Indendørs pool, sæsonbestemt udendørs pool, hytter (tillægsgebyr)

Anmeldelser af Crowne Plaza Istanbul Florya, an IHG Hotel

5 out of 5
Crowne Plaza Istanbul Florya, an IHG Hotel
Yesilkoy Halkali Caddesi No: 95, Senlikkoy Mahellesi Florya, Istanbul

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 583 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 230 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 90 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 45 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 54 af i alt 1002 anmeldelser" "

9,0/10

Rengøring

8,6/10

Service og personale

8,8/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Lene Wiuff

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i maj 2022
Svar fra Guest Relations Manager - Begum Girgin den 22. maj 2022
Dear Lene, Thank you for taking a moment to share your feedback, I am pleased to hear you like our hotel and that you enjoyed your recent stay with us at Crowne Plaza Istanbul Florya. I hope that you will choose our hotel again next time you stay in the area and we will look forward to welcoming you back. Kind Regards, Begüm Girgin Guest Relations Manager

10/10 Fremragende

Elisabeth

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt!!!
Overnattede 3 nætter i april 2022
Svar fra Guest Relations Manager - Begum Girgin den 29. apr. 2022
Dear Elisabeth, Thank you very much for your amazing feedback. We are glad that we were able to provide quality service and fulfill your every desire during your stay with us. We are looking forward welcoming you back at Crowne Plaza Florya, Istanbul. Yours Sincerely, Begüm Girgin Guest Relations Manager

10/10 Fremragende

Leda

Overnattede 10 nætter i december 2021
Svar fra Guest Relations Manager -Begum Girgin den 19. dec. 2021
Dear Leda, Thank you for choosing to stay with us at Crowne Plaza Istanbul Florya and for sharing your feedback regarding your recent visit We are indeed delighted to learn that you have fully enjoyed the time spent with us. Your complimenting evaluation is surely a great motivation and encourage us to strive for providing even better service every day. We are always looking forward to welcome you again at Crowne Plaza İstanbul Florya. Kind regards, Begüm Girgin Guest Relations Manager

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best place in Istanbul. Great service and hospitality
Overnattede 4 nætter i september 2021
Svar fra Guest Relations Manager - Begum Girgin den 9. sep. 2021
Dear Daniel Melby, Thank you for taking time to complete our review. I am delighted that you enjoy staying with us so much and I will certainly share your compliments with my team. Looking forward to the pleasure of welcoming you back in the near future. Kind Regards, Begüm Girgin Guest Relations Manager

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Overnattede 2 nætter i november 2020
Svar fra Guest Relations Manager -Begum Girgin den 12. dec. 2020
Dear Valued Guest, It is our pleasure to welcome you as our guest at Crowne Plaza Istanbul Florya and I would like to thank you very much for sharing your evaluation on behalf of all the team members of our hotel. All team members of our hotel totally focus on guest needs and try to ensure that they are having a pleasant stay at our property. Once more thank you very much for preferring our hotel and we are looking forward to welcoming you again soon. Kind Regards, Begum Girgin Guest Relations Manager

10/10 Fremragende

Zermina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 10 nætter i juli 2019
Svar fra Guest Relations Manager - Begum Girgin den 8. aug. 2019
Dear Zermina, Thank you for choosing to stay with us and for taking the time to share your rate regarding your recent visit. I want to inform you that, your feedback is very important for us. We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future. Kind Regards,

10/10 Fremragende

Christian, Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Herligt hotel
Virkelig godt hotel (anden gang jeg var der) med alt hvad du har behov for. Bemærk at der en rigtig god restaurant cirka 10 minutter til fods fra hotellet som dog ikke serverfer alkohol
Overnattede 1 nat i juli 2019
Svar fra Guest Relations Manager - Begum Girgin den 15. aug. 2019
Dear Christian, Thank you for choosing to stay with us at Crowne Plaza Istanbul Florya and for sharing your kind comments regarding your recent visit We are indeed delighted to learn that you have fully enjoyed the time spent with us. Your complimenting evaluation is surely a great motivation and encourage us to strive for providing even better service every day. We are always looking forward to welcome you again at Crowne Plaza İstanbul Florya. Kind Regards,

