Suite - 1 dobbeltseng (Artisan) | Premium-sengetøj, Select Comfort-senge, minibar, pengeskab på værelset

Anmeldelser af The Artisan Istanbul MGallery

4 out of 5
The Artisan Istanbul MGallery
Omer Avni Mah Inonu Caddesi, No 42 Gumussuyu Beyoglu, Istanbul, Istanbul

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 450 af i alt 789 anmeldelser" "
Bedømmelse på 8 − Udmærket. 246 af i alt 789 anmeldelser" "
Bedømmelse på 6 − Okay. 48 af i alt 789 anmeldelser" "
Bedømmelse på 4 − Dårligt. 21 af i alt 789 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 24 af i alt 789 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,8/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Højt niveau generelt, servicen, morgenmaden, stand, placering, værelserne.
Overnattede 4 nætter i februar 2020
Svar fra Guest Relations Executive den 25. feb. 2020
Dear Guest, Thank you for choosing Mercure Istanbul Taksim Hotel. It was amazing to have you and we are sorry to hear that we could manage to exceed your expectations. Please kindly be informed that your thoughts and comments have been shared with the hotel management.We believe these reviews will encourage our staff and service. Wishing you an amazing winter. Best Regards,

10/10 Fremragende

Muhammed

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i januar 2020
Svar fra Guest Relations Executive den 27. jan. 2020
Dear Mr. Muhammed, Thank you for choosing Mercure Istanbul Taksim Hotel. It was amazing to have you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your feedback have been shared with the hotel management. We believe these reviews will encourage our staff and service positively. We are so looking forward to welcoming you back. Wishing you an amazing winter. Best Regards, Gizem Ersoy

8/10 Udmærket

Jens Jorgen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra Deniz Kerse den 29. aug. 2015
Dear Jens Jorgen, We would like to thank you very much for your time to evaluate your recent stay with us. I hope that you have left Istanbul with nice memories. Hope to have the chance to welcome you again in the future at Mercure Istanbul Taksim Hotel. Sincerely Deniz KERSE Guest Relations Manager

10/10 Fremragende

Cihan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I am very happy to choose this Hotel
Overnattede 1 nat i marts 2024
Svar fra Guest Relations Supervisor den 18. mar. 2024
Dear Cihan,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

2/10 Forfærdeligt

Mustafa

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Größte Enttäuschung, was ich jemals erlebt habe. Man bekommt nicht das Zimmer, was gebucht wird, dafür eine Stufe sogar höher, wo aber nur Geräusche sind. Dann will man das gebuchte Zimmer zurück, bekommt aber ein Zimmer ohne frische Luft!!! Die Worte, die Versprechungen werden nicht eingehalten. Man wollte die Differenz zurückzahlen, bisher nichts angekommen!!! Nur leere Worte und nichts zu empfehlen! Leute, tut euch den Gefallen und nimmt andere Hotels in Istanbul wahr! Eine absolute Katastrophe! Schlimmer geht es wirklich nicht! Und die reagieren nicht, gar nicht - NULL!!!
Overnattede 4 nætter i marts 2024
Svar fra The Artisan Istanbul by MGallery den 26. mar. 2024
Lieber Mustafa, Es tut uns sehr leid, von Ihrer Enttäuschung zu hören. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen entstanden sind. Ihr Feedback ist uns wichtig. Aufgrund der negativen Erfahrung, die Sie gemacht haben, wurde Ihnen die von uns versprochene Rückerstattung gewährt. Wir freuen uns, Sie mit einer besseren Servicegarantie wieder bei uns begrüßen zu dürfen.

10/10 Fremragende

Mehmet

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Die Unterkunft ist sehr gut gelegen. Mann hat super Verbindungsmöglichkeiten zu den Öffentlichen Verkehrsmitteln bekommen. Wir würden die Unterkunft aufjedenfall weiter empfehlen. Und nicht zu vergessen ist die Hammer Aussicht aus dem Restaurant oben 👆😎👌👍.
Overnattede 5 nætter i februar 2024
Svar fra Guest Relations Supervisor den 14. feb. 2024
Dear Mehmet,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

10/10 Fremragende

Alejandra

Overnattede 7 nætter i februar 2024
Svar fra Guest Relations Supervisor den 21. mar. 2024
Dear Alejandra,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

