Hoteller nær Independence Visitors Center

"Great breakfast! "

"Everything was amazing, The bar tender is the best great person.Hotel room was clean and cozy. Will ne back for sure. "

"My stay at Silver Heart was truly magical. The property is stunning and full of character, and everything was sparkling clean. I could not have felt any more welcomed and will absolutely stay there again if and when I'm in Kansas City area next time. "

"Amazing place to stay "

"We loved our stay here. This is the second time we have been. Always clean and a wonderful environment!"

"Room was clean "

"I didn't have time to go through the amenities. "

"Room was very clean and the bed was comfortable. Only downside was the exhaust fan couldn’t be shut off and it was extremely loud and rattled in the bathroom."

"Exelente servicio buena atención las habitaciones muy limpias"

"Beds weren’t very comfortable. "

"Wow! What a good stay! My kids loved the indoor outdoor pool. It was nice to have the bar and restaurant as well!"

"It was very noisy during my stay—it sounded like there was construction going on. The receptionist at check-in was quite inattentive and nearly charged me again by mistake."

"Drop this hotel from your recommended list of hotels, bad for your brand."

"Clean hotel, needs some upgrading though. I like the location"

"The room was ok. It had a slight smell but only when fan wasn’t on. The room was clean. The bed was comfy. My only ‘complaint’ would be that there was no clock, nor guide list/channel list for the TV. Will rent again, if needed. "

"Sketchy area, but clean and comfortable rooms at a great price. "

"Under renovation (which we were informed about the day of our check in). Upon check in, we were told we were lucky because we would be in one of the newly renovated rooms. Unfortunately, they are poorly done in every way. Nothing was functional, everything is cheap and done halfway (missing outlet covers, power strips hanging at the back of the bed, visible caulking), entire hotel smelled bad. Additionally, the desk was unattended most evenings with easy access to the building, the food permit...

"I was double charged for my stay. I still have not received a refund. It took a hour to check me in. The key creator didn’t work, so I had no key. The microwave didn’t work and I requested twice for a repair; no response. Toilet wasn’t clean upon arrival. Found someone else’s underwear near the bed. No towels in pool area…when requested the lady said there were no towels available."

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