10/10 Fremragende

Christian, Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fedt hotel
Et rigtig godt hotel med super service og alle de faciliteter man kan forvente.
Overnattede 3 nætter i juli 2019
Svar fra Guest Relations Manager - Begum Girgin den 8. aug. 2019
Dear Christian, Thank you for choosing the Crowne Plaza Istanbul Florya during your recent stay in our magical city. We are delighted that you enjoyed your time with us and that you made the most of the hotel facilities. Look forward to welcome you again. Warm Regards,

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i juli 2019
Svar fra Guest Relations Manager - Begum Girgin den 24. jul. 2019
Dear Valued Guest, Thank you very much for your nice comments. We are glad that we were able to provide quality service and fulfill your every desire during your stay with us. We are looking forward welcoming you back at Crowne Plaza Florya, Istanbul. Yours Sincerely,

10/10 Fremragende

Hadi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2019
Svar fra Guest Relations Manager -Begum Girgin den 7. maj 2019
Dear Hadi, Thank you very much for your nice comments. We are glad that we were able to provide quality service and fulfill your every desire during your stay with us. We are looking forward welcoming you back at Crowne Plaza Florya, Istanbul. Yours Sincerely,

8/10 Udmærket

Mick

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lidt for meget larm fra fly .
Overnattede 3 nætter i september 2018
Svar fra Guest Relations Manage -Begum Girgin den 1. okt. 2018
Dear Mick, Thank you for choosing to stay with us at Crowne Plaza Istanbul Florya and for sharing your kind comments regarding your recent visit. I was honored to find the opportunity towards come you as our gues. However, on behalf of the hotel, I'm sorry we fell below your expectation regarding the noise caused by the airplanes. Please accept our sincere apologies for that you were not comfortable because of noisy. Please let me know next time before come here and I will be personal assist you about reservation and for quite room. We look forward to welcoming you again during your visit in I will be very pleased to meet you during your next visit and give the best service with my colleagues. Kind Regards,

10/10 Fremragende

Simon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
5 stjerne, men dyr
Rigtig fint hotel, meget stort. Vi havde værelse ud mod havet, det er ikke noget problem hvis vinduerne er lukket, men når de er åbne, kan man tydeligt høre flyene. Sådan er det jo tæt på lufthavnen, men hvis man gerne vil have mere ro, kan man bede om et værelse til den anden side. Vi oplevede det ikke som et problem. Dejligt sted, men prisen var ret høj.
Overnattede 6 nætter i maj 2018
Svar fra Guest Relations Manager - Begum Girgin den 13. jul. 2018
Dear Simon , Thank you very much for taking the time to post such a great review about your recent experience in Crowne Plaza Istanbul Florya Our top priority is to provide the highest quality service for all our guests. I'm glad to know we were able to meet your expectations on this occasion. It's also great to hear you enjoyed our friendly staff. Should Istanbul be in your future plans, we truly hope to welcome you again. King Regards,

8/10 Udmærket

RAZAN, RIYADH

Overnattede 9 nætter i april 2024
Svar fra Guest Experience Director - Begum Girgin den 29. apr. 2024
Değerli Misafirimiz Ramazan Bey,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla,

10/10 Fremragende

ABDULHAKK

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024
Svar fra Guest Experience Director - Begum Girgin den 26. apr. 2024
Dear Abdulhakk,Thank you for staying with us. We truly appreciate you for taking your time to write this fantastic review. Your honest feedback is of great value for us as well as your personal recommendations. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind Regards

10/10 Fremragende

Sonia

Overnattede 7 nætter i april 2024
Svar fra Guest Experience Director - Begum Girgin den 9. maj 2024
Dear Sonia,Thank you for choosing to stay at Crowne Plaza Istanbul Florya and for taking the time to share your comments regarding your recent stay at our hotel.We are indeed delighted to learn that you have fully enjoyed the time spent with us. Your complimenting evaluation is surely a great motivation and encourage us to strive for providing even better service every day. We are looking forward to welcome you back at Crowne Plaza Istanbul Florya.Best regards,Begüm GirginGuest Experience Director

