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Anmeldelser af Ibis Hull City Centre

2 out of 5
Ibis Hull City Centre
Osborne Street, Hull, England

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 390 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 421 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 115 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 42 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 33 af i alt 1001 anmeldelser" "

8,4/10

Rengøring

8,8/10

Service og personale

8,0/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Christian

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2020

8/10 Udmærket

Mik

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale
No Parking any where near the hotel
No Parking, the staff had really poor language skills, if you do not speak russian or the like. not something I would do again.
Overnattede 5 nætter i februar 2018

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Melanie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff day and night. We have stayed there a couple of times now and would definitely return.
Overnattede 1 nat i maj 2024

6/10 Okay

Kelly

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The room was clean (apart from a stained carpet), the bed was comfy and the staff lovely but the rooms, lighting and corridors are quite depressing and unwelcoming.
Overnattede 4 nætter i maj 2024

10/10 Fremragende

rajinder, Belvedere

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Professional staff very polite and helpful
Overnattede 3 nætter i april 2024

6/10 Okay

Stephen

Rejste med familie
Synes ikke om: Service og personale
Roadworks outside , no parking . Staff not very helpful.Foyer needed vacuuming . Very noisy .
Overnattede 1 nat i maj 2024

8/10 Udmærket

Paul

Overnattede 1 nat i april 2024

8/10 Udmærket

Ben

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
All in all for the price and needing a night away I’d say you can’t go wrong. Decent price. Decent rooms. Front of house staff very polite. Just lacked a decent food and drink offering but all in all. Good value.
Overnattede 1 nat i april 2024
Svar fra Phil Woods den 25. apr. 2024
Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind Regards Phil Woods, General Manager.

10/10 Fremragende

David

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
although its the run of the milll Hotel its clean friendly comfortable and close to the centre of hull.
Overnattede 2 nætter i april 2024
Svar fra Phil Woods den 25. apr. 2024
Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind Regards Phil Woods, General Manager.

2/10 Forfærdeligt

Sakhawat

Synes godt om: Service og personale
The service was good
Overnattede 2 nætter i april 2024

10/10 Fremragende

Danielle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was great
Overnattede 1 nat i april 2024
Svar fra Phil Woods den 25. apr. 2024
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind Regards Phil Woods, General Manager

10/10 Fremragende

Richard

Forretningsrejsende
Synes godt om: Faciliteter
Excellent check in (fast) and local parking nearby. Very comfortable nights sleep and good breakfast
Overnattede 1 nat i marts 2024
Svar fra Phil Woods den 25. apr. 2024
Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind Regards Phil Woods, General Manager

10/10 Fremragende

Sally

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Can't beat it for location on my trips to Hull. Also like the atmosphere.
Overnattede 2 nætter i marts 2024
Svar fra Phil Woods den 25. apr. 2024
Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind Regards Phil Woods, General Manager

2/10 Forfærdeligt

Jonathan

Overnattede 3 nætter i marts 2024

2/10 Forfærdeligt

Helen

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
This place needs updating. Dirty and falling to bits. Go to TRAVEL LODGE cheaper and more modern and cleaner. Will never stay there again. Staff were lovely and excellent service from them.
Overnattede 1 nat i marts 2024

4/10 Dårligt

Frances

Overnattede 1 nat i februar 2024

10/10 Fremragende

Natasha

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Absolutely ace, everything you would except.
To capitalise on the prompting words…. I would say ‘amazing’ rooms were exactly what you would expect from a go to chain of hotels… clean rooms, advertised amenities above par… polite and attentive staff… and the obvious hull charm lovely people and whitty banter you would only ever find in such a city.
Overnattede 1 nat i februar 2024
Svar fra Phil den 2. mar. 2024
Thank you for your kind comments and compliments - I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind Regards Phil Woods, General Manager

6/10 Okay

Ian

Lack of communication.
Breakfast on first day no problem. On second, we were told by staff we had not paid for the breakfast we were eating. Then the manageress confronted us in a loud voice so that other guests could hear, and said we had not paid for breakfast. Very embarrassing, What went wrong with the booking system please? Please send an answer to me.
Overnattede 3 nætter i februar 2024

10/10 Fremragende

george

Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Sandra

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Phil Woods den 6. feb. 2024
I am sorry that on this occasion you where disappointed with your stay. If you would like to provide us with further feedback then we can investigate these issues. Kind Regards Phil Woods, General Manager

10/10 Fremragende

Don Tilina Milan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Lovely staff in a dated building.
Service was friendly and excellent but this is a tired old hotel and not nearly worth the £70 a night that I paid.
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Derek

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

10/10 Fremragende

Deborah

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good sleep
Excellent services, nice clean it was quiet at night ,good breakfast, staff really nice can't do enough for you woild recommend to family and friends thank you
Overnattede 1 nat i januar 2024

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good for the price.
The room was tidy and clean though perhaps a little 'tired'. It was comfotable for an overnight stay and I would happily use this hotel again.
Overnattede 1 nat i januar 2024

