Hoteller nær Jolly Jug Glades

"John was very responsive and helpful during our stay. We highly recommend this property for location, amenities, and spacious rooms ."

"We liked the property and it was nice and quiet. The staff was excellent and very helpful. Only reason for 4 stars instead of 5 - the tv never worked and the door to the bathroom wouldn’t close."

"Nice Rooms but no views on lower floors. Significant plumbing issues on lower floors causing loud noises and foul sewer odors at 6 am. Caused us to check out at 7 am. Very small gym that was basically useless. Large indoor pool good for swimming. No lounging."

"Very clean, owner was very friendly and informative. Up to date on bathroom. Good pillows."

"Having a beautiful casino on site was very nice!"

"Staff person who checked us in was very welcoming and helpful. The breakfast selection was excellent. Staff person who checked us out said she could not give us a receipt because we made the reservation through Expedia."

"Property was super cute with the A style home. Outdoors was so beautiful. The river was so pretty as well. Great layout and hot tubs were very relaxing. Inside the home it was clean but some things could be cleaner. The couch had dog hairs, some silverware had stains, the shampoo/conditioner bottles were definitely not cleaned because there was black around the bottom of the bottles. Regardless of these issues the place itself was a charm. The wooden walkway gave it a nice feel. I would...

"Kelly, Front desk, Customer service has accommodated a few special requests for my daughter- early check-in and also cooler fans. I appreciate her for her kindness."

"Unclear listing, inaccurate information on property pages. Needs quarters to take showers but was not told in advance. Poor sanity in the restroom and bathroom"

"Our reservation was canceled and we never even received a notification. We called an hour before to the reservation company to get check in instructions and spoke to Leila who asked for our confirmation and said she would email instructions within the hour. I called back an hour later and we were told our reservation was cancelled and we had been sent an email. My Expedia account still showed booked and current so I was extremely confused and looked for the email and was unable to find anything...

"The view from the property is indescribable more like breathtaking. This property hadn’t aged well . Some of the wooden stairs were more of a tripping hazard because of warping . The room itself was bare minimum. The bed upon entering the room looked like someone had been sitting on it prior to coming in. The beds themselves were comfortable. The chairs they were upholstered upon entering were worn and stained . Issues with the tv were resolved in timely matter."

"When we arrived at Lady luck, there was no staff at the check-in desk. We had to walk over to the horseshoe Casino so that we could check in and get our room keys. The room itself was clean, but the sink was terribly clogged up. The hairdryer did not work. And the coffee maker did not work. For the money I spent this room was subpar at best. I will never get a room at Lady luck Hotel and Casino again."