10/10 Fremragende

Urszula

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 8 nætter i april 2024
Svar fra Guest Experience Director - Begum Girgin den 15. apr. 2024
Dear Urszula,Thank you for choosing to stay at Crowne Plaza Istanbul Florya and for taking the time to share your comments regarding your recent stay at our hotel.We are indeed delighted to learn that you have fully enjoyed the time spent with us. Your complimenting evaluation is surely a great motivation and encourage us to strive for providing even better service every day. We are looking forward to welcome you back at Crowne Plaza Istanbul Florya.Best regards,

8/10 Udmærket

Jumana

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
the location the view from my room
Overnattede 1 nat i februar 2024
Svar fra Guest Experience Director - Begum Girgin den 22. mar. 2024
Dear Jumana,We would like to thank you for taking the time to share your experience at Crowne Plaza Istanbul Florya. We are also happy to understand that you have enjoyed our hotel. We are delighted to learn that we managed to reach your expectations; which is our major goal and you were pleased with our ideal location next to the worlds biggest thematic aquarium İstanbul Akvaryum and the shopping mall Aqua Florya offering easy access to the restaurants and recreational areas around. Special thanks for mentioning our comfortable, spacious rooms with unique sea view.It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind Regards,Begüm GirginGuest Experience Director

10/10 Fremragende

Feras

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly great view
Overnattede 3 nætter i marts 2024
Svar fra Guest Experience Director - Begum Girgin den 5. mar. 2024
Dear Feras,We would like to thank you for taking the time to share your experience at Crowne Plaza Istanbul Florya. We are also happy to understand that you have enjoyed our hotel. We are delighted to learn that we managed to reach your expectations; which is our major goal and you were pleased with our unique sea view and friendly staff.It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind Regards,Begüm GirginGuest Experience Director

10/10 Fremragende

Christophe

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Très professionnel
Overnattede 2 nætter i februar 2024
Svar fra Guest Experience Director - Begum Girgin den 3. mar. 2024
Dear Christophe,Thank you for staying with us. We truly appreciate you for taking your time to write this fantastic review. Your honest feedback is of great value for us as well as your personal recommendations. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind Regards,Begum GirginGuest Experience Director

10/10 Fremragende

Kenia

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
I loved everything about this hotel. I highly recommend
Overnattede 10 nætter i februar 2024
Svar fra Guest Experience Director - Begum Girgin den 29. feb. 2024
Dear Kenia,Thank you for staying with us. We truly appreciate you for taking your time to write this fantastic review. Your honest feedback is of great value for us as well as your personal recommendations. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind RegardsBegum GirginGuest Experience Director

4/10 Dårligt

Ömer

Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Guest Experience Director - Begum Girgin den 27. feb. 2024
Değerli Misafirimiz Ömer Bey,Crowne Plaza İstanbul Florya'yı tercih ettiğiniz çok teşekkür ederiz. Mükemmeli yakalamak adına sizden gelen yorumlar, bizler için her zaman çok kıymetli,siz değerli misafirlerimizin görüşleriyle çok daha iyi olacağımızdan hiç şüphemiz yok. Beklentilerinizi karşılayamamış olmak ve sizlere personel ve hizmetler açısından olması gerektiği gibi mükemmel bir Crowne Plaza deneyimi yaşatamamış olduğumuzu duymak bizi son derece üzdü.Yorumunuz yöneticilerimizle paylaşıldı,titizlikle gerekli aksiyonların alınacağından emin olabilirsiniz. Her zaman daha iyisini hedeflediğimiz misafir memnuniyeti odaklı hizmet anlayışımızla Crowne Plaza İstanbul Florya'da sizleri tekrar ağırlamak isteriz. Saygılarımızla,Begüm GirginGuest Experience Director

8/10 Udmærket

Emircan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Veysi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