10/10 Fremragende

Halil

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Mükemmel
Harika konumda, çok konforlu bir otel, misafir memnuniyetini en üst seviyede tutmayı hedeflemiş ve bunu başaran bir ekip var.
Overnattede 1 nat i januar 2024
Svar fra Guest Relations Supervisor den 30. jan. 2024
Halil Bey,The Artisan Istanbul MGallery'i tercih ettiğiniz için teşekkür ederiz. Sizi otelimizde ağırlamak bizim için bir zevktir ve konaklamanızdan memnun kalmanız bizi sevindirmiştir.Bu güzel yorumlarınızın otel yönetimi ile paylaşıldığını ve bizler için çok değerli olduğunu belirtmek isteriz.Sizleri tekrardan otelimizde ağırlamak dileğiyle.Sevgilerimizle,Misafir İlişkileri

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Would stay there again.
The staff at the Artisan Istanbul MGallery were amazing. Emirkon Dogukan at the front desk was very helpful with our transportation needs and questions we had on visiting the local sites.Zerrin in housekeeping went out of her way taking car of our needs and kept our room spotless. Breakfast was delicious with a view of the Bosphorus. Kabatas ligth rail station and Taksim Square are within walking distance of the hotel.
Overnattede 3 nætter i november 2023
Svar fra Guest Relations Supervisor den 29. jan. 2024
Dear Guest,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

10/10 Fremragende

Hakan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Guest Relations Supervisor den 25. jan. 2024
Dear Mr.Hakan,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

10/10 Fremragende

Claire

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great central hotel!
A fantastic hotel, breakfast in the rooftop restaurant was a treat each morning. The staff were exceptional and always ready to assist. The rooms were clean and comfortable. On the Friday and Saturday there is noise at the front from a club in the area, that was a minor inconvenience. Location was great and central to most areas. I would definitely return. Thank you for a lovely stay.
Overnattede 7 nætter i januar 2024
Svar fra Guest Relations Supervisor den 24. jan. 2024
Dear Ms.Claire,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

10/10 Fremragende

Mustafa

Overnattede 1 nat i januar 2024
Svar fra Guest Relations Supervisor den 22. jan. 2024
Dear Mustafa,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

10/10 Fremragende

Riad

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr nettes Personal, eine gute Lage sowie saubere und moderne Zimmer. Kann das Hotel vollumfänglich weiterempfehlen.
Overnattede 8 nætter i december 2023
Svar fra Guest Relations Supervisor den 9. jan. 2024
Dear Riad,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

8/10 Udmærket

Tugba

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super Hotel 👍
Ein sehr schönes Hotel in sehr guter Lage. Vieles ist zu Fuß gut erreichbar. Das Frühstück war super mit Blick aufs Meer. Die Mitarbeiter waren ebenfalls super nett und sehr freundlich. Wir sind sehr zufrieden und würden es noch einmal buchen.
Frühstück mit Aussicht
Lobby
Lobby
Overnattede 5 nætter i december 2023
Svar fra Guest Relations Supervisor den 9. jan. 2024
Dear Tugba,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

10/10 Fremragende

Mohamad

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Nice hotel staff are friendly and the hotel is very clean
Overnattede 2 nætter i december 2023
Svar fra Guest Relations Supervisor den 8. jan. 2024
Dear Mohamad,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

10/10 Fremragende

Mesut

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2023
Svar fra Guest Relations Supervisor den 3. jan. 2024
Dear Mr.Mesut,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

10/10 Fremragende

Markus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i december 2023
Svar fra Guest Relations Supervisor den 3. jan. 2024
Dear Mr.Markus,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

10/10 Fremragende

Cem

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Guest Relations Supervisor den 27. dec. 2023
Dear Cem,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your review on our staff, view and services have been shared with the hotel management. We believe these reviews will encourage our staff and services positively.Thank you for taking your precious time to share your review with us. Hope to host you in the future again. Wishing you a wonderful holiday.Kindest Regards,Guest Relations

10/10 Fremragende

Damla

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Çok keyifliydi
Overnattede 2 nætter i december 2023
Svar fra Guest Relations Supervisor den 18. dec. 2023
Damla Hanım,The Artisan Istanbul MGallery'den merhabalar.Sizi otelimizde ağırlamak bizim için bir zevktir ve konaklamanızdan memnun kalamanız bizi sevindirmiştir. Yorumunuzun otel yönetimi ile paylaşıldığını iletir, sizi bir kez daha otelimizde ağırlamak için sabırsızlandığımızı bildirmek isteriz.Saygılarımızla,Misafir İlişkileri

2/10 Forfærdeligt

Taher

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Svar fra Guest Relations Supervisor den 18. dec. 2023
Dear Mr.Tarraf,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are sorry to hear that we could not manage to exceed your expectations. From your review we could not understand the issues that you had during your stay. If you would like to share more, we are here to assist you. Thank you for your cooperation in advance. Hope to hear from you. Wishing you a wonderful day. Best Regards,

