Hoteller nær Jacksonville Branch Library

"It was clean. Beds were comfortable. Staff was great."

"Rooms were clean"

"The pool was empty"

"When we arrived they could not find my reservation. We asked for non-smoking room, the room smelled like smoke. The floor was sticky. The toilet was wobbly. We had to walk all the way around the main building just to get ice. (Said that the back entrance was out of order.) No one came to change the trash the whole time we were there."

"Ive been drug down threw there with Expedia and I'm letting them... Problem after problem after problem and the staff doesn't know how to fix anything. The phone help hotline is terrible and slow and the online chat help center is even worse!!! But I keep TRYING to book with them...."

"The first room was musty. Second room was better but still not that great."

"The mattress was so stained it was the color of rust. The entire room smelt like an ashtray me and my partner stayed for about five minutes and left and got a different hotel. The conditions of this hotel clean nor safe and it is laughable that they are charging anything for people to stay here."

"Saw a huge roach in the stairway lady in the morning desk was a pain and loud"

"We checked in and upon entering our room, immediately noticed three things: lots of stray hairs on the bed, a puddle(of unknown fluid) on the floor, and the smell of pot permeating the entire room. We tried to convince ourselves to stay but the thought of getting any rest in that room was not something we could stomach. The staff were difficult to find and it was an all-around awful situation. If I could give it a zero-star rating, I would."

"Good price but a bit run down."

"Room was clean but had a stuffy, moldy stinch. We had to adjust the AC for us to withstand the smell, therefore we were freezing throughout the night. Bed pillows are too small and soft...we woke up with headaches each morning."

"Room was clean and the mattress was firm, which I liked. Front desk personnel were friendly and helpful. Easy access to all the locations I needed to go. I was disappointed with the breakfast. The area was immaculately clean and orderly. The eggs were awful. Stick to the oatmeal or pancakes."

"Very nice hotel! Large clean room and comfortable bed."

"Average at best"

"Very clean & polite staffing."

"Todo muy bien ✨"

"The bed was terrible and a clicking noise in the bathroom throughout the night"