4/10 Dårligt
Mikkel
28. dec. 2025
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
During our stay, we experienced multiple problems that negatively impacted our experience:
Bathroom and sanitation issues:
The showers in both rooms (connecting ropms) did not function properly.
Housekeeping standards were consistently poor, particularly in the bathrooms, which did not meet acceptable hygiene expectations.
Maintenance and noise disturbances:
The balcony doors were clearly worn. Due to strong winds on the 21st floor, the doors moved and caused constant noise.
Additionally, the air-conditioning units were excessively loud, making it impossible to use them during the evening and night.
Swimming pool hygiene:
Our impression was that the pool was not clean and appeared to require proper chlorination or other disinfection measures.
Breakfast service:
While the breakfast buffet itself was good, there was a recurring lack of replenishment. Unfortunately, staff did not appear to monitor or manage this adequately.
Lunch service by the beach:
What was meant to be a highlight of our stay turned into an inconvenience, as the staff did not seem prepared or willing to provide proper service.
Sea access and safety:
High tide is a predictable condition, and therefore we believe appropriate safety measures should be in place. The absence of a safety rope or handline made it difficult and unsafe to enter the sea, especially due to the slippery stairs. It was disappointing that access to the ocean posed a risk of injury.
We have informed the hotel about these inputs and
Mikkel
Overnattede 8 nætter i december 2025