Hoteller nær Kanais

"First and foremost a great stay mainly due to the staff fixing any issues at first encounter. Youstina and Mostafa especially made our stay. With their helpfulness, friendliness and even check ins through WhatsApp. They even offered to save some breakfast for us, when they noticed we hadn’t eaten it. There were some issues such as the hotels.com address leading us to the other hotel in the branch, we booked a double bed but got two single beds, lack of smaller towels after cleaning one of the...

"Accomadation was nice a wee bit of muck tup first night re two rooms but sorted the next day.staff excellent sorted problem as quick as they could as we arrive early hours in morning"

"Very nice room, host was really friendly, and the location was also great for us. "

"The staff was very helpful and flexible with our needs and requests. They treated our 3-year-old son very well. Besides, the place itself is very clean and comfortable."

"Ich habe eine wunderbare Zeit in diesem Hotel verbracht. Die Zimmer waren sehr sauber und komfortabel,"

"On a quiet street which is something in Cairo. Helpful staff and nice breakfast in the room. Seems new. In an area you can walk around in. Not sure about the sound prof walls though. "

""Exceptional stay – comfortable, clean, and top-notch service!" Had a fantastic experience staying. The check-in process was smooth and seamless. The room was immaculate, spacious, and equipped with all the essentials. A special shoutout to the staff—everyone from the front desk to housekeeping was polite, professional, and went out of their way to make sure we were comfortable. Location was super convenient as well. Highly recommend to anyone booking through Expedia! Would definitely return."

"Facility and service was not good. But if you asked for help you get it. When we came we could not get our to rooms so we had to sleep in one room even though we paid for two. Breakfirst and cleaning was really non excisting on less again you asked for it."

"L'hotel ne correspond même pas à 1*. saleté, lits non confortabes, douche très sale, on a dü chercher un hotel pour notre séjour, on a payé 6 nuits et on est resté seulement une nuit et on cherché un autre hotel."

"They take £110i instead of £86 they no have room for me the night they give me a small room dirty no shower working no a/c working breakfast not good please I need refund for 1 night I have kids with me I cannot change hotel is horrible experience I booked 2 months before they give up my room I need refund they are horrible"

"Die Jungs und die Mädels dort sind echt super lieb und absolut nett. Das Bad war sehr eigen."

"Absolutely horrible. The pictures does not match reality. This hotel is nowhere near 4.5 star."

"Super fint hotel i midten af Cairo med gode værelser. Men der er også et par udfordringer. Vi ankom sendt om natten og blev ved ankomst 01.00 anvist et andet hotel for den første nat (10 min væk).. Dagen efter indcheckning på Castello Hotel og her spurgt om kompensation fordi det første hotel var billigere, det fik vi aldrig svar på desværre. Castello er mega fint til prisen dog med basal morgenmad men hvad kan man forvente til prisen. "

"The place is hard to find. Poor upkeep of the place. Not available for 24 hours check in. Will not stay there again. "

"Le plus important est que le service est particularisée."