Deluxe Room with Balcony | Minibar, pengeskab på værelset, skrivebord
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Anmeldelser af Brown JLM Mamilla

Brown JLM Mamilla
41 Hillel St., Corner Ben-Sira St., Jerusalem, Jerusalem District

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 67 af i alt 125 anmeldelser" "
Bedømmelse på 8 − Udmærket. 33 af i alt 125 anmeldelser" "
Bedømmelse på 6 − Okay. 13 af i alt 125 anmeldelser" "
Bedømmelse på 4 − Dårligt. 8 af i alt 125 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 125 anmeldelser" "

8,8/10

Rengøring

8,6/10

Service og personale

8,4/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

alexander

my window was facing a dump with pile of rubbish
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Avihu

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i februar 2024

10/10 Fremragende

Mona

Overnattede 3 nætter i februar 2024

6/10 Okay

Nissim

Synes godt om: Service og personale
Synes ikke om: Værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Front Desk Team den 17. feb. 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Fremragende

moshe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
My best experience staying in Jerusalem
It’s my 5th time I’m booking this hotel , everything was perfect as always .. great service , check in , room , view , location and the amazing tasty breakfast.. can’t ask for more
Overnattede 2 nætter i februar 2024
Svar fra Front Desk Team den 13. feb. 2024
Dear Moshe ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Fremragende

stuart

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great value Delicious breakfast in nice restaurant Restaurant pleasant for drinks and rendezvous Like new hotel Small bathroom and bedroom
Overnattede 1 nat i januar 2024
Svar fra Front Desk Team den 13. feb. 2024
Dear Stuart,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Fremragende

Or

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Front Desk Team den 13. feb. 2024
Dear OR,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Fremragende

Fiona

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
wonderful unique property! Friendly staff and great location! What a pleasure to visit!
Overnattede 1 nat i december 2023

8/10 Udmærket

Nurit

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
We love staying at the hotel. Stayed there before. The bed sheet had holes and the bath towel had seen better days
Overnattede 1 nat i december 2023

10/10 Fremragende

Kenneth

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Thumbs up
Nice room & great location. Would definitely stay here again.
Overnattede 6 nætter i oktober 2023
Svar fra Front Desk Team den 9. nov. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Fremragende

Stephanie

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023
Svar fra Front Desk Team den 9. nov. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Okay

Menachem

Rejste med familie
Synes ikke om: Rengøring, service og personale
Overnattede 1 nat i oktober 2023
Svar fra Front Desk Team den 12. okt. 2023
Dear Menachem ,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Fremragende

Noel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
While the room is a bit on the small side, it's a nice hotel with plenty of options for donong nearby. There's also a outdoor pool and area on the rooftop where you can enjoy the sun.
Overnattede 3 nætter i oktober 2023
Svar fra Front Desk Team den 12. okt. 2023
Dear Noel,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Udmærket

Maria A M

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bom! Quarto e banheiro de tamanho bom, café dentro dos padrões.
Overnattede 5 nætter i september 2023
Svar fra Ayah den 4. okt. 2023
Dear Maria,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front desk Team

8/10 Udmærket

Paulus Servatius Maria van der, Maastricht

Synes godt om: Rengøring, service og personale, faciliteter
Geen kasten om spullen op te bergen. Matras erg gedateerd.
Overnattede 4 nætter i september 2023
Svar fra Ayah den 4. okt. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Udmærket

Stuart

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Perfect Location
The room was small with no draws to put things in but we loved the location and the roof top pool was great.
Overnattede 6 nætter i august 2023
Svar fra Ayah den 4. okt. 2023
Dear Stuart,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front desk Manager

10/10 Fremragende

Moisés

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Es un MUST si estás buscando donde hospedar en Jerusalem Habitación perfecta Ubicación perfecta Atención del personal perfecta Este hotel merece un reconocimiento
Overnattede 2 nætter i august 2023
Svar fra Ayah den 4. okt. 2023
Dear Moises,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front desk Manager

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I must mention the service of the hotel. excellent. The rooms are great. And there is a guy who received us named Abdullah. Very kind and polite. Excellent service.
Overnattede 1 nat i august 2023
Svar fra Ayah den 4. okt. 2023
Dear David,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front desk Manager

4/10 Dårligt

JAQUELINE

Rejste med familie
Synes ikke om: Rengøring, service og personale
The room was very dirty. It was full of dust, the carpet was disgusting and the sheets were dirty. The staff at night is useless they don’t even answer when you say hello.
Overnattede 2 nætter i juli 2023

8/10 Udmærket

Yoram

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i juni 2023
Svar fra OB den 26. jul. 2023
Dear YoramThank you very much for your positive feedback Hotel Staff