10/10 Fremragende

mehmet

Synes godt om: Rengøring, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Guest Relations Supervisor den 15. dec. 2023
Dear Mehmet,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

8/10 Udmærket

Murat

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Leider hat der Fernseher nicht richtig funktioniert und auch bei uns in der Etage war die Decke undicht so das es runter getropft hat das leider 3-4 Tage am Stück
Overnattede 7 nætter i december 2023
Svar fra Guest Relations Supervisor den 11. dec. 2023
Dear Mr.Murat,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are sorry to hear that we could not manage to exceed your expectations. Please kindly be informed that your review has been shared with the hotel management. We believe these reviews will encourage our staff and services positively. When we check our reports, we have found out that we did not receive any feedback for your issues. We are always here to assist our guests. Thank you for your understanding and patience with us. Hope to host you in the future.Kindest Regards,

10/10 Fremragende

SHAHRZAD

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i november 2023
Svar fra Guest Relations Supervisor den 9. dec. 2023
We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

10/10 Fremragende

FAHAD, SHUHADA

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel and nice staff 🌹🌹🌹
Overnattede 2 nætter i november 2023
Svar fra Guest Relations Supervisor den 6. dec. 2023
Dear Fahad,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

10/10 Fremragende

Tevfik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i november 2023
Svar fra Guest Relations Supervisor den 6. dec. 2023
Dear Tevfik,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

10/10 Fremragende

Reuben

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very convenient location. Close to Taksim Square, Bosporus. Staff very pleasant and helpful.
Overnattede 2 nætter i november 2023
Svar fra Guest Relations Supervisor den 6. dec. 2023
Dear Reuben,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

6/10 Okay

Araz

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2023
Svar fra Guest Relations Supervisor den 6. dec. 2023
Dear Araz,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are sorry to hear that you did not enjoy your stay with us. Please kindly be informed that your review has been shared with the hotel management however if you would like to explain more of your experience, we will be more than happy to assist you. Wishing you an amazing week.Kindest Regards,

10/10 Fremragende

Volkan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fresh and clean
Overnattede 2 nætter i november 2023
Svar fra Guest Relations Supervisor den 28. nov. 2023
Dear Mr.Volkan,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

10/10 Fremragende

Fernando

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Buena experiencia.
Supero nuestras expectativas. Personal encantador, buen servicio de cocina. Se podría mejorar la calidad de los albornoces y toallas.
Overnattede 2 nætter i november 2023
Svar fra Guest Relations Supervisor den 20. nov. 2023
Dear Mr.Fernando,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your review has been shared with the hotel management and General Manager. We believe these reviews will encourage our staff and services positively.Thank you again for taking your precious time to share your valuable comments with us. Wishing you an amazing day.Best Regards,Guest Relations

10/10 Fremragende

Saleh

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The experience was beautiful
The experience was beautiful
Overnattede 7 nætter i november 2023
Svar fra Guest Relations Supervisor den 20. nov. 2023
Dear Mr.Saleh,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your review has been shared with the hotel management and General Manager. We believe these reviews will encourage our staff and services positively.Thank you again for taking your precious time to share your valuable comments with us. Wishing you an amazing day.Best Regards,Guest Relations

6/10 Okay

Semih

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
Zimmer waren sehr eng ansonsten war der Aufenthalt ok.
Overnattede 7 nætter i november 2023
Svar fra Guest Relations Supervisor den 16. nov. 2023
Dear Mr.Semih,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are delighted to hear that overall you enjoyed your stay with us. Please kindly be informed that your review has been shared with the hotel management and General Manager. We believe these reviews will encourage our staff and services positively. For your next visit please do not hesitate to contact with us so we can arrange you bigger room and I as a Guest Relations Supervisor will take care of your room personally. Thank you for taking your precious time to share your review with us. Wishing you an amazing day.Kindest Regards,

10/10 Fremragende

Bjørn Erik

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2023
Svar fra Guest Relations Supervisor den 13. nov. 2023
Dear Mr.Erik,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your review has been shared with the hotel management and General Manager. We believe these reviews will encourage our staff and services positively.Thank you again for taking your precious time to share your valuable comments with us. Wishing you an amazing day.Best Regards,Guest Relations

