This property is new and I guess the owners are new to the BrokenBow cabin game. They have no stack washer dryer in a luxury lakeside cabin. I had no idea. That’s like checking to see if it has an HVAC. EVERY cabin of this caliber has a w/d. Generally the last thing u do when u leave a cabin is start a load of towels in the laundry. So after a couple of dips in the hot tub and one shower, one is already almost out of towels, by the end of the first night. There is not even single towel rack in the bathroom. The shower rod fell on my head when I was forced to use it as a towel rack. There no sign telling you what to do with the dirty towels . No shower curtain on the bathtub. The fridge was not cold. And upon returning from some shopping I discovered that someone ELSE had been in the hot tub while I was gone, and left a KT tape in the hot tub. Which once the cover is off, shoots quickly down to 97 degrees. So I contact the property manager by phone. It goes to voice mail and it takes hours to get a response. So then I email. I was so ill at this point as I’d rented the cabin for breast cancer recovery, my hubs had to drive up from Texas to bring me towels, fix the shower rod and confirm that the hot tub was in fact acting squirrelly. The response from Norma Atwell was to tell me how to work a hot tub, that her cleaning crew hasn’t left the bandage so what did I need, did I want towels (literally left voice mail and also emailed for towels) amd was just frankly a bit dismissive. Treating me with ignorance from people who built a luxury cabin without a stack W/D? We won’t be back nor will we rent from Rustic ever again.