6/10 Okay

Niloofar

Synes ikke om: Rengøring, værelsets komfort
Great location, but the room is very small, no closet. Service was fine. Not clean
Overnattede 4 nætter i juni 2023
Svar fra OB den 26. jul. 2023
Dear NiloofarThank you for your feedback .We will take care about all what you wrote Sincerely Hotel Staff

6/10 Okay

Tal

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, værelsets komfort
Mediocre experience
Pros - Nice and pleasant hotel stuff, the hotel design is good and relatively new, nice pool on the roof. Cons- the room was too small and not clean (bathroom, walls). The breakfast service was very slow, they stuff didn’t managed to provide good service to all tables, there weren’t enough towels in the pool, so we had to go to the lobby to get some towels. The hotel gave us a relatively small room with one side of the bed was the room wall which was very uncomfortable to access the bed, and it wasn’t appears on the hotel room pictures.
Overnattede 1 nat i juni 2023

8/10 Udmærket

Sandy

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juni 2023

10/10 Fremragende

Ulla-Maija

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
EXCELLENT Hotel as also staff.Clean and beautiful
Overnattede 13 nætter i maj 2023
Svar fra OB den 26. jul. 2023
Dear Maija Thank you very much for your positive feedback Hotel Staff

10/10 Fremragende

Scott

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
very good
Overnattede 3 nætter i juni 2023
Svar fra OB den 26. jul. 2023
Dear Scott Thank you very much for your positive feedback Hotel Staff

10/10 Fremragende

Carlos Alberto Mendez

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was awesome. However, the room we picked was extremely small. If you can afford it, get a bigger room ( I think ours was 118 sq feet). On the other hand, the staff was friendly, breakfast is good and the hotel is walkable to most Old City sites.
Overnattede 9 nætter i maj 2023
Svar fra OB den 26. jul. 2023
Dear Carlos Thank you very much for your excellent feedback Hope to see you soon as soon as possibleHotel Staff

10/10 Fremragende

Gregory

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I liked the location
Overnattede 10 nætter i maj 2023

8/10 Udmærket

Ekaterina

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
N/a
Overnattede 2 nætter i maj 2023

8/10 Udmærket

Patrick

Overnattede 1 nat i maj 2023

10/10 Fremragende

Tamar

Overnattede 5 nætter i maj 2023

8/10 Udmærket

Lauren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely boutique hotel in heart of Jerusalem
Great location in center of town but not noisy (as some hotels can be in this area). Easy access to everything in walking distance or public transport. Many eateries nearby. Staff were friendly and helpful. Room is a little bit small (like most boutique hotels in Jerusalem) but was clean and well layer out. Hotel had lovely small touches throughout—fruited water in the lobby, very nice bathroom amenities, and books in many languages in the lobby. There is a delightful lap pool and sitting area on roof which was not yet open for the season. Note: one small surprise for a hotel in the heart of the Jewish area of Jerusalem; the hotel breakfast is not kosher. Overall a delightful stay.
Overnattede 2 nætter i april 2023

4/10 Dårligt

michael, Toronto

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Superficially: Great decor and location within a short stroll of the Western Wall and the markets Accommodations: Threadbare towels, flooding shower, nowhere to store toiletries in bathroom, major electrical panel prominent in room, T-bar ceiling, tv could rip your shoulder walking by it in narrow passage space, tiny door, inner door (weird unless it was once a utility area, see below) missing but hinges still on door frame, room safe box sitting unattached to anything in plain view and light enough to grab and go, room needed significant patching and painting, many visibly obvious maintenance hatches in walls and floor, poor view, through small window, was probably a utility room before they thought to monetise it. So elf-involved staff make you feel that they're doing you favors just for basics. Roof: deck, bar and pool all closed. Brekky restaurant isn't kosher though they don't let you know until staff hopefully says something when you get there (lucky we opted out when reserving) and not even grape juice available for Sabbath. Glad to be leaving. Stayed in the other Brown nearby years ago and loved it. Never returning to this one; It's worth half the price we paid, maybe.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect stay
Perfect stay, very nice room they gave us also welcome present.
Overnattede 1 nat i april 2023

10/10 Fremragende

Zaki

Synes godt om: Rengøring, service og personale, værelsets komfort
Très bien
Overnattede 3 nætter i marts 2023

10/10 Fremragende

YAACOV

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2023

10/10 Fremragende

Hiralal

Rejste med familie
Synes godt om: Rengøring, service og personale
close to area attractions
Overnattede 2 nætter i marts 2023

8/10 Udmærket

Virgil Jerome

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This is a very nice hotel. The staff was very nice and attentive. I would definitely recommend this hotel for your stay.
Overnattede 5 nætter i marts 2023

