Hoteller i Houston

"We traveled for 12 hours and arrived at 10:30pm. We were greeted with "the suite you booked is no longer available". Anna at the front desk blamed "maintenance issues". We were given two separate rooms with one king bed each - we are a family of 5 including three teens. I don't know how this was expected to work, and I absolutely did not appreciate Anna arguing with me in the lobby on what the sleeping arrangements should be. Apparently a sleeper sofa will fit two people (according to Anna) -...

"Ok"

"Breakfast was on point! Hot tub did not have any bubbles even though I turned on the timer."

"I have never stayed at Candlewood Suites before. I highly recommend it! Staff was able to get me in for early check in. My suite was large and very comfortable. The room was immaculate. Kudos to Their staff!!"

"This was my second stay in month in a half. The room this time was not to clean. However; i brought bleach wipes abs Lysol with me. The hotel wasn't even half full"

"It was literally a bed along my drive. Served its purpose well."

"Stay all the time, great place for business travelers. Manager can be difficult for business travelers that company’s book their travel for them. I didn’t have the same CC for my stay, became a thing at check in. Never had a problem before. Makes me nervous to stay moving forward."

"The air didn’t work even after a guy came up and checked it. We called back to the front desk and they offered to switch rooms which was too inconvenient. Everything else was ok"

"Rooms need upkeep"

"I checked in and was provided a room. My wife is in a wheelchair. The room was not wheelchair accessible. They changed room to an "accessible room"(?) which the wheelchair brushed both the wall and bed footboard at the same time. The beds were hard as a 2" PC of foam on a piece of plywood. The lights from the "Mall" across the road shined in the window all night... I will never stay there again."

"Overall great experience. Great staff, clean rooms and nearby shopping"

"The jacuzzi room we stayed in was very nice and clean and relaxing. Would definitely stay again."

"Didn’t realize breakfast was not included. Toilet broke. Handy man came and fixed it. Good pillows. Great location. Needs updated. All in all not bad. Depending on where I am going in the Pittsburgh area I may or may not stay at that hotel again."

"Clean room, comfortable bed and the air conditioning unit cooled the room great. Very hot summer"