8/10 Udmærket

Ömer, Essen

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Alles top, nur leider haben wir ein Zimmer ohne Fenster (Blickrichtung in den Innenhof) erwischt. Das war somit das einzige was ich kritisieren würde. Wenn man schon eine Glasscheibe in riesigem Ausmaß einbaut, konnte man auch diese auch mit einer Kipp-Funktion ausstatten für die Frischluft Zufuhr.
Overnattede 4 nætter i november 2023
Svar fra Guest Relations Supervisor den 9. nov. 2023
Dear Mr.Omer,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are delighted to hear that overall you have enjoyed your stay with us. Please kindly be informed that your review has been sahred with the hotel management and General Manager. We believe these reviews will encourage our staff and services positively. Wishing you an amazing day.Best Regards,

8/10 Udmærket

Ahmed

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra Guest Relations Supervisor den 2. nov. 2023
Dear Mr.Ahmed,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your review has been shared with the hotel management and General Manager. We believe these reviews will encourage our staff and services positively.Thank you again for taking your precious time to share your valuable comments with us. Wishing you an amazing day.Best Regards,Guest Relations

10/10 Fremragende

Georgia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2023
Svar fra Guest Relations Supervisor den 31. okt. 2023
Dear Georgia,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your review has been shared with the hotel management and General Manager. We believe these reviews will encourage our staff and services positively.Thank you again for taking your precious time to share your valuable comments with us. Wishing you an amazing day.Best Regards,Guest Relations

8/10 Udmærket

Almaz

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra Guest Relations Supervisor den 27. okt. 2023
Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your review on our breakfast and bathroom have been shared with the hotel management and General Manager. We believe these reviews will encourage our staff and services positively.Thank you again for taking your precious time to share your valuable comments with us. Hope to host you in the future. Wishing you an amazing day.Best Regards,Guest Relations

2/10 Forfærdeligt

Eshan

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very unfriendly reception who hangs up on your face when calling from the room saying we had an open drain in the shower which was also quite horrendous. There are much better properties around the area. Would not recommend.
Svar fra Guest Relations Supervisor den 27. okt. 2023
Dear Eshan,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are sorry to hear that you did not enjoy your stay with us. Please kindly be informed that your review has been shared with the hotel management and General Manager. Wishing you an amazing day.Best Regards,

10/10 Fremragende

Nino

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Spending your holidays in your hotel is a great pleasure. Many thanks to the entire team for their hospitality and friendliness, I especially want to thank Aziz and Hussein for their willingness to always help the client with a smile on their face and with high professionalism. Special thanks to those who are responsible and work for the perfect cleanliness of the rooms, everything shines and breathes freshness. This is the third time I have stayed at your hotel over the past year and I recommend everyone to spend their holidays in this amazing hotel. Once again, thank you so much for the pleasure you give us. Best regards, Nino Machavariani
Overnattede 4 nætter i oktober 2023
Svar fra Guest Relations Supervisor den 23. okt. 2023
Dear Mrs.Mavhavariani,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your review has been shared with the hotel management and General Manager. We believe these reviews will encourage our staff and services positively.Thank you again for taking your precious time to share your valuable comments with us. Wishing you an amazing day.Best Regards,Guest Relations

10/10 Fremragende

Liliia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked everything. Perfect location, very comfortable and big room. Everything new and clean, I had partly sea view from my room. Staff is friendly and competent, special thanks to Aziz at the front desk. Will be happy to come again.
Overnattede 2 nætter i oktober 2023
Svar fra Guest Relations Supervisor den 23. okt. 2023
Dear Mr.Liliia,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your review has been shared with the hotel management and General Manager. We believe these reviews will encourage our staff and services positively.Thank you again for taking your precious time to share your valuable comments with us. Wishing you an amazing day.Best Regards,Guest Relations

10/10 Fremragende

Vithursha

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i oktober 2023
Svar fra Guest Relations Supervisor den 23. okt. 2023
Dear Vithursha,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your review has been shared with the hotel management and General Manager. We believe these reviews will encourage our staff and services positively.Thank you again for taking your precious time to share your valuable comments with us. Wishing you an amazing day.Best Regards,Guest Relations

10/10 Fremragende

Rubaiya

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
For first timers visiting Istanbul, this is a great property. We had exceptionally beautiful view of Hagia Sophia and Blue mosque from our bedroom and also rooftop bar from where we witnessed beautiful sunrise/ sunsets every day. The hotel staff were friendly and helpful. Breakfast buffet was also above average. The area of SultanAhmet is also very beautiful- only thing is street restaurants try to rip you off when they realise you are a tourist and their food I also doesn’t taste the best. For food, either eat in the hotel or go outside Sultanahmet. Overall a very pleasant stay. Amazing amazing hotel.
Overnattede 2 nætter i oktober 2023
Svar fra Guest Relations Supervisor den 18. okt. 2023
Dear Rubaiya,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your review has been shared with the hotel management and General Manager. We believe these reviews will encourage our staff and services positively.Thank you again for taking your precious time to share your valuable comments with us. Wishing you an amazing day.Best Regards,Guest Relations