6/10 Okay

Barry

Synes godt om: Rengøring, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Pros - Swanky hotel. - Nespresso coffee machine in the room. - Excellent selection of food at breakfast. Cons - Noise from the outside bars can be heard. So if your a light sleeper not great. - Shower has no door to keep the water from seeping out. - Floor towel once soaked from 1 shower. No place to dry it. Still damp after a day. - You can hear the pipes banging when someone else in the hotel uses their bathroom. (Disruptive to sleep!!) - No carpet in the room. - Clothes storage is not great. No proper cupboards with doors. Just a rail so dust can easily get on to it. - No drawers. Just shelves. Not a place to go back to.
Overnattede 7 nætter i februar 2023

10/10 Fremragende

David

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent Hotel. 5☆
Excellent new boutique hotel in a great location. Quiet, modern, comfy with a great vibe and breakfast. Asala at the front desk was wonderful.
Overnattede 1 nat i marts 2023

8/10 Udmærket

Tomoko

Forretningsrejsende
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Overnattede 5 nætter i februar 2023

10/10 Fremragende

Vanesa

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location
Room was beautiful and breakfast was very good
Overnattede 4 nætter i februar 2023

10/10 Fremragende

Johannes van den

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Alles was op loopafstand, zeer vriendelijk personeel, erg uitgebreid ontbijt. Netjes , schoon Echt een aanrader
Overnattede 4 nætter i februar 2023

10/10 Fremragende

Hava

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Beautiful boutique hotel in a great location, just a short walk to the old city, mamilla mall, Ben yehuda and machane yehuda. They also offered complimentary breakfast which was delicious. Would definitely stay here again and recommend to friends and family
Overnattede 4 nætter i februar 2023

6/10 Okay

Hanaa

Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2023

4/10 Dårligt

Samuel

Rejste i en gruppe
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Be aware of poor attitude to guests
I have stayed in a few different brown hotels and they are fantastic, however this was the worst customer service I’ve experienced in a hotel. We checked in during the afternoon and were yelled at, had the room key tossed at us as and charged additional fees that were not explained or issued a receipt for. On asking for clarity on why we were being charged we were ignored and told to go to the room or leave. Our presence was an inconvenience, and he didn’t hide it. Things slightly improved as the next day we received an extensive apology from reception with the promise of a refund for these supposedly incorrect charges. However this position was reversed again the next day on check out to no refund on the basis of extra “packages” which the lady on concierge explained as additional people in the room (ie 2 people staying in a double room not 1). The manager of this hotel was no where to be found despite multiple attempts of staff to reach them. After I had finished talking with the helpful and friendly lady on reception as we checked out, the manager appeared out of thin air to berate the staff in front of guests. Aside from this, in-keeping with other Brown hotels the room was very comfortable, great mattress and friendly and helpful housekeeping staff, the majority of the staff were lovely but our experience left a lot to be desired. I would recommend checking out Brown at Mahne Yehuda, max 10 min walk down the road we had a brilliant time here.
Overnattede 2 nætter i februar 2023

10/10 Fremragende

Emanuele

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
מיקום מעולה בין קניון ממילא לרחוב בן יהודה. המלון שופץ לאחרונה והחדרים במצב מעולה, כמו בתמונה. המחיר היה יחסית נמשיך, ביחס ךמולןנןת דומים בירושלים. פקיד הקבלה היה מאוד נחמד. הטלוויזיה לא עבדה כל כך טוב, אבל לא היה ממש איכפת לי.
Overnattede 1 nat i februar 2023

10/10 Fremragende

Simona

Overnattede 1 nat i januar 2023

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pretty rooms scruffy staff
The rooms are beautiful, lots of detail and thought was put into the design of the rooms. Gorgeous view. In the afternoon a cozy Happy Hour in the lobby. The staff is super friendly and helpful but so unpolished, serving breakfast in their sweatshirts, wrinkled dirty clothes, eating their McDonald’s takeout on the restaurant tables intended for guests. It’s a shame because with a little effort this could become a much more professional establishment and provide the guests with a luxurious feeling. During breakfast the buffet isn’t kept tidy. The lighting in the lobby is really bad not nearly as cozy as in the photos. This too would be easy to fix. At over 400$ a night + vat it’s quite outrageous
Overnattede 1 nat i januar 2023

10/10 Fremragende

Giuliana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ótima opção para Jerusalém
Hotel com localização perfeita! Funcionários prestativos. Café da manhã muito bom.
Overnattede 4 nætter i januar 2023

10/10 Fremragende

Pamela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing! Beautiful hotel, wonderful staff!
Truly amazing! Beautiful hotel, staff is wonderful, amazing breakfast, 20 out of 10 stars!
Overnattede 1 nat i januar 2023