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Anmeldelser af Wingate by Wyndham Indianapolis Airport Plainfield

2.5 out of 5
Wingate by Wyndham Indianapolis Airport Plainfield
6300 Gateway Dr, Interstate 70, Exit 66 (state Route 267), Plainfield, IN

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 246 af i alt 540 anmeldelser" "
Bedømmelse på 8 − Udmærket. 153 af i alt 540 anmeldelser" "
Bedømmelse på 6 − Okay. 65 af i alt 540 anmeldelser" "
Bedømmelse på 4 − Dårligt. 39 af i alt 540 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 37 af i alt 540 anmeldelser" "

8,0/10

Rengøring

8,6/10

Service og personale

8,0/10

Faciliteter

7,8/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Judy, Lebanon

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff, very easy check-in
Overnattede 1 nat i april 2024
Svar fra General Manager den 28. apr. 2024
Thank you for taking the time to write this review. I am happy to hear that you had a positive experience staying with us. We take pride in our customer service and hope you will stay with us again.

8/10 Udmærket

Karen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Employee was very friendly and helpful. Was quiet
Overnattede 1 nat i april 2024
Svar fra General Manager den 28. apr. 2024
Thank you for taking the time to write this review. I am happy to hear that you had a positive experience staying with us. We take pride in our customer service and hope you will stay with us again.

10/10 Fremragende

Malav

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A bit isolated but still not too far from the dining options.
Overnattede 1 nat i april 2024
Svar fra General Manager den 26. apr. 2024
Thank you for staying with us. We appreciate you taking the time to leave us a great review!

2/10 Forfærdeligt

Ashley

Overnattede 1 nat i februar 2024

10/10 Fremragende

ivan

Rejste med partner
Synes godt om: Faciliteter
Chingon
Overnattede 1 nat i april 2024
Svar fra General Manager den 21. apr. 2024
Thank you for taking the time to write this review. I am happy to hear that you had a positive experience staying with us. We take pride in our customer service and hope you will stay with us again.

2/10 Forfærdeligt

Shania

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra General Manager den 25. apr. 2024
Thank you Mr. Rich for again leaving us a bad review. Police were called and you were trespassed from the property. I am unsure how you are still able to leave reviews after this happened.

10/10 Fremragende

Carl

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to airport.
Overnattede 1 nat i april 2024
Svar fra General Manager den 21. apr. 2024
Thank you for taking the time to write this review. I am happy to hear that you had a positive experience staying with us. We take pride in our customer service and hope you will stay with us again.

10/10 Fremragende

Vivian

Rejste med familie
Great location, quiet. Effortless to restaurants and shopping.
Overnattede 1 nat i april 2024
Svar fra General Manager den 21. apr. 2024
Thank you for taking the time to write this review. I am happy to hear that you had a positive experience staying with us. We take pride in our customer service and hope you will stay with us again.

6/10 Okay

Brad

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It would of been great except our room faced the highway and was very very noisy all night. Check in lady was excellent!
Overnattede 1 nat i april 2024
Svar fra General Manager den 21. apr. 2024
Thank you for taking the time to write this review. I am sorry to hear that you had a negative experience staying with us. We take pride in our customer service and hope you will consider giving us another chance and stay with us again.

10/10 Fremragende

Anne

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The mattress was superb. Best nights sleep! It was quiet and clean. Did not go down for continental breakfast, my choice. The front desk was helpful at check in. I have no complaints.
Overnattede 1 nat i april 2024
Svar fra General Manager den 21. apr. 2024
We can't thank you enough for staying with us at Wingate by Wyndham Plainfield location, as well as for your wonderful review. Our team works very hard to make sure every guest has the best time possible, so it's always nice to hear how much our guests enjoy our efforts. We look forward to having you stay with us again when you return to the area.