10/10 Fremragende

Hidayet

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Franco

Forretningsrejsende
Synes godt om: Rengøring, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Guest Experience Director - Begum Girgin den 26. feb. 2024
Dear Franco,Thank you for taking a moment to share your feedback, I am pleased to hear you like our hotel and that you enjoyed your recent stay with us at Crowne Plaza Istanbul Florya. I hope that you will choose our hotel again next time you stay in the area and we will look forward to welcoming you backKind Regards,Begüm GirginGuest Experience Director

8/10 Udmærket

Firas

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Every thing was perfect , but they have a routine that they send the staff to do something called control , they open the door on you without asking , what she say ,,, she said she want to check how many persons in the room , i got mad from her and i mad a complain on the reception .... thats really unacceptable
Overnattede 1 nat i februar 2024
Svar fra Guest Experience Director - Begum Girgin den 26. feb. 2024
Dear Firas,Thank you for taking a moment to share your feedback, I am pleased to hear you like our hotel and that you enjoyed your recent stay with us at Crowne Plaza Istanbul Florya. Concerning your remark, we have already shared your comment with the related department and taken the necessary notes. Once more thank you for being our guest and helping to us for our improvement. Looking forward to welcoming you back soon to your "home" in Istanbul I remain. Sincerely yours, Begüm GirginGuest Experience Director

10/10 Fremragende

Ramazan

Overnattede 2 nætter i februar 2024

10/10 Fremragende

Abdullah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Guest Experience Director - Begum Girgin den 17. feb. 2024
Dear Abdullah,Thank you for choosing to stay with us at Crowne Plaza Istanbul Florya and for sharing your kind comments regarding your recent visitWe are indeed delighted to learn that you have enjoyed the time spent with us. Your complimenting evaluation is surely a great motivation and encourage us to strive for providing even better service every day. We are always looking forward to welcome you again at Crowne Plaza İstanbul Florya. Kind Regards,Begüm GirginGuest Experience Director

10/10 Fremragende

Abed

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Guest Experience Director - Begum Girgin den 16. feb. 2024
Dear Abed,Many thanks for choosing to stay at Crowne Plaza İstanbul Florya as well as sharing your review with us. Guest happiness is very important for us and with this point of view, we try to supply the best service to our esteemed guests. Once again thank you for being our guest and definitely we are looking forward to welcoming you to our hotel again soon. Sincerely yoursBegüm GirginGuest Experience Director

10/10 Fremragende

Serhat

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Yorumum
Harika lokasyon — iyi restoranlara, alışveriş merkezine, akvaryuma çok yakın. Harika manzara — denize sıfır. Kolay ulaşım — yeterince taksi bulmak mümkün; üstelik Marmaray’a çok yakın. Yeterince park yeri — üç katlı otoparkı ve valesi var. Harika kahvaltı— aradığınız her şey mevcut. Yardımcı personel — yardım etmekten memnuniyet duyuyorlar. Mutlu müşteriler — iyi hizmetin kaçınılmaz sonucu…
Overnattede 3 nætter i februar 2024

8/10 Udmærket

Verificeret rejsende

Overnattede 1 nat i februar 2024
Svar fra Guest Experience Director - Begum Girgin den 10. feb. 2024
Dear Valued Guest,Many thanks for choosing to stay at Crowne Plaza İstanbul Florya as well as sharing your review with us. Guest happiness is very important for us and with this point of view, we try to supply the best service to our esteemed guests. Once again thank you for being our guest and definitely we are looking forward to welcoming you to our hotel again soon. Sincerely yoursBegüm GirginGuest Experience Director

8/10 Udmærket

Alexandre

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Just do not touch the mini-bar, it is crazy. One can of Coke is $10, a 200 gram bottle of crappy wine $20. But you will know it after seeing the final bill
Overnattede 4 nætter i januar 2024
Svar fra Guest Experience Director - Begum Girgin den 8. feb. 2024
Dear Alexandre,Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - FLORYA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Concerning your remark, we have already shared your comment with the related department and taken the necessary notes.We hope that you will give us the opportunity to serve you again in the future.Kind Regards,Begüm GirginGuest Experience Director

