If you love the smell of the cat pee, that is the place for you. We arrived on a Monday afternoon, an hour before an actual check-in time, and checked with the property manager if it were ok to move in then. We called the lady who said that it was not possible to get into the house as the cleaning crew was still there. Which was ok, and understandable. We just waited by the house until it was time to check in - to our surprise, no one had ever exited the property to signify that anyone was actually there still cleaning. When we entered the house, we were punched in the face with a strong smell of cat pee. The good thing about it is that you eventually get nose-blind to it (probably at day 3). We carefully investigated where the source of the smell was coming from and turned out it was a leather couch. There was a whole bunch of fluffy pillows and one of them had a huge pee stain on it as well. There was also a post-it note left on the counter from the previous renters (does it mean they did not clean the counters, we thought?).
The pool had some sand and tiny rocks on the bottom of it, but the day was pretty windy, we ended up being charged extra cleaning fees for a dirty pool, 50 mph winds down here kick up a lot of sand and little rocks. To be fair, the property owner refunded us the original cleaning fee to make it right. But did that change the fact that he needs to reconsider employing his current cleaning crew that does not seem to care? One of our family members was due for surgery upon arrival back home, and they had to undergo mandatory Covid testing which came back positive.
The weather during our stay was chilly and we wanted to add on the heating fee to warm up the pool. It explicitly says that it would not get heated up to the hot tub temperature, but after waiting for a few hours after the confirmation that the heater has been on, we got desperate to feel any changes and contacted the owner again to let him know that the pool was still as cold as it could be. Turns out, there was some malfunction in the heater, and they had to order a new part to repair the heater. Talk about all those people complaining the pool was cold and their complaints were just being swept under the rug.
The house was gorgeous, but what is the cost of that when you cannot be sure about the cleanliness of your vacation home. That does not give you any peace of mind at all.