2/10 Forfærdeligt

Jerome

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Dirty. Ants all over in our first room
Overnattede 1 nat i april 2024
Svar fra General Manager den 8. apr. 2024
Your comments regarding your recent visit are much appreciated, and it's unfortunate to hear that our accommodations failed to meet your expectations. We'll be sure to have our team members look into your comments further and make changes, We wish you well in your travels.

8/10 Udmærket

Sakinah, City of Orange

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place
Overnattede 1 nat i april 2024
Svar fra General Manager den 6. apr. 2024
Thank you for staying with us. We are happy you enjoyed your stay and look forward to having you stay with us again in the future.

10/10 Fremragende

nancy

Overnattede 1 nat i april 2024
Svar fra General Manager den 25. apr. 2024
Thank you for taking the time to write this review. I am happy to hear that you had a positive experience staying with us. We take pride in our customer service and hope you will stay with us again.

10/10 Fremragende

Joseph

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Always wonderful every time I stay.
Overnattede 1 nat i marts 2024
Svar fra General Manager den 5. apr. 2024
We can't thank you enough for staying with us at Wingate by Wyndham Plainfield location, as well as for your wonderful review. Our team works very hard to make sure every guest has the best time possible, so it's always nice to hear how much our guests enjoy our efforts. We look forward to having you stay with us again when you return to the area.

10/10 Fremragende

Mary

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fast check in and very clean 😎
Overnattede 1 nat i marts 2024
Svar fra General Manager den 31. mar. 2024
Thank you for taking the time to write this review. I am happy to hear that you had a positive experience staying with us. We take pride in our customer service and hope you will stay with us again.

8/10 Udmærket

Mariellen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Traveling through, worked out well.
Overnattede 1 nat i marts 2024
Svar fra General Manager den 30. mar. 2024
Thank you for taking the time to write this review. I am happy to hear that you had a positive experience staying with us. We take pride in our customer service and hope you will stay with us again.

8/10 Udmærket

Peggy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had an issue with our room that was resolved by the hotel.
Overnattede 3 nætter i marts 2024
Svar fra General Manager den 23. mar. 2024
All comments are welcome, and we value your input. We strive to provide our guests with clean and fresh accommodations on all occasions, and we are sorry to hear about your concerns. We will review these matters with our housekeeping team as we work to uphold our standards. Thank you, and we wish you happier travels ahead.

6/10 Okay

Samantha

It was clean. Staff was nice.
Overnattede 1 nat i marts 2024
Svar fra General Manager den 21. mar. 2024
Thank you for taking the time to write this review. I am happy to hear that you had a positive experience staying with us. We take pride in our customer service and hope you will stay with us again.

8/10 Udmærket

Sam

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Our bathroom was pretty dirty. There was mold in the shower, on the shower head, and a huge stain on the floor of the tub. Otherwise, the room was nice, the breakfast was decent, and it wasn’t too far from where we needed to go
Overnattede 3 nætter i marts 2024
Svar fra General Manager den 21. mar. 2024
Thank you, Sam for leaving us a review. I will meet with our housekeeping staff to look into the issues you experienced with your room.

8/10 Udmærket

LAVINIA

Overnattede 1 nat i marts 2024
Svar fra General Manager den 29. mar. 2024
Thank you for taking the time to write this review. I am happy to hear that you had a positive experience staying with us. We take pride in our customer service and hope you will stay with us again.

10/10 Fremragende

Fremicka

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overall my stay was nice. Other than needing extra towels the front dest person told me i would have to bring my old ones down myself to get new ones. Never stayed anywhere that asked me to do that. She did mention that she was short staff, which was a inconvenience for me because i stayed on the 3rd floor.
Overnattede 1 nat i marts 2024
Svar fra General Manager den 13. mar. 2024
Thank you for staying with us. I do understand the frustration about the towels. After housekeeping leaves for the day, our policy is to have the guest come down to the front desk for clean towels as we are a select service hotel and do not have night time housekeeping.

