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Outrigger Kona Resort and Spa

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Billedgalleri for Outrigger Kona Resort and Spa

Værelse

Anmeldelser

7,8 ud af 10.
Godt

Populære faciliteter

  • Spa
  • Boblebad
  • Roomservice
  • Morgenmad tilgængelig
  • Bar
  • Parkering tilgængelig

Værelsesmuligheder

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Om området

Kort
Ehukai Street, 78-128, Kailua-Kona, HI, 96740

Restauranter

  • ‪L&L Hawaiian Barbecue - ‬4 min. kørsel
  • ‪Magics Beach Grill - ‬7 min. kørsel
  • ‪Da Poke Shack - ‬9 min. kørsel
  • ‪Kaya's - ‬12 min. kørsel
  • ‪Tropics Tap House - ‬4 min. kørsel

Faciliteter på overnatningsstedet

Internet

  • Tilgængeligt på alle værelser: Wi-Fi

Parkering og transport

  • Gratis strandbus
  • Parkering på stedet (25 USD pr. nat)
  • Parkeringsservice på stedet (35 USD pr. nat)
  • Mulighed for handicapparkering

Mad og drikke

  • Morgenmadsbuffet tilbydes dagligt fra kl. 06.00 til kl. 10.30 mod et gebyr på 29,95-29,99 USD for voksne og 12,50-15 USD for børn
  • 4 restauranter
  • En bar ved poolen
  • En bar/lounge
  • En kaffebar/café
  • Snackbar/deli

Restauranter på stedet

  • Haleo Luau
  • Holua Poolside Bar and Lo
  • Kaiulu Sheraton Club Loun
  • Rays on the Bay

Oplevelser

  • 2 udendørs pools
  • 2 udendørs tennisbaner
  • Basketball
  • Beachvolley
  • Billiard-/poolbord
  • Boblebad
  • Børnepool
  • Døgnåbent motionscenter
  • Fitnesstimer
  • Gratis cykeludlejning
  • Mountainbiking
  • Personligt motoriseret vandfartøj
  • Shopping
  • Spa med stort udvalg af behandlinger
  • Spillehal/spillerum
  • Surfing/bodyboarding
  • Tv på fællesarealer
  • Yogahold

Familievenlige faciliteter

  • 2 udendørs pools
  • Børnepool
  • DVD-afspiller
  • Ekstra seng (tillægsgebyr)
  • Gratis vugge
  • Købmand/dagligvarebutik
  • Køleskab/fryser i fuld størrelse på værelset
  • Snackbar/deli
  • Spillehal/spillerum
  • Vaskeri

Bekvemmeligheder

  • Døgnåben reception
  • Gavebutik/aviskiosk
  • Gratis aviser i lobbyen
  • Købmand/dagligvarebutik
  • Pengeskab i receptionen
  • Vaskeri

Gæstefaciliteter

  • Bryllupsfaciliteter
  • Concierge-tjenester
  • Flersproget medarbejderstab
  • Hjælp med udflugter og billetter
  • Portier/piccolo
  • Rengøring (efter anmodning)
  • Renseri-/vaskeriservice

Forretningstjenester

  • 4 mødelokaler
  • Døgnåbent forretningscenter
  • Konferencelokaler med et areal på 533 m²

Udendørs

  • Have
  • Liggestole ved poolen
  • Poolhytter (tillægsgebyr)
  • Poolparasoller
  • Tagterrasse

Spa med stort udvalg af behandlinger

  • Ansigtsbehandlinger
  • Aromaterapi
  • Body scrub-behandlinger
  • Body wrap-behandlinger
  • Dampbad
  • Detox wrap-behandlinger
  • Dybdegående massage
  • Graviditetsmassage
  • Hydroterapi
  • Manicure/pedicure
  • Spaen er åben på bestemte dage
  • Sportsmassage
  • Svensk massage

Hjælp til personer med et handicap

  • Hvis du vil anmode om hjælp til personer med et handicap, bedes du kontakte overnatningsstedet via kontaktoplysningerne i din reservationsbekræftelse.
  • Adgang for kørestolsbrugere (kan være begrænset)
  • Blindeskrift eller hævede tegn
  • Bruser med højdeindstilling
  • Brusersæde til kørestolsbrugere
  • Dørhåndtag med greb
  • Elevator
  • Elevator med adgang for kørestolsbrugere
  • Forretningscenter med adgang for kørestolsbrugere
  • Handicapparkering
  • Handicapvenlig rute
  • Hjælpemidler til personer med nedsat hørelse
  • Motionscenter med adgang for kørestolsbrugere
  • Offentligt badeværelse med adgang for kørestolsbrugere
  • Pool med adgang for kørestolsbrugere
  • Registreringsskranke med adgang for kørestolsbrugere
  • Spa med adgang for kørestolsbrugere
  • Støttehåndtag i badekarret
  • Støttehåndtag ved toilettet
  • Sænket dørlås
  • Sænket dørspion
  • Sænket strømforsyning på badeværelset
  • Visuel brandalarm

Andet

  • 7 etager
  • Festsal
  • Røgfrit overnatningssted

Værelsesfaciliteter

Soveværelse

  • Allergivenligt sengelinned
  • Ekstra seng (tillægsgebyr)
  • Gratis vugge
  • Premium-sengelinned

Badeværelse

  • Badekåber
  • Dybt badekar
  • Gratis toiletartikler
  • Hjemmesko
  • Håndklæder til rådighed
  • Hårtørrer
  • Kombineret bruser og badekar

Underholdning

  • 55 tommers LCD-tv med digitale premium-kanaler
  • Betalingsfilm
  • DVD-afspiller

Mad og drikke

  • Gratis vand på flaske
  • Kaffe-/temaskine
  • Køleskab/fryser i fuld størrelse
  • Minibar
  • Roomservice

Andet

  • Adgang via udendørs korridorer
  • Aircondition (klimakontrolleret)
  • Forbundne værelser tilbydes
  • Gratis aviser dagligt
  • Gratis lokalopkald
  • Pengeskab med plads til bærbar computer
  • Skrivebord
  • Strygejern/strygebræt
  • Telefon

Politikker

Betalingstyper accepteret på overnatningsstedet

Vigtige oplysninger

Overnatningsstedet er også kendt under navnet/-ene

Keauhou Resort
Sheraton Keauhou
Sheraton Kona Resort Keauhou Bay Kailua-Kona
Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona
Sheraton Resort Keauhou
Sheraton Kailua-Kona
Sheraton Keauhou Bay Hotel Kailua-Kona
Sheraton Keauhou Bay Resort & Spa
Sheraton Keauhou Bay Resort And Spa
Sheraton Kona Keauhou Bay
Sheraton Kona Resort Keauhou Bay
Sheraton Kona Keauhou Bay Kailua-Kona
Sheraton Kona Resort Spa at Keauhou Bay
Sheraton Kona Keauhou KailuaK
Sheraton Kona & Spa At Keauhou
Sheraton Kona Resort & Spa at Keauhou Bay Resort
Sheraton Kona Resort & Spa at Keauhou Bay Kailua-Kona
Sheraton Kona Resort & Spa at Keauhou Bay Resort Kailua-Kona

Anmeldelser af Outrigger Kona Resort and Spa

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 385 af i alt 1002 anmeldelser
Bedømmelse på 8 − Udmærket. 324 af i alt 1002 anmeldelser
Bedømmelse på 6 − Okay. 156 af i alt 1002 anmeldelser
Bedømmelse på 4 − Dårligt. 78 af i alt 1002 anmeldelser
Bedømmelse på 2 − Forfærdeligt. 59 af i alt 1002 anmeldelser

8,2/10

Rengøring

8,2/10

Service og personale

7,8/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2019

8/10 Udmærket

Tinna Hadsund

Synes godt om: Rengøring, service og personale, værelsets komfort

Fint hotel

Fint hotel - selve værelser mv var lidt slidte - god service fra reception mv - fik hjælp til at skifte værelse hurtigt. Parkering er dyrt og langt fra værelserne. Lækkert område og udsigt men ligger så man har behov for bil for at handle, spise osv. Var heldige med få mennesker....
Overnattede 8 nætter i februar 2019

10/10 Fremragende

Jan

Synes godt om: Rengøring, service og personale, værelsets komfort

Great stay!

Good hotel with access to all you might need. Pool area is large and clean and you can bring your own food and drinks. Rooms are big, although a little outdated.
Overnattede 4 nætter i september 2018

8/10 Udmærket

Ann

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
This property was due for renovations about 3 years ago but the pandemic hit. They are planning a huge renovation now and you can tell they are in the recovery phase of the pandemic. We love this resort but could tell the pandemic hurt them.
Overnattede 7 nætter i april 2022

10/10 Fremragende

Chad

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great spot to enjoy all of Kona, especially Manta diving and snorkeling right off the resort.
Overnattede 1 nat i marts 2022

8/10 Udmærket

Carol

Synes godt om: Rengøring, service og personale
It was too bad the restaurant service was so hit and miss. We had heard great things about rays and it was closed. Plus one day our room didn’t get cleaned so at that price - not really acceptable.
Overnattede 6 nætter i marts 2022

8/10 Udmærket

Melissa

Overnattede 1 nat i marts 2020

8/10 Udmærket

Robert

.
Overnattede 3 nætter i juli 2020

10/10 Fremragende

teresa, Edmonton

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing location and view of ocean
Overnattede 13 nætter i januar 2022

8/10 Udmærket

Kevin

Rejste med familie
Synes godt om: Rengøring, service og personale
The front desk staff was very nice and helpful during check in and check out. We did have an issue with lack of clean towels available. It got to the point where we asked for extra towels and had to wait an hour for them without so much as an apology. We even got pool towels instead of bath towels. The pricing of the food in the on-site restaurants was a bit on the high side even for Hawaii (and I live on Oahu). The Valet staff were excellent. The pool staff (helping us reserve umbrellas)were excellent as well.
Overnattede 8 nætter i december 2021

10/10 Fremragende

Axel

Rejste med familie, Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best resort/hotel I have stayed at. Staff was super super friendly and my stay super enjoyable. Resort is amazing everywhere you go. Super clean all over the resort and it has everything you can think of. Rooms are super specious and super clean.
Overnattede 8 nætter i oktober 2021

8/10 Udmærket

Andrea

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

6 nights at Outrigger

Beautiful but older resort. Rooms were just so-so, though the bed was very comfortable. We had a view of the luau area - which was very beautiful and quiet. The resort wasn't in 'full swing' because of COVID but had one restaurant and one (pool) bar open. The grounds of the resort we gorgeous and the location was great.
Overnattede 6 nætter i oktober 2021

2/10 Forfærdeligt

Christina

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a horrible experience. First, I slipped and smacked my nose on some wet stairs on my first day. There was blood everywhere and I was very out of it, and security came to “check on me” but made my boyfriend feel like they were questioning HIM as if he had done something to me! Not cool. Then there was a mixup with the valet and even though they gave me a business card to book my own taxi (they said they couldn’t help) they DID book a car and when both showed up the valet got IN MY FACE telling me I was wrong and I had to pay for it (even IF I was in the wrong, that is NOT the way to treat your guests). On our last day, at 8:30am security came to the door and pulled us out of our room, locked the room, and escort us down to the lobby because my card has declined. My bank flagged fraudulent charges so a quick call to them cleared it up and by the time we made it down to the lobby the card was perfectly fine. It was BEYOND unnecessary for them to come yank us out of our room at 8:30 in the morning!!! So rude and it was a quick and easy solve that did not require that kind of disrespect and embarrassment. I have no clue what these people were thinking but I have NEVER been treated like that before. Definitely will not be returning. Oh and the main restaurant is closed so food options are limited and the closest shopping center is a good 20-30 min walk.
Overnattede 7 nætter i juni 2021