10/10 Fremragende

Hüseyin Can

Overnattede 2 nætter i februar 2024
Svar fra Guest Experience Director - Begum Girgin den 6. feb. 2024
Değerli Misafirimiz Hüseyin Can, Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla,Begüm GirginGuest Experience Director

10/10 Fremragende

Agadovran

Overnattede 1 nat i februar 2024
Svar fra Guest Experience Director - Begum Girgin den 6. feb. 2024
Dear Agodavran,Thank you for staying with us. We truly appreciate you for taking your time to write this fantastic review. Your honest feedback is of great value for us as well as your personal recommendations. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind RegardsBegum GirginGuest Experience Director

10/10 Fremragende

Akif

Overnattede 2 nætter i januar 2024
Svar fra Guest Experience Director - Begum Girgin den 1. feb. 2024
Değerli Misafirimiz Akif Bey,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla,Begüm GirginGuest Experience Director

10/10 Fremragende

Nga Yin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really peaceful, nice views…. High recommend Staff nice
Overnattede 4 nætter i januar 2024
Svar fra Guest Experience Director - Begum Girgin den 30. jan. 2024
Dear Nga Yin,Warm greetings from İstanbul and I would like to take this opportunity to thank you for choosing Crowne Plaza İstanbul Florya during your recent visit to our great city. Comments of our esteemed guests are examined in detail since their happiness and comfort are our priorities. Our management ensures that each service given is being in accordance with our procedures and guidelines. Management team strictly controls each step applied by the staff members and regular trainings are given. We are happy to learn that you liked our unique view and helpful team member. Once again thank you for being our guest and we are looking forward to having a pleasure of welcoming you to our hotel again soon. SincerelyBegüm GirginGuest Experience Director

10/10 Fremragende

Sara, Carlstadt

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Gorkmen at the reception desk was extra helpful. He made the check out process smooth and easy. Explained everything in full and was very pleasant
Overnattede 3 nætter i januar 2024
Svar fra Guest Experience Director - Begum Girgin den 27. jan. 2024
Dear Sara,Warm greetings from Crowne Plaza İstanbul Florya. Thank you for choosing to stay in our hotel as well as sharing your precious review with us. Guest satisfaction is our major priority and we ensure that we strictly respect our standards aiming a great stay. Please let me kindly share with you that team members of our hotel try to supply the best service and show their sincere hospitality. Once again, thank you for being our guest and looking forward to welcoming you to our hotel when your travel plans bring you back to İstanbul. Sincerely yours,Begüm GirginGuest Experience Director

8/10 Udmærket

Jonathan

Overnattede 1 nat i januar 2024
Svar fra Guest Experience Director - Begum Girgin den 11. feb. 2024
Dear Jonathan,Many thanks for choosing to stay at Crowne Plaza İstanbul Florya as well as sharing your review with us. Guest happiness is very important for us and with this point of view, we try to supply the best service to our esteemed guests. Once again thank you for being our guest and definitely we are looking forward to welcoming you to our hotel again soon. Sincerely yoursBegüm GirginGuest Experience Director

10/10 Fremragende

Tuncay

Overnattede 1 nat i januar 2024
Svar fra Guest Experience Director - Begum Girgin den 22. jan. 2024
Değerli Misafirimiz Tuncay Bey,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla,Begüm GirginGuest Experience Director

8/10 Udmærket

Okan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Uns hat die Unterkunft sehr gefallen, einziger Nachteil: Wir haben die Mini Bar während des Aufenthaltes nicht benutzt, beim auschecken, waren zwei offene Redbull Rechnungen vorhanden, wobei es sich herausgestellt hatte (aufgrund ähnlicher Fälle) dass der Putzmann der täglich die Zimmer putzt, sich an der Mini Bar bedient hatte. Gäste sollten unbedingt darauf achten, falls Getränke oder Essen aus der Mini Bar fehlen, dieser der Rezeption mitzuteilen, um Unannehmlichkeiten zu vermeiden. Alles andere war Top!
Overnattede 9 nætter i januar 2024
Svar fra Guest Experience Director - Begum Girgin den 18. jan. 2024
Dear Murat,Thank you very much for your nice comments. We are glad that we were able to provide quality service and fulfill your every desire during your stay with us.We are looking forward welcoming you back at Crowne Plaza Florya, Istanbul.Yours Sincerely,Begüm GirginGuest Relations Manager