10/10 Fremragende

Aqueelah

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very professional and nice clean rooms
Overnattede 2 nætter i februar 2024
Svar fra General Manager den 13. mar. 2024
Thank you for staying with us and taking the time to leave us such a great review. We hope to have you stay with us again.

10/10 Fremragende

Siara

Synes godt om: Rengøring
Overnattede 2 nætter i januar 2024
Svar fra General Manager den 27. feb. 2024
Thank you for taking the time to write this review. I am happy to hear that you had a positive experience staying with us. We take pride in our customer service and hope you will stay with us again.

10/10 Fremragende

Brenda

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The front desk help Wendy, was super helpful. The mattress, pillows and sheets were excellent !!! The tubs need a little attention but a great stay!!
Overnattede 1 nat i februar 2024
Svar fra General Manager den 27. feb. 2024
We can't thank you enough for staying with us at Wingate by Wyndham Plainfield location, as well as for your wonderful review. Our team works very hard to make sure every guest has the best time possible, so it's always nice to hear how much our guests enjoy our efforts. We look forward to having you stay with us again when you return to the area.

8/10 Udmærket

Reginald

Overnattede 1 nat i februar 2024
Svar fra General Manager den 21. mar. 2024
Thank you for taking the time to write this review. I am happy to hear that you had a positive experience staying with us. We take pride in our customer service and hope you will stay with us again.

10/10 Fremragende

Kristina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra General Manager den 27. feb. 2024
Thank you for taking the time to write this review. I am happy to hear that you had a positive experience staying with us. We take pride in our customer service and hope you will stay with us again.

8/10 Udmærket

Eugene

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i februar 2024
Svar fra General Manager den 18. feb. 2024
Thank you for taking the time to write this review. I am happy to hear that you had a positive experience staying with us. We take pride in our customer service and hope you will stay with us again.

8/10 Udmærket

Jodie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overall good stay
Overnattede 2 nætter i februar 2024
Svar fra General Manager den 12. feb. 2024
Thank you for taking the time to write this review. I am happy to hear that you had a positive experience staying with us. We take pride in our customer service and hope you will stay with us again.

4/10 Dårligt

Mary

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
There was nothing we liked about this property. The staff was not welcoming or friendly. The hotel was old. Even the towels had an odd smell. Toilet seat was broken and not clean in the crevices by the screws.The shower curtain was ripped I had booked for 4 nights, but left next morning. No one even asked about our stay and then almost doubled our charge for the one night!!
Overnattede 4 nætter i februar 2024
Svar fra General Manager den 9. feb. 2024
Hello Mary, I am sorry that you were not happy with your stay. I have spoken with the staff and checked the room you were in, and did not see the broken toilet seat or ripped shower curtain. I do apologize that you experienced issues and felt you needed to check out early instead of addressing the staff with them. I hope that you give us another chance.

10/10 Fremragende

Brenda

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff was extremely helpful and nice. The room was very nice and the bed super comfortable. The only thing lacking was there were no hooks or towel racks in the bathroom.
Overnattede 1 nat i februar 2024
Svar fra General Manager den 8. feb. 2024
Thank you for taking the time to write this review. I am happy to hear that you had a positive experience staying with us. I will look into the room you stayed in as there should have been a hook on the back of the bathroom door. We take pride in our customer service and hope you will stay with us again.

10/10 Fremragende

Umair

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 1 nat i februar 2024
Svar fra General Manager den 7. feb. 2024
Thank you Umair for leaving us a five star review for your stay! We appreciate you staying with us.

10/10 Fremragende

Vivek

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had a great stay at this property. The location, overall cleanliness, room condition and the complimentary breakfast were all fine with nothing to complain about. However what impressed me in particular was the friendliness of the manager at the front desk. Not only did she allow me an early checkin - the room was available - but the few moments of friendly conversation really made my day. Customer service like this will win you a lot of loyal customers!
Overnattede 2 nætter i februar 2024
Svar fra General Manager den 5. feb. 2024
Thank you Vivek for the wonderful review! It was nice speaking with you at check-in and I am happy to hear that you had a great stay. Please keep us in mind next time you come this way to visit.

