Hoteller nær Johnny Appleseed Visitor Center

"It was a great stay"

"Fire alarm went off at 2:00 am. Staff didn't provide any instruction or input to the situation. After the fire department arrived, the alarm was shut off . We were told that it was problem in the mechanical room. Hotel did absolutely nothing to compensate for the situation. Having an important meeting the next day and being awaken in the middle of the night made the next day challenging. I would have thought the hotel would have comp'd breakfast or something. My takeaway is the...

"Although we had to cancel our reservation, everyone we spoke with on the telephone was professional, understanding, and kind."

"There were hairs in the bed, hairs in the shower and the walls were paper thin. You can hear everything."

"Clean rooms, Foods are very expensive breakfast $24 and $13 for kids. $20 for parking/night. Also, My family felt the water park areas were too cold. However, we loved the activities for kids like meet the wolf, dance party and story time."

"Staff- sleeping during of operation. We have to ring numerous time all the while he is passed out at the back of high counter. Cleaning lady mention is he sleeping again. So must be a regular occurrence Maintenance- suspicious cc transactions. Why check in is pain ful by asking information again. Id’s cards are handed already then why do you need to fill up the form again? Room- running water with sewage smell, faucet , tub . Wait for couple of minutes before the water can go down the drain....

"Convenient location "

"Even though we were booked for two nights, the room was not supplied with any additional towels or offered during check in. Kids were running up and down the hallway most of the evening as well as riding the elevator to each floor. Management did not intervene nor did the parents who were taking up the entire downstairs common area with their party. Plenty of booze and late nights loud convo as the children ran wild. The TV was outdated, only cable and the bathroom in our room was clearly not...

"Staff very accommodating. "

"Ok hotel, the pool area is nice, rooms are adequate "

"Was bummed the pool wasn't open. The breakfast was very nice! Staff was also extremely welcoming. A lot of renovations but that's a good thing. "