8/10 Udmærket

Petur Thor

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2024

2/10 Forfærdeligt

Adrian

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
1. To start with, when you arrive, there is mo place to park so that you can drop off your bags. 2. There was no one at the counter. Took 5 minutes with a quick toilet break before I get served. 3 parking is public and it is 2 blocks away 4. Room is average. I am very sure that white collar crime prison looks better than the room. It’s dark and dingy, and I can feel the bacteria crawling underneath the feet 5. As I was assigned to ground floor, I open up to fence.(so no difference to prison) 6 as there is no parking right in front, a small wrong turn means I have to make a 20 minutes circle around the city just to get back to the entrance of the hotel. 7 I checked out after 30 minutes and when I spoke to Expedia, they told me that ibis told them That I have not check out according to their system, after 12 hours…. Wow I checked in for 15 minutes for me to decide to go look for a hotel. And I upgraded myself to Doubletree By Hilton just to buy myself some Love after seeing Ibis.
Overnattede 2 nætter i januar 2024
Svar fra Phil den 11. jan. 2024
I am sorry to hear that you was disappointed with your experience at Ibis Hull. Unfortunately we do not have parking at the hotel which is stated on Expedia and we recommend a local carpark. Due to the current roadworks in the city centre which are beyond our control the parking can be difficult to find if the turning is missed. When walking to/from the hotel to/from the carpark it is less than a 1 minute walk.All of our rooms overlook either the road or the yard area at the back of the hotel. The fence you are describing separates the garden area from the public footbath and was put in place to stop members of the public seeing into the bedrooms. The fence is at least 4 metres from the window. If you had preferred a room on a higher floor then you could have asked at reception. I am sorry that you did not give us the opportunity to rectify the issues you raised and I hope you enjoyed your time in Hull.Kind RegardsPhil WoodsGeneral Manager

10/10 Fremragende

Derek

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

8/10 Udmærket

Derek

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

8/10 Udmærket

Stephen

Rejste i en gruppe
Synes godt om: Service og personale
Overnattede 2 nætter i december 2023

10/10 Fremragende

Derek

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

2/10 Forfærdeligt

Nabaz

Overnattede 1 nat i december 2023

10/10 Fremragende

george

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

10/10 Fremragende

george

Overnattede 1 nat i december 2023

10/10 Fremragende

Kara

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

8/10 Udmærket

Michaela

Rejste med partner
Synes godt om: Rengøring, faciliteter
Easy to fine. Staff nice, perfect location, car park close by
Overnattede 1 nat i december 2023

6/10 Okay

Sebastian

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i november 2023

10/10 Fremragende

MUHAMMED ALI

Overnattede 3 nætter i november 2023

8/10 Udmærket

Matthew, Harrogate

Synes godt om: Rengøring
Central city location - convenient for city visit
Overnattede 1 nat i november 2023

8/10 Udmærket

Mandy

Forretningsrejsende
Synes godt om: Rengøring, service og personale
The staff were excellent and helpful, especially Lynda as I was visiting the hospital daily, just found the area scary as a single woman and so got taxis to and from the hospital each day/night
Overnattede 3 nætter i november 2023

10/10 Fremragende

Joanna

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely stay!
Overnattede 1 nat i november 2023

4/10 Dårligt

Verificeret rejsende

Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Smoking in Rooms?
Normally a decent stay in the lower floor rooms. Got a 3rd floor room which smelt of cigarettes. Our friends in another room discovered that the smoke alarm was covered up with tape!
Overnattede 1 nat i november 2023

6/10 Okay

Paul

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023

8/10 Udmærket

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great for a night on the town
Central location friendly staff basic clean rooms. A bin in the room would have been welcome
Overnattede 1 nat i november 2023

8/10 Udmærket

Esther

Synes godt om: Rengøring, service og personale, værelsets komfort
Ibis hull central stay
The room was a good size but smelt of cigatettes and Im a non smoker...needed some painting and the heater serviiced and fixed as it was cold in the evenings... You hear everyomes door closing so maybe some cushioning in tbe doors so you dont here them close shut The bed was just right and the shower was lovely and big...naybe thicker carpets so you dont hear the upstairs...but as fir a 2 star it was good....
Overnattede 3 nætter i oktober 2023

10/10 Fremragende

Derek

Overnattede 1 nat i oktober 2023

10/10 Fremragende

Michelle

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023

4/10 Dårligt

Phil

Synes godt om: Rengøring, service og personale
You get what you pay for
The room and service was nice. However, other people were noisy through the night with constant banging, slamming doors and shouting. By midnight, I wanted to go home. The breakfast was cold and coffee not that great either.
Overnattede 1 nat i oktober 2023
Svar fra Phil den 21. okt. 2023
Thank you for your comments, we can assure you that the issues raised will be looked into and dealt with accordingly. Kind Regards Phil Woods, General Manager