8/10 Udmærket

Paul

Overnattede 1 nat i februar 2024
Svar fra General Manager den 21. mar. 2024
Thank you for taking the time to write this review. I am happy to hear that you had a positive experience staying with us. We take pride in our customer service and hope you will stay with us again.

8/10 Udmærket

Zachary

Forretningsrejsende
Synes godt om: Service og personale, faciliteter
Overall a clean place to stay. The bathroom needs some attention. Shower head was absolutely disgusting. Mold around certain areas of the shower tub. Floor around toilet was nasty as well. But the room it self was otherwise well kept.
Overnattede 3 nætter i januar 2024
Svar fra General Manager den 1. feb. 2024
Your comments regarding your recent visit are much appreciated, and it's unfortunate to hear that our accommodations failed to meet your expectations. We'll be sure to have our team members look into your comments further and make changes, however, we hope you'll consider visiting us again later down the road.

2/10 Forfærdeligt

Craig

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
much better places nearby
The room assigned was noisy and the window was broken with no seal around it. We changed rooms to a quiter room. The morning desk clerk was the rudest clerk I have ever dealt with at a hotel. I would not stay there again, there are plenty of better choices on the same road.
Overnattede 1 nat i januar 2024
Svar fra General Manager den 1. feb. 2024
Thank you for leaving us a review. I would like to look into this matter more as I was out of the county at the time of your visit. Please email me directly. Thank you.

8/10 Udmærket

Mary E

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bed was comfortable. Room was clean.
Svar fra General Manager den 1. feb. 2024
Thank you for taking the time to write this review. I am happy to hear that you had a positive experience staying with us. We take pride in our customer service and hope you will stay with us again.

10/10 Fremragende

Lee Ann

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great inexpensive option for overnight stay to catch early flight. Clean, quiet, felt safe, nice front desk staff. Comfortable bed, great shower, good towels, microwave, small fridge, coffee maker all make things convenient and efficient. Will be back!
Overnattede 1 nat i januar 2024
Svar fra General Manager den 1. feb. 2024
We can't thank you enough for staying with us at Wingate by Wyndham Plainfield location, as well as for your wonderful review. Our team works very hard to make sure every guest has the best time possible, so it's always nice to hear how much our guests enjoy our efforts. We look forward to having you stay with us again when you return to the area.

2/10 Forfærdeligt

Sharon

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Not sure what was worse, the smell, the disrepair or the filth. The only saving grace for this property was the staff. Randy and Missy were great to deal with and the quality of the room should not reflect on them.
Overnattede 1 nat i januar 2024
Svar fra General Manager den 1. feb. 2024
All comments are welcome, and we value your input. We strive to provide our guests with clean and fresh accommodations on all occasions, and we are sorry to hear about your concerns. We will review these matters with our housekeeping team as we work to uphold our standards. Thank you, and we wish you happier travels ahead.

8/10 Udmærket

debra

Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Shuttle to the airport
Overnattede 1 nat i januar 2024
Svar fra General Manager den 1. feb. 2024
We can't thank you enough for staying with us at Wingate by Wyndham Plainfield location, as well as for your great review. Our team works very hard to make sure every guest has the best time possible, so it's always nice to hear how much our guests enjoy our efforts. We look forward to having you stay with us again when you return to the area.

6/10 Okay

Crystal

Rejste med familie, Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Our room was dirty. We found dirty socks in the coat closet and bottle caps. The pool was not operating, the sign said closed for cleaning and we were not aware of it It had snowed and freezing temps. The sidewalks were not cleared or salted. Not.impressed overall
Overnattede 2 nætter i januar 2024
Svar fra General Manager den 1. feb. 2024
All comments are welcome, and we value your input. We strive to provide our guests with clean and fresh accommodations on all occasions, and we are sorry to hear about your concerns. We will review these matters with our housekeeping team as we work to uphold our standards. Thank you, and we wish you happier travels ahead.

