Hoteller nær Jackson Bottom Wetlands Preserve

"Stayed here for 2 days came in my hotel and the window screen was broke, the TV was broke, and the front door would not shut it stayed open all 2 nights. Staff was terrible they never helped out and they are very rude and disrespectful! I would not recommend this hotel to stay at."

"Wonderful staff and peaceful property."

"We booked a room for 5 adults and the room only had 4 sleeping spots. When asking for the 5th bed they told us that they could give us blankets for there were only sleeping spots for 4 people. If we weren't okay with sleeping 5 people in 2 beds then that was our problem. I straight out asked if they were okay with asking a paying guest to sleep on the floor and they said yes."

"I will definitely be back but very frustrated with the reservation system. I reserved the Manor Queen suite which was supposed to have a queen and a pull out couch. We were being our son with us so when we got in room and found a king and just arm chairs I wasn’t pleased at all. He had to make other arrangements to stay somewhere else."

"very clean room"

"The staff (Jake) was extremely helpful in resolving/ clarifying the failed reservation process on Expedia’s end. We ended up having to cancel our Expedia reservation and reserve a room directly through Aloft with Jake. We ended up paying more for the same room but we were in a time crunch and didn’t trust Expedia to get everything sorted in a timely manner. Thank you Jake…you were awesome! Didn’t like the fact that you had to pay to park in the hotels parking lot overnight. There was...

"Great place to stay. Staff were extremely helpful. Breakfast was better than expected. Recommend walking over to CR for dinner and happy hour."

"Nice hotel but too far from city center - would prefer a hotel with walking distance to the city."

"Breakfast selection were not great. Not as good as last time we stayed. They ran out of items as well as tableware and dishes. Very surprising for this hotel. But staff is friendly and helpful. They just need more help. Location is excellent and rooms are comfortable. Night desk staff was very helpful with a temperamental printer. I will stay there again. "

"No water like most hiltons, no coffee maker or microwave."

"Staff was very helpful"

"Was great"

"Clean room, friendly staff. The only thing I would have liked is for some of the appliances to be in the room already but it's understandable that they could have been requested as well."

"The room was exactly as I expected. Lights were on and the environment was inviting. Stuff in the front desk were very nice and professional. They were very helpful. I will recommend it. Definitely coming back."

"Beautiful rooms and common areas. The White Horn Tavern was yummy for dinner too."

"Excellent ! Room was large and clean , breakfast was always good !!!"

"Love it"

"Very surprised that they did not even kept one water bottle in the room but they have coffee machine Even high end hotels are keeping one or two bottles of water now a days. The night shift staff was not very helpful.."