10/10 Fremragende

Murat

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Guest Experience Director - Begum Girgin den 18. jan. 2024
Değerli Misafirimiz Murat Bey,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım.Saygılarımla,Begüm GirginMisafir İlişkileri Müdürü

10/10 Fremragende

Edward

Overnattede 2 nætter i januar 2024
Svar fra Guest Experience Director - Begum Girgin den 16. jan. 2024
Dear Edward,Thank you very much for your nice comments. We are glad that we were able to provide quality service and fulfill your every desire during your stay with us. We are looking forward welcoming you back at Crowne Plaza Florya, Istanbul. Yours Sincerely, Begüm GirginGuest Experience Director

10/10 Fremragende

Baris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Guest Experience Director - Begum Girgin den 13. jan. 2024
Değerli Misafirimiz Barış,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla, Begüm GirginGuest Experience Director

10/10 Fremragende

Safiye

Overnattede 1 nat i december 2023
Svar fra Begüm Girgin - Misafir İlişkileri Müdürü den 10. jan. 2024
Değerli Misafirimiz Safiye Hanım,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım.Saygılarımla,Crowne Plaza İstanbul Florya

10/10 Fremragende

ceyhun

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i december 2023
Svar fra Begüm Girgin - Misafir İlişkileri Müdürü den 10. jan. 2024
Değerli Misafirimiz Ceyhun Bey,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım.Saygılarımla,Crowne Plaza İstanbul Florya

10/10 Fremragende

Ramadan, Inver Grove Hights

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, convenient, comfortable and classy.
Overnattede 5 nætter i december 2023
Svar fra Guest Experience Director - Begum Girgin den 28. dec. 2023
Dear Ramadan,Thank you for choosing to stay at Crowne Plaza Istanbul Florya and for taking the time to share your comments regarding your recent stay at our hotel.We are indeed delighted to learn that you have fully enjoyed the time spent with us. Your complimenting evaluation is surely a great motivation and encourage us to strive for providing even better service every day. We are looking forward to welcome you back at Crowne Plaza Istanbul Florya.Best regards,Begüm GirginGuest Experience Director

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Otopark yönlendirme tabelaları biraz yetersiz kalmış. Bunun dışında herşey premium seviyede.
Overnattede 1 nat i december 2023
Svar fra Guest Experience Director - Begum Girgin den 28. dec. 2023
Değerli Misafirimiz,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla,Begüm GirginGuest Experience Director

10/10 Fremragende

Yildiz

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2023
Svar fra Guest Experience Director - Begum Girgin den 25. dec. 2023
Değerli Misafirimiz Yıldız,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım.Saygılarımla,Begüm GirginMisafir İlişkileri Müdürü

10/10 Fremragende

Fatih

Overnattede 1 nat i december 2023
Svar fra Guest Experience Director - Begum Girgin den 21. dec. 2023
Değerli Misafirimiz Fatih Bey,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla,Begüm GirginMisafir Deneyimi Direktörü

10/10 Fremragende

GIUSEPPE

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Top
Hotel meraviglioso alle porte della citta'. Camere belle e pulitissime. Tutto eccellente.
Overnattede 3 nætter i december 2023
Svar fra Guest Experience Director - Begum Girgin den 19. dec. 2023
Dear Gıuseppe,Thank you for choosing to stay at Crowne Plaza Istanbul Florya and for taking the time to share your comments regarding your recent stay at our hotel.We are indeed delighted to learn that you have fully enjoyed the time spent with us. Your complimenting evaluation is surely a great motivation and encourage us to strive for providing even better service every day. We are looking forward to welcome you back at Crowne Plaza Istanbul Florya.Best regards,Begüm GirginGuest Experience Director