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Anmeldelser af Super 8 by Wyndham Jasper TX

2 out of 5
Super 8 by Wyndham Jasper TX
2100 N Wheeler Jasper, St Rt 96 & 190, Jasper, TX

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 83 af i alt 257 anmeldelser" "
Bedømmelse på 8 − Udmærket. 80 af i alt 257 anmeldelser" "
Bedømmelse på 6 − Okay. 53 af i alt 257 anmeldelser" "
Bedømmelse på 4 − Dårligt. 21 af i alt 257 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 20 af i alt 257 anmeldelser" "

7,8/10

Rengøring

8,4/10

Service og personale

7,2/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

7,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

John W

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I really enjoyed my stay. A bit pricy but guess everything is these days.
Overnattede 3 nætter i april 2024
Svar fra Manager den 29. apr. 2024
We appreciate your business and thank you for your sincere and valuable feedback. Your comments about pricing are welcomed with positivity.

8/10 Udmærket

jimmy

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The price was good but it has gone down in quality. The whole place needs upgrading.
Overnattede 1 nat i april 2024
Svar fra Manager den 16. apr. 2024
We appreciate your business and value your sincere feedback. The owner/management is aware and are progressively working towards updating the rooms, amenities, etc.

10/10 Fremragende

Karrie

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice quiet place located right by a good restaurant.
Overnattede 1 nat i marts 2024
Svar fra Manager den 19. mar. 2024
We appreciate your business and value your sincere positive feedback

10/10 Fremragende

William

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had a electric outlet to plug my boat into to charge batteries
Overnattede 1 nat i februar 2024
Svar fra Manager den 23. feb. 2024
We are glad that you found our establishment to your satisfaction and were very pleased with outlets available to plug and charge your boats battery. Your sincere review helps to improve in areas that we need to and we certainly appreciate your business.

2/10 Forfærdeligt

Erik

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
For the price very out dated. No hot water to shower..
Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Jamie

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
*
Overnattede 1 nat i februar 2024

6/10 Okay

Carolyn

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Looks like they're trying. Staff was very nice and we were in an updated room but there was dirt build up in floors from construction? Just gave the feeling of not being clean.
Overnattede 1 nat i december 2023
Svar fra Manager den 8. jan. 2024
We appreciate your business and value your sincere feedback. Your comments have been shared with our housekeepers and our maintenance team to address this situation.

10/10 Fremragende

joe

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
quick stay
friendly staff clean room easy location
Overnattede 1 nat i januar 2024
Svar fra Manager den 8. jan. 2024
We appreciate your business and thank you for your sincere feedback. Your comments have been shared with all the employees and serves as an encouragement to continue providing excellent service to guests like you

2/10 Forfærdeligt

Sed

Overnattede 2 nætter i december 2023
Svar fra Manager den 8. jan. 2024
We appreciate your business and note we did not meet your standards to make your stay a pleasant one. Your feedback is very important to us so that we can improve where it is necessary

10/10 Fremragende

Neil

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Renee was wonderful
Overnattede 1 nat i november 2023
Svar fra Manager den 29. nov. 2023
We appreciate your business and value your positive feedback. Your compliments have been shared with respective employee.

8/10 Udmærket

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Room was clean , separate seating area with couch and chair was nice . Was nice mexican restraunt next door
Overnattede 1 nat i november 2023
Svar fra Manager den 10. nov. 2023
We appreciate your business and thank you for your sincere feedback

6/10 Okay

Alvin

Synes godt om: Service og personale, værelsets komfort
Jasper, TX Super 8
The hotel and staff were good. The room was clean but smelled musty and old. There is plenty of space in the room, but the furnishings and fixtures are showing their age. The accommodations were fine for me as a solo traveler on a short two-night stay, but my wife would not have wanted to stay there. Worth the cost for a short stay on a low budget.
Overnattede 2 nætter i oktober 2023
Svar fra Manager den 25. okt. 2023
We appreciate your business and value your feedback.Your concerns and suggestions have been noted and conveyed to the appropriate authorities.