10/10 Fremragende

Ibrahim

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra Guest Relations Supervisor den 18. okt. 2023
Dear Ibrahim,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your review has been shared with the hotel management and General Manager. We believe these reviews will encourage our staff and services positively.Thank you again for taking your precious time to share your valuable comments with us. Wishing you an amazing day.Best Regards,Guest Relations

6/10 Okay

Maria

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Not so helpful at breakfast, nothing explained about the buffet, rooms was lovely and comfortable, but not very clean
Overnattede 5 nætter i oktober 2023
Svar fra Guest Relations Supervisor den 16. okt. 2023
Dear Ms.Maria,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are sorry to hear that we could not manage to exceed your expectations. Please kindly be informed that your review on our breakfast and cleanliness has been shared with the hotel management. We believe these reviews will encourage our staff and services positively. If you need any further assistance, please let me know and I as a Guest Relations will ease your concern. Wishing you an amazing day.Best Regards,

8/10 Udmærket

Saleh

Rejste med partner
Synes godt om: Overnatningsstedets tilstand og faciliteter
Nice staff terrible breakfast
Overnattede 7 nætter i oktober 2023
Svar fra Guest Relations Supervisor den 10. okt. 2023
Dear Mr.Saleh,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are sorry to hear that you did not enjoy your breakfast with us. Please kindly be informed that your review has been shared with the hotel management and General Manager. We believe these reviews will encourage our staff and services positively. For your next visit please contact with me and I as a Guest Relations will take care of your room personally.Wishing you an amazing day.Best Regards,

10/10 Fremragende

Enrico

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i september 2023
Svar fra Guest Relations Supervisor den 9. okt. 2023
Dear Mr.Enrico,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves. Please kindly be informed that your review on our services have been shared with the hotel management.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGuest RelationsGizem Ersoy

8/10 Udmærket

OMAR

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 11 nætter i september 2023
Svar fra Guest Relations Supervisor den 6. okt. 2023
Dear Omar,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves. Please kindly be informed that your review on our services have been shared with the hotel management.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGuest RelationsGizem Ersoy

6/10 Okay

??

Overnattede 2 nætter i september 2023
Svar fra Guest Relations Supervisor den 3. okt. 2023
Değerli Misafirimiz,The Artisan Istanbul MGallery'i tercih ettiğiniz için teşekkür ederiz. Sizin gibi değerli bir misafirimizi otelimizde ağırladığımız için memnuniyetimizi bildirmek isteriz. Yorum ve görüşlerinizin Genel Müdürümüz ve takım arkadaşlarımız ile paylaşıldığını bildirmek isteriz.Sizi yeniden otelimizde ağırlamak dileğiyle.Saygılarımızla,Misafir İlşkileri

10/10 Fremragende

Arda

Overnattede 1 nat i september 2023
Svar fra Guest Relations Supervisor den 27. sep. 2023
Dear Arda,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves. Please kindly be informed that your review on our services have been shared with the hotel management.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

4/10 Dårligt

Kevork

Rejste med familie
Synes ikke om: Service og personale
Very disappointing stay.
The employees of this hotel lacked the basic understanding of English. Our stay was very stressful because we could not communicate effectively which made our stay difficult. A waiter explained to us a desert item on the menu as an ice cream but he delivered a hot melted Halva with a sprinkle of crushed pistachio. Very poor service. I believe the service we received was very poor versus the money we paid for our stay in this hotel.
Overnattede 3 nætter i september 2023
Svar fra Guest Relations Supervisor den 25. sep. 2023
Dear Kevork,Greetings from The Artisan Istanbul MGallery. Thank you for choosing us. It was amazing to host you and we are sorry to hear that we could not manage to exceed your expectations. Please kindly be informed that your review has been shared with the hotel management and General Manager. We believe these reviews will encourage our staff and services positively. Thank you for your patience with us. If you ever would like to stay with us again please contact with me by H9176-GR@ACCOR.COM so I can take care of your room personally. Wishing you an amazing day.Kindest Regards,

10/10 Fremragende

Vladimir

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023
Svar fra Guest Relations Supervisor den 18. sep. 2023
Dear Vladimir,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves. Please kindly be informed that your review on our services have been shared with the hotel management.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor