Hoteller nær Junction 32 Outlet Shopping Village

"The rooms are advertised as luxury but in my single room there wasn’t a wardrobe or any coat hangers just a cluster of about three hooks hinged together. The food in the Henry VIII restaurant left a lot to be desired only ate the evening meal there on one occasion out of a 4 night stay, the fish and chips were very fatty and the chips were nearly black. Regards to the breakfast over the 4 mornings the fried eggs were always cremated as was the bacon, on one morning I had a poached egg which...

"I was not impressed with the customer service I received from the receptionist on duty upon my arrival. She did not greet me upon arrival and did not inform me in advance that the parking machine would not issue a receipt."

"Poorly kept room with spring pushing through the mattress, bathroom window was stuck open and the room was generally in a poor state."

"Dirty overall building, room smelled of cigarettes"

"Very nice staff, very clean room, nice clean bathroom nice shower over the bath plenty of hot water good water pressure, 2 small bottles of shampoo and body wash and a small bar of soap towels provided. Nice room with desk and chairs the bed was comfortable. Not enough power points to charge your phone/laptop/watch no USB points especially difficult if two people have items to charge at the same time maybe bring an extension lead/plug. Car parking is charged and expensive especially if staying...

"I LOVED Carol. She was welcoming and kind, made an amazing breakfast for me, answered all my questions. A great hostess. My room (12) was super clean and the bed was comfortable. Lots of pillows and extra blankets. Nice big TV. The water pressure was really low but I think that’s typical in older buildings. The garden was peaceful and I enjoyed sitting there in the evening with a glass of wine. Great stay. Traveled from Canada."