Hoteller nær Jonathon Bancroft-Snell Gallery

"We were 2 kids (age 12 and 15) and two parents. The hotel was located only a 5 minute drive by car to the London center, in a quiet area. The room was nice and clean. The hotel was elegant, with a nice atmosphere and the people working there was very friendly and accommodating. We really enjoyed our stay and we can recommend this hotel!"

"Always find this is an excellent hotel to stay at. Unfortunately did not quite meet that standard this time. We had a room that looked out to the restaurant this time. It was quiet by about 11pm but you could hear music playing at 6am the next morning while the staff prepared the breakfast room. I went looking for an ice machine and finally had to ask at the desk. They are available at every odd floor starting at the 5th floor. After checking a few floors I found the only one that was working...

"Amazing vibe!"

"No physical key is provided at this hotel. Instead they send a passcode to your phone or email. This was very convenient for me. The location is great for walking to restaurants and offices. "

"The room was very clean and well maintained. The staff were very friendly and helpful, evening opening the security doors as we came back late from a concert! Breakfast were healthy and filling."

"We ended up getting stuck in the elevator for about 45 minutes, nobody at the front desk answered the help button or acknowledged the alarm ringing. We went to London to watch the pbr show and ended up missing the whole beginning and missing our dinner reservations. Only got help when we heard a couple talking outside of the elevator and we told them we were stuck through the door and they said they would go let the front desk know. It was extremely hot in the elevator after about 15 minutes and...

"Accommodations were nice. However, there was a kid's baseball tournament in town and they were running around the hallways while parents partied...lots of slamming doors, shouting and laughing well past 10:00 pm. I was told a day in advance that there would be absolutely no early check-in available.for anyone. This was untrue. many others that attended the same event as I did told me that they showed up before 2:00 and were checked in."

"Parking was onsite and easy. Check in was good. Asked for a late check out by email and was told subject to availability. Asked again at check in and was told they’d have to see in the morning. I was running a half marathon in the morning and needed to know if I’d have a place to shower post run. Had to call at 7am and was finally granted an hour. WiFi was good but TV wasn’t a smart TV which is always nice."

"I felt so refreshed after staying here! The room was lovely, breakfast was delicious, and the sprawling layout of the property (which has a very interesting history!) meant you got to see a lot of the grounds to get to your room. If walking is a barrier for you, this hotel may be challenging, as there are many long hallways needed to get to the rooms, but there is an elevator and it did seem easy to navigate by wheelchair or other mobility aid. Probably boring for young families but it had...

"The suite I had was very clean. Loved the walk in shower. 2 televisions one In bedroom one in living room area. Sofa pulled out for bed . Bed was super comfortable. Pretty good breakfast. Served just about everything you'd want for breakfast. I recommend this hotel."

"Our room was clean, and spacious, with a kitchenette. The swimming pool was clean, and we had a nice swim before breakfast."

"Very helpful and courteous throughout our stay, wouldn't hesitate to stay here again.food was a little cool but good selection staff very pleasant."

"Better tv service is needed!"

"My bill vs what I was expecting from their emails was way off. #1 bad exchange rate, CAD to US. #2 Invoice did NOT match my credit card statement. We will be avoiding Sheraton hotels in our future travels for this reason. The actual hotel was great for our cousin reunion."

"I put $100 deposit and i called today for the third time and they said its been processed from their and .But i didn’t get it back on my visa , and its since long weekend easter in April .First and last time I stayed here ."

"Full hot breakfast"

"I had requested a room with a single bed and half bathhroom for one night, room 318. The bed mattress was so old that I sank into it. I had a very poor sleep. I am not an overweight person. I felt compelled to mention this most important matter to the receptionist so she could pass my genuine concern to the owner. I hope the mattress will be replaced with a new, firm one for future guests. The air conditioner has a humming sound which restricted a quiet room for watching tv and sleep. So I...