8/10 Udmærket

Stuart

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful grounds, friendly staff,good but limited food and drink. Located out of town so you do need a car.
Overnattede 8 nætter i oktober 2021

10/10 Fremragende

Madeline Victoria

Overnattede 8 nætter i oktober 2021

8/10 Udmærket

Claude Daniel

Overnattede 14 nætter i september 2021

10/10 Fremragende

Jose

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All my famiy is really happy whit everything
Overnattede 4 nætter i september 2021

4/10 Dårligt

Aaron

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location was nice, but this is not a “Full-Service” Resort. During the week there was no lunch or dinner. Literally no food except the HoloHolo market which is outsourced and the staff in the HoloHolo are terrible. Partially a woman named Lala and an older woman who kept telling me that she couldn’t charge the room except ever other employee was able to charge to room. She just didn’t want to make the extra effort. The food at the bar and the restaurant (which was only Open 2 out of 6 nights I was there) was terrible and expensive. Service was great. Marie and Leana were amazing. Their kindness made it better that my “Farfalle pasta with garlic cream sauce and grilled chicken” was literally 2 Lean Cuisines warmed up on their plastic trays and put on a nice plate. The chicken was that rib meat chicken that isn’t even the right texture. I will say, the property is amazing. I loved the Mantas at night, the beautiful sunsets, and it’s location relative to all other locations on the big island. That was good. I just wish the service and amenities were better. As another example is, the toilet was one of those toilets that has the industrial flusher you see in a middle school lol. I actually didn’t mind that but this is advertised as a “4-Star, Full Service Resort and Spa” which is kind of a joke. I would stay there again, but only If they charged the price of a Motel 6. Ok, fine, a embassy suites or something that you get on a quick business trip.
Overnattede 6 nætter i september 2021

4/10 Dårligt

Yvonne, Quartz Hill

Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Pretty and clean outside but feels outdated. Rooms felt old & bathroom overall felt very outdoors like. During our stay all the bars and dining closed without notice but did offer free basic continental. We were told that out would remain that way for the rest of our stay due to short staff, so that was a challenge especially if you wanted to hang by that pool all day. More staff needed
Overnattede 4 nætter i september 2021

6/10 Okay

Robert

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very friendly
Overnattede 4 nætter i august 2021

10/10 Fremragende

Natie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property and when we come back, we will def stay there! The staff and the resort amenities are awesome. The rooms are older and need some updating, but besides that, the location is great and the property is beautiful! 10 out of 10.
Overnattede 6 nætter i august 2021

10/10 Fremragende

Marc, Corona

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i august 2021

8/10 Udmærket

Emily

Rejste med partner
Synes godt om: Rengøring, service og personale
For reference, the Sheraton Kona Resort & Spa is now the Outrigger Kona Resort and Spa. Our check in date was 8/26, the official name change occurred 8/25. No one from Expedia, Sheraton, or Outrigger reached out to us to let us know that a name change had occurred. The signs were all changed to Outrigger and did not even say "previously Sheraton", so we were really confused upon arrival. An email, phone call or any type of communication should have occurred. Aside from that big hiccup, the hotel was as to be expected. As stated by previous reviewers, the grounds are beautiful but the rooms are dated. They have that clean but musty smell that kind of hits you when you enter, could definitely do with some updating. Only the pool bar and the cafe were open during our stay, which wasn't a problem since we had a car and planned to eat outside of the hotel anyway. Location wise, it's far from most places we wanted to go, but it worked out since it was right in between Captain Cook and Kailua Kona, which made it a 15 minute to either spots. A car is definitely needed since there are very few food options nearby. We did like that the night snorkeling with Manta Rays was a quick 5 minute walk from the room. I'm not sure if the hotel was operating on limited capacity but it wasn't crowded at all, which was nice, everyone kept their distance and seemed to be following Covid protocols.
Overnattede 4 nætter i august 2021

8/10 Udmærket

Jennifer

Synes godt om: Service og personale, faciliteter
Overnattede 8 nætter i august 2021

10/10 Fremragende

Kenya

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service beautiful room
Overnattede 2 nætter i august 2021