Hoteller nær J.V. Fletcher Library

"Minor issue with tv in first room given. Desk staff very helpful and quickly resolved it, moving us to a different room. "

"Will not pick again "

"Staff very accommodating. "

"Great service. The rooms were very clean. Beds were very comfortable. "

"There were hairs in the bed, hairs in the shower and the walls were paper thin. You can hear everything."

"Front desk staff was great! Breakfast was good and varied. Was able to park near my room in handicapped parking. However, no one cleaned the room or brought clean towels. Front desk was very accomodating. Bathroom sink in room 113 needs attention. Drainage is almost closed. Shower was fantastic! "

"Would recommend, will stay again next time im in town"

"Staff was outstanding "

"The pool, hot tub, sauna and soa wasn’t working and I had choose it because of that, I am disappointed with it "

"Vi havde en enkelt overnatning og nød det. "

"Brugte hotellet ifm. forretningsrejse - hotellet er fint og prisen er god."

"Fint hotel til prisen. Billerica er en virkelig hyggelig by - tæt på hotellet. "

"Great "

"Staff- sleeping during of operation. We have to ring numerous time all the while he is passed out at the back of high counter. Cleaning lady mention is he sleeping again. So must be a regular occurrence Maintenance- suspicious cc transactions. Why check in is pain ful by asking information again. Id’s cards are handed already then why do you need to fill up the form again? Room- running water with sewage smell, faucet , tub . Wait for couple of minutes before the water can go down the drain....

"The living area of the room appeared to be relatively updated so we selected this property. When we arrived, it was certainly a good photographer. The bathroom is small, dirty and not updated. It’s the kind of place you do not want to take your shoes off, showering included "

"Fire alarm went off at 2:00 am. Staff didn't provide any instruction or input to the situation. After the fire department arrived, the alarm was shut off . We were told that it was problem in the mechanical room. Hotel did absolutely nothing to compensate for the situation. Having an important meeting the next day and being awaken in the middle of the night made the next day challenging. I would have thought the hotel would have comp'd breakfast or something. My takeaway is the...

"Friendly and courteous staff."

"Very clean and nice staff!"