6/10 Okay

Tammy

Overnattede 2 nætter i oktober 2023
Svar fra Manager den 19. okt. 2023
We appreciate your business and value your feedback

6/10 Okay

Ashlee

Overnattede 1 nat i august 2023
Svar fra Manager den 11. sep. 2023
We appreciate your business and thank you for your feedback

6/10 Okay

Nell

Rejste i en gruppe
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2023
Svar fra Manager den 17. aug. 2023
We appreciate your business and value your feedback

10/10 Fremragende

Devon

Overnattede 1 nat i juli 2023
Svar fra Manager den 29. aug. 2023
We appreciate your business and thank you for your sincere feedback

6/10 Okay

Harris

Synes godt om: Service og personale
No towels in room. No remote in room. Requested one but it did not work properly.
Overnattede 1 nat i maj 2023
Svar fra Manager den 2. jun. 2023
We appreciate your business and thank you for your feedback.We are extremely sorry the inconvenience that you encountered during your recent stay.Please accept my sincere apologies as this should have been taken care of by front desk employees and with whom I have addressed the consequences

4/10 Dårligt

Carroll

Rejste med familie og småbørn
Synes godt om: Rengøring
Synes ikke om: Service og personale
No hot water , was broken. Maid knocked at 9:30 am and tried to come in. Woke us up. Sadness. We loved pool was open. Staff ok
Overnattede 1 nat i maj 2023
Svar fra Manager den 22. maj 2023
We are extremely sorry for the water situation and plumbers have been working on it.

10/10 Fremragende

Kami, Laneville

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Now this is not a 5 star hotel by any means, but if you need a safe, quiet, no bug hotel, this is the place. The beds are nice, clean and soft. They have friendly staff and clean bathroom and towels. Rooms are nice and clean. Everyone that we came in contact with was very professional and friendly.
Overnattede 2 nætter i maj 2023
Svar fra Manager den 16. maj 2023
We appreciate your business and thank you for your sincere feedback that has been shared with all the employees

8/10 Udmærket

Wendy

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Super friendly and a really nice place to stay. But that was the smallest and worst beds I have ever slept in!!!!!
Overnattede 2 nætter i april 2023
Svar fra General Manager den 2. maj 2023
We appreciate your business and feedback. Our double occupancy rooms have Full Size Beds. In case you plan to return you may wish to consider booking a limited upgraded rooms that have Queen Size Beds

6/10 Okay

Jeff

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Let down
I want to start with the postives- the staff here is awesome! From check in to the GM and housekeeping, other hotels could learn from them. Very polite, professional and attentive. I want to point out housekeeping most of all! They do a phenomenal job at keeping the rooms as clean as they do all things considered. Unfortunately this review will not be as good as my last. I stayed here for business because of the room i previously stayed in was amazing. Unfortunately, that room was not available so they put me in a regular queen room. The first room had a horrible/stale/musty odor that tool 1/2 a can of lysol to get over. Unfortunately for other reasons, i had to change rooms. The second was the same as far as odor goes but again, the Lysol worked. The bed was comfortable but the inens had holes in them that appeared to be cigarrete burn holes. Same as previous, the breakfast was continental and as i stated previously, for the rate you would expect more. As for the property, it was quiet, safe and well lit. I will have hesitancy before booking here until the have more rooms refurbished.
Overnattede 3 nætter i april 2023
Svar fra General Manager den 18. apr. 2023
We sincerely appreciate your business and welcome the positive comments which have been shared with all the employees. Your issues of concern have been addressed with the relative departments for improvements. Room upgrades are progressively addressed by the ownership

6/10 Okay

Mary Anne

Rejste med partner
The bed was very hard and you could hear the springs every time once of us moved. The furniture was okay but obviously very worn. The breakfast was a joke! Nothing that was hot except a breakfast sandwich that could be heated, out of spoons and the juice machine was out of order. For a Wyndham motel, I thought it was nothing to shout about.
Overnattede 2 nætter i marts 2023
Svar fra General Manager den 1. apr. 2023
We appreciate your business and are sorry for your unpleasant experience. Your concerns are being addressed by the respective departments for corrective measures.Breakfast provided at this property is above and beyond Super 8 by Wyndham requirements. We are at the mercy of the manufacturer and technicans to repair the juice machine.

10/10 Fremragende

Stacey, Wylie

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
For a super 8 it was ok. Need some major updates and better cleaning crew.
Overnattede 1 nat i marts 2023
Svar fra General Manager den 20. mar. 2023
We appreciate your business and welcome your positive comments. The respective departments have been asked to address the issues of concern.

