Igalo – Iberostar i Igalo, Herceg Novi Kommune

"Et rigtigt flot hotel med en lækker pool og god udsigt. Dog beskriver hotellet mange servicer på deres hjemmeside som de ikke tilbyder, bl.a. gratis adgang til strand klub og en legeplads, som de aldrig har haft. De beskriver sig som et børnevenligt hotel. Børn er velkommen men det er ikke børnevenligt, der er intet plads til børn kan lege, og alle steder står der ingen leg. Det spiller ind når man rejser med børn, og bl.a. har valgt hotellet pga det de tiltyder jævnfør deres hjemmeside, men ikke har. Derudover var personalet ikke særligt serviceminde, bortset fra dem der arbejde i restauranten "

"We had a great stay! Amazing staff! Would love to come again."

"Set in spectacular surroundings. Nice spacious room (the twin bed delux). Safe in room. Complementary water, filled every day. Coffee/tea maker too. Very helpful valet parked our car. Friendly staff at front desk. Good beach café and good restaurant. House keeping was a little disorganised. The bed wasnt made into two singles upon arrival, but they fixed it at night upon request. We needed a few items from the complementary room list (eg. sewing kit) but they were apparently all out. During the summer, breakfast gets a little busy and poolside fills up. But you can find a quiet deck chair down by the water, which has lovely views and is great for swimming. "

"We enjoyed our stay. The view is fantastic. We're both running and it's not easy from here. There are no paths and the roads are very narrow and drivers drive fast and close. There have been quite a few problems during our stay, a really dirty sofa, a drawer that fell out, transparent curtains in the bedrooms, a lamp in the bathroom that didn't work, a dishwasher that broke, a very dirty swimming pool that got algae, but the staff have taken care of everything we have pointed out and got things resolved during our stay. All employees have been very nice and welcoming. But unfortunately we did not get the apartment we had ordered and paid for. The one we got instead was much smaller. Our 2 children slept in bunk beds in a 3.65m2 room without any storage or air conditioning. The entire apartment had a total indoor measurement of 23.15 m2 + balcony at max. 8 m2 Total area 32.5 m3, and the one we had paid for is listed as 45 m2. It was important for us, as 23.15 m2 is too small an area for us, when we are going to stay for 15 nights, 4 people. We informed the staff about it during our stay but they keep saying that all apartments were about the same size. And there was no option to move to another apartment, they were all booked and they thought that the one we got was the best solution for us Picture 2 shows the apartment we paid for with a red ring around it and got it with a yellow ring around it."