4/10 Dårligt

Michelle

Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Mold on bathroom ceiling and unclean rooms. Coffee grounds were left behind, loose strands of hair by microwave, bedsheets smelled like chemicals, mysterious stains on couches and walls, and overall smell of the whole building smelled awful. Internet didn't work last night and told staff and they dismissed it like it was no big deal. Breakfast was left to be desired but French toast on last day tasted like dirt. It did not deserve the high stars everyone was giving this property.
Overnattede 3 nætter i januar 2024
Svar fra General Manager den 21. jan. 2024
Your comments regarding your recent visit are much appreciated, and it's unfortunate to hear that our accommodations failed to meet your expectations. We'll be sure to have our team members look into your comments further and make changes, however, we hope you'll consider visiting us again later down the road.

8/10 Udmærket

Deborah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Need better information posted on airport shuttle. Hotel with identical name has 24 hr shuttle. This hotel shuttle starts 4am., a problem for early flights.
Overnattede 1 nat i januar 2024
Svar fra General Manager den 21. jan. 2024
Thank you Deborah for leaving us a review. Our shuttle hours are posted on all of our websites starting at 4am each day and ending at 11pm. We have had these hours since 2020.

10/10 Fremragende

Pamela

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Will stay again
Very nice. Very comfortable
Overnattede 4 nætter i januar 2024
Svar fra General Manager den 20. jan. 2024
What a pleasure to read your outstanding review of your recent experience at the Wingate by Wyndham Plainfield. We're so pleased to know our accommodations exceeded your expectations. Your compliments made our day and will be shared with our staff. It would be our pleasure to have you stay with us again in the future

10/10 Fremragende

Lee Ann

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect for staying overnight when you have to be at the airport by 04:00 am for an early flight. Room was immaculate, had everything you might need, nice hot shower, everything in tip top shape and working order. Great value for the price! Will definitely return.
Overnattede 1 nat i januar 2024
Svar fra General Manager den 20. jan. 2024
Thank you for taking the time to write this review. I am happy to hear that you had a positive experience staying with us. We take pride in our customer service and hope you will stay with us again.

2/10 Forfærdeligt

Cathy

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Thisc
Svar fra General Manager den 20. jan. 2024
Thank you Cathy for leaving your review. I would like to point out the issues you experienced including you filming the water draining from the sink after you unscrewed the drain. I do understand that you were upset about the leak, but unfortunately, you can not take the drain out and then film it to get a refund for your stay.

8/10 Udmærket

Julia

Overnattede 2 nætter i januar 2024
Svar fra General Manager den 20. jan. 2024
Thank you for taking the time to write this review. I am happy to hear that you had a positive experience staying with us. We take pride in our customer service and hope you will stay with us again.

10/10 Fremragende

Rebecca

Overnattede 1 nat i januar 2024
Svar fra General Manager den 20. jan. 2024
Thank you for taking the time to write this review. I am happy to hear that you had a positive experience staying with us. We take pride in our customer service and hope you will stay with us again.

10/10 Fremragende

David, Catlin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra General Manager den 20. jan. 2024
Thank you for taking the time to write this review. I am happy to hear that you had a positive experience staying with us. We take pride in our customer service and hope you will stay with us again.

4/10 Dårligt

jean claude

Overnattede 1 nat i januar 2024
Svar fra General Manager den 20. jan. 2024
Thank you for taking the time to write this review. Please reach out and let us know what we can do to make your stay better next time.

8/10 Udmærket

Patricia

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra General Manager den 20. jan. 2024
Thank you for taking the time to write this review. I am happy to hear that you had a positive experience staying with us. We take pride in our customer service and hope you will stay with us again.