Hoteller nær Ice Palace

"Nice staff"

"Breakfast, amenities and The location was excellent, "

"Staff and facilities were great, location was very convenient as well."

"Loved the property, staff was excellent. Breakfast was great!"

"Checked in to stay what was supposed to be 3 nights. Front desk was very rude when asking about damage deposit, no compassion. Checked out after 2 nights as the 2nd morning I found mice droppings in the corner. Asked for a refund for the one night I was losing out on, the front desk called manager and they said yeah and call Expedia to phone them to process the refund for the one night. Did it asap as I left the property, expedia called and were advised manager can only do it, however he...

"Staff were polite and professional. Rooms were nice, although the furniture was a little run down which explains the lower price of a night there. Can’t complain, beds were comfortable and I didn’t notice any infestation problems. Underground parking was super convenient with the severe weather conditions that’s been occurring recently Would book here again."

"Accommodating"

"Clean and very spacious room"

"very good"

"The property and room were very clean but in my room the toilet was broken, the bilnd was broken and the remote needed new batteries. I recieved no new room or compensation for this experience."

"The hotel is across the street from the mall. It was a great location and the room was great. Breakfast wasn't much and it's a really small area so you need to be there early to get a seat."

"There was a large sticky spot on the floor of our room, but other than that, it was clean. We stayed for 5 nights but our room was only cleaned twice and I had to hunt down someone several times to replace the coffee in my room. Check-in/check-out was fairly quick and smooth. The location would be better for driving, but the busses weren't too far out of the way. Pool was small and didn't look great when we got there so we never used it unfortunately."