2/10 Forfærdeligt

Raul

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel is super dirty and old will not stay there again
Overnattede 1 nat i marts 2023
Svar fra General Manager den 17. mar. 2023
We are sorry for your experience and would welcome your concern in areas that need attention/addressing.Certainly the property is not a "newly built' but very well maintained in comparison with similar properties in the area per a majority of guests that have stayed.

8/10 Udmærket

Glenda

Overnattede 1 nat i januar 2023

8/10 Udmærket

Jeff

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Surprised
I was nervous due to the reviews i read beforehand but that changed. The check in went smooth and had no trouble parking near my room. The property is definitely older but maintained. I stayed in a 1 king bed room and it was nice and spacious. My 1st morning there i needed some documents printed and the staff and GM were great and helpful. For an older place, it was a nice stay. Cons- the breakfast is continental, i would think for the rate a little more would be included. The housekeeping staff was awesome, clean room every night after work. I would definitely recommend and stay again.
Overnattede 3 nætter i december 2022
Svar fra General Manager den 12. dec. 2022
We appreciate your business and the compliments. Whilst we provide above and beyond Franchise requirements for breakfast but we will certainly revisit if provisions allow us.Have shared your compliments with all of our employees.Sincerely,

2/10 Forfærdeligt

anthony

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2022
Svar fra General Manager den 10. okt. 2022
It's unfortunate but cannot address any issues without specifics

2/10 Forfærdeligt

Patrick

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Worst place I have seen in a LONG LONG time. Shower was broken, no way to shower. When I notified management of the shower issue, they said "I should have notified them upon check in." I told them that I do not routinely inspect showers to see if they work on initial check in and obviously no one was there to help after midnight when I went to take a shower. Dirty, Unsafe, rooms below second floor taped off with caution tape as concrete looked like it was falling off. Management rude and uninterested. Hopefully corporate office will get involved because this place is a NIGHTMARE
Overnattede 1 nat i september 2022

8/10 Udmærket

Jennifer

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very helpful and friendly.
Overnattede 2 nætter i august 2022
Svar fra General Manager den 26. aug. 2022
We appreciate your business and your sincere review. Your comments have been shared with the respective employee

6/10 Okay

Jeff

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Property is dated but clean. Most of the staff is very friendly and accommodating, but the owner is extremely rude and fails to realize that without patrons, he goes out of business.
Overnattede 3 nætter i august 2022
Svar fra General Manager den 9. aug. 2022
No comments

10/10 Fremragende

loretta

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2022
Svar fra General Manager den 9. aug. 2022
We appreciate your business and thank you for your sincere review. Your comments have also been shared with our employees

4/10 Dårligt

Richard

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Disappointing at Best
I opted for the three bed suite. The third bed was in a separate room with a door on it. That would have been a nice feature if the second room had an air conditioning unit. However, no a/c unit in late June in Texas was brutal. I had to leave the door open and try to siphon some a/c off of the main room. Given that the standard single a/c unit was being used for more sq ft than normal, it didn't cool down in the room until somewhere between 2-4am. The price was not worth it. The whole family was mad at Dad!
Overnattede 1 nat i juni 2022
Svar fra Manager den 7. jul. 2022
We are so sorry of your experience. However, if you had asked the Front Desk Clerk they would have told you to flip a switch on the second room that draws air into that room.

4/10 Dårligt

Amy

Forretningsrejsende
Synes godt om: Service og personale
I was in a non-smokers room, but the room smelled entirely of smoke and had a musky/mold smell to it. I also recorded bugs crawling around the sink and bathroom area. I reported it to management and was told those bugs are part of East TX!
Overnattede 1 nat i maj 2022
Svar fra General Manager den 9. jun. 2022
We appreciate your business. Your concerns have been addressed by our housekeeping and maintenance departments. Our pest control contractors are aware of the bug situation and are doing their best to control them.

10/10 Fremragende

Richard

Overnattede 1 nat i maj 2022

8/10 Udmærket

Krystal

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hassle-free
Overall we enjoyed our stay. We were in town for a family reunion and this was the closest hotel. Check in and out both quick and smooth. Our toliet in our original room didnt flush, so I called the front desk and we were promptly moved to another room. No hassles at all. We would stay there again! Thanks!
Overnattede 1 nat i april 2022
Svar fra General Manager den 18. apr. 2022
We appreciate your business and thank you for your sincere comments. Look forward to seeing you again.

