Hoteller med pool i Joetsu

"This deserves much more than an 8.4 rating. We had one of the best ski stays ever at the Arai and we’ve stayed at Chamonix, Aspen, Jackson Hole, and Big Sky. The hospitality and food was amazing with some of the best service possible. The price was so much more reasonable than any other US destination. Thank you Lotte Arai."

"I lover the place, very, very beautiful. But staff don't speak english much. But the place it fantastic, it is so beautiful cover in snow breakfast and dinner are all inclusive, I didn't know until I find the place to eat . You need to mark advance booking, that all. If receptionist can information me that... I give 100% recommend but from my struggles it now 98% lol cuz the place is amazing. PS it very big. Food is very authentic not tourist style"

"The room was everything I dreamed of having in an Onsen. It was beautifully appointed and impeccably clean. We chose the room with the western beds and found it quite comfortable and very spacious. The staff was extremely helpful. Spoke English well, and the food was amazing. The presentation of both our breakfast and dinner was a beautiful display of Japanese aesthetics. We loved the mineral bath, and we love the fact that we had an indoor and an outdoor mineral pool."

"素晴らしいです"

"最寄りＩＣからは少し離れていますが、 ホテルの目の前のスキー場の雪質がとてもよく、スキー、スノーボードを十分楽しめました。 お部屋もきれいに整えられており、快適な滞在でした。 アメニティも十分でした。 オプションで参加したスカイランタン、とても幻想的で素晴らしかったです。 宿泊当日が節分だったため、ホテルフロント付近にて、鬼退治の豆まき、福まきのイベントもあり、5歳の娘も親の私たちも楽しんで参加させていただけました。 また滞在したいと思えるホテルでした。"

"The staff were very hospitable, and the food was delicious."