10/10 Fremragende

Carolyn

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i marts 2022
Svar fra manager den 22. mar. 2022
We thank you for your business and appreciate your honest feedback. Look forward to seeing you again. Sincerely,

10/10 Fremragende

Bob, Selma

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean and neat and friendly compaired to other Super 8s that I have stayed at Would highly recommend B ob
Overnattede 1 nat i marts 2022
Svar fra General Manager den 14. mar. 2022
We appreciate your business and thank you for your valuable feedback

10/10 Fremragende

Tacorrie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Customer Service was excellent.
Overnattede 2 nætter i februar 2022
Svar fra General Manager den 15. feb. 2022
We thank you for your positive feedback which has been shared with the respective employee(s). As always your business is appreciated and would certainly look forward for you coming back

6/10 Okay

Marc

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Meh
Wifi never really worked. Non smoker booked into a smoking room, which could have been worse, but definitely could tell it was a smoking room. Plugs and faceplates were yellowed and dirty, and some rust staining on the tub. Only provided conditioner, not shampoo. Ultimately just a business trip night in Jasper at a budget Super 8, so wasn't expecting much, but performance here still could have been a little better. Front desk person was nice, but no one wearing masks and no divider in the main lobby for those concerned about the Rona.
Overnattede 1 nat i december 2021
Svar fra manager den 20. dec. 2021
We appreciate your business and welcome your comments. Your concerns have been addressed with our housekeeping and maintenance departments. As for shampoo, like every other business, our vendors have been affected due to shipping delays

6/10 Okay

clayton

Synes godt om: Service og personale
Synes ikke om: Rengøring
ok, but only fair for the price
over night stay. older property. Friendly staff, but there were 2 soiled hand towels with nasty stains behind the bathroom door when we checked in. Obviously missed by housecleaning.
Overnattede 1 nat i december 2021
Svar fra manager den 16. dec. 2021
We appreciate your business and your concern. Our housekeeping department has been informed of this situation and to take corrective measures so that it does not get repeated.

4/10 Dårligt

Bob

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The WiFi did not work, the toilet had to be manually pulled up to stop it from flowing, huge stain on the carpet, ac did not work correct and TV was to small for the price of the room
Overnattede 1 nat i december 2021
Svar fra manager den 14. dec. 2021
We are sorry to learn your stay was not as expected. Our housekeeping and maintenance departments did a through check and found nothing wrong.

8/10 Udmærket

Vicki

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was a last minute late stop. It was clean and bed was comfy.
Overnattede 1 nat i oktober 2021
Svar fra manager den 3. nov. 2021
We appreciate your business and welcome your honest comments

2/10 Forfærdeligt

Bailey

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The room smelled awful and the room was not clean.
Overnattede 2 nætter i oktober 2021
Svar fra manager den 31. okt. 2021
We are sorry to learn of your experience and have asked our housekeeping department to address those issues.

8/10 Udmærket

Roy

Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Rengøring
Unimpressed
Surfaces around door knobs were dirty. Ooor paint job on bathroom door. Room 111.
Overnattede 3 nætter i oktober 2021
Svar fra manager den 29. okt. 2021
We appreciate your business and your comments. Your concerns have been addressed with the respective departments for corrective actions.

6/10 Okay

Michael

Overnattede 1 nat i oktober 2021

8/10 Udmærket

charles

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location and quite.
Overnattede 1 nat i oktober 2021
Svar fra manager den 19. okt. 2021
We appreciate your business and comments.

8/10 Udmærket

Doug

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i september 2021
Svar fra manager den 2. okt. 2021
We thank you for your business and your comments.

8/10 Udmærket

Tacorrie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property has a drainage system issue.
Overnattede 1 nat i september 2021
Svar fra manager den 2. okt. 2021
Your concerns have been addressed by the respective departments

10/10 Fremragende

Danny

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2021
Svar fra manager den 17. sep. 2021
We thank you for your business and your sincere comments

10/10 Fremragende

Monty

Overnattede 2 nætter i august 2021