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Anmeldelser af Palace Inn Blue US 59 & Gessner

2.5 out of 5
Palace Inn Blue US 59 & Gessner
8200 SW FWY, Houston, TX

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 46 af i alt 71 anmeldelser" "
Bedømmelse på 8 − Udmærket. 17 af i alt 71 anmeldelser" "
Bedømmelse på 6 − Okay. 6 af i alt 71 anmeldelser" "
Bedømmelse på 4 − Dårligt. 0 af i alt 71 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 71 anmeldelser" "

9,6/10

Rengøring

9,4/10

Service og personale

8,8/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Noelle, Kingwood

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra CC - Guest Relations Manager den 17. maj 2024
Hi Noelle! Thank you for leaving us a 5-star rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

10/10 Fremragende

John

Overnattede 2 nætter i maj 2024
Svar fra CC - Guest Relations Manager den 15. maj 2024
Hi John! We are delighted and honored to have received such a high rating. It was a pleasure providing you with a great stay and we aim to continue providing excellent service to both you and our future guests.

8/10 Udmærket

Noelle, Kingwood

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Better than the hilton
Overnattede 1 nat i maj 2024
Svar fra CC - Guest Relations Manager den 9. maj 2024
Hi Noelle! We're honored by your compliment and delighted to hear that you found your experience with us superior to what you've encountered at other hotels. Providing exceptional service and accommodations is our top priority, and we're thrilled that we could exceed your expectations. Your satisfaction is important to us, and we appreciate your feedback. Should your travels bring you back to the area, we would be honored to welcome you back for another enjoyable stay. Thank you for choosing us, and we look forward to serving you again in the future.

10/10 Fremragende

Noelle, Kingwood

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I usually stay at the Hilton but the rooms and facilities are better at The Palace. Even though it’s not in an ideal neighborhood, I felt safe. The hotel is also right next door to several good restaurants, a planet fitness and Specs. And you can’t beat the price.
Overnattede 1 nat i april 2024
Svar fra CC - Guest Relations Manager den 4. maj 2024
We're delighted to hear that you enjoyed your stay and found our rooms and facilities to be superior to those at the Hilton. Ensuring our guests feel safe and comfortable is our top priority, and we're pleased that you felt secure during your time with us. Additionally, we're glad that our location near restaurants, a gym, and other amenities added convenience to your stay. Offering great value for our guests is important to us, and we're happy that you found our prices to be unbeatable. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.

2/10 Forfærdeligt

chiranjeevi

Rejste med familie, Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
too much noise and not happy
Overnattede 1 nat i april 2024
Svar fra CC - Guest Relations Manager den 19. apr. 2024
Dear chiranjeevi,Thank you for sharing your feedback. We apologize for the noise disturbances you experienced during your stay. Providing a peaceful and comfortable environment is essential, and it's clear we fell short in ensuring this for you.We take your concerns seriously and are looking into additional measures we can implement to better control noise levels, such as enhancing our room insulation or reviewing and enforcing quiet hours more strictly. Your comfort is important to us, and we appreciate your bringing this issue to our attention.We hope to have another opportunity to host you, offering a stay that meets both your expectations and our standards for a quiet and restful experience. Thank you again for your feedback.Sincerely,

10/10 Fremragende

BEATRIZ

Rejste med familie og småbørn
Synes godt om: Rengøring
Muy bueno
Overnattede 1 nat i april 2024
Svar fra CC - Guest Relations Manager den 11. apr. 2024
Hola BEATRIZ,¡Gracias por su comentario! Nos alegra saber que tuvo una experiencia positiva. Esperamos tener el placer de servirle de nuevo en el futuro.Atentamente,

10/10 Fremragende

JOSE ENRIQUE

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Better than expected!!!
Overnattede 2 nætter i marts 2024
Svar fra MP - Guest Relations Manager den 27. mar. 2024
Hello Jose, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Fremragende

Maylenis

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra MP - Guest Relations Manager den 24. mar. 2024
Hello Maylenis, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 Fremragende

Noelle, Kingwood

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I was a little tentative, because of the area, but the actual hotel is nicer than some of the Hilton that I’ve stayed at.
Overnattede 1 nat i marts 2024
Svar fra MP - Guest Relations Manager den 19. mar. 2024
Hello Noelle, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 Fremragende

Hoang

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This place is absolutely a hidden gem of Houston. The staff were friendly, and the room was in brand-new condition. I go to Houston a lot, so I have stayed at different hotels in the area. They used to have a unique “smell” which most of the time made me feel uncomfortable, but this Palace Inn wasn’t like that. Definitely will come back.
Overnattede 4 nætter i februar 2024
Svar fra MP - Guest Relations Manager den 19. mar. 2024
Hello Hoang, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 Fremragende

Sonya

Excellent accommodation. Staff was great. I would stay again. Nice experience
Overnattede 4 nætter i januar 2024
Svar fra MP - Guest Relations Manager den 19. mar. 2024
Hello Sonya, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 Fremragende

Jewel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stay
Always a great stay here...from the staff to the rooms, the experience is awesome...
Overnattede 1 nat i januar 2024
Svar fra MP - Guest Relations Manager den 19. mar. 2024
Hello Jewel, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

6/10 Okay

Delrick

Svar fra MP - Guest Relations Manager den 19. mar. 2024
Hello Delrick, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 Udmærket

Lyndon

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023

10/10 Fremragende

Jewel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place to stay!
From the time I stepped into the lobby, I was instantly greeted...the female hotel clerk was very nice and it was easy to check in...the room I had was a smokers room but didn't even smell of smoke at all...😊😊😊 The room was clean and bed was fully made up... bathroom was very clean as well ...the housekeeping staff did an excellent job...this was a nice place to stay...would definitely come back...
Overnattede 1 nat i november 2023

10/10 Fremragende

Kynadi

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a very nice room beautifully decorated and clean and with an amazing shower everyone who works there is so nice and there’s so many complimentary goodies and good room service 10/10 def recommend!
Overnattede 1 nat i november 2023

8/10 Udmærket

John

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I have to say that we had to check out early due to noise on the property, but everything else about the property is excellent. There was noise from the highway, noise from the parking lot, noise from the neighbors. However there was a wedding party that had booked most of the rooms and the staff notified us that there are normally rooms that are shielded from the highway noise that were booked at the time. If you are a heavy sleeper, this may not be an issue, but it was a problem for us. However, the rooms were immaculate, the refurbishing work was very well done, and the staff is friendly, attentive, professional. In fact, one of the better staffs I have had at any hotel. They listened and were as responsive as they could be, they were friendly and nice to talk to. They even assisted me getting a refund since I had to check out for reasons beyond my own control (I couldn't sleep...). I would give the staff 15 out of 10 if I could. Simply excellent. There is a variety of food within walking distance as well. And it is location next to 59, so you can get wherever you need as fast as Houston traffic will allow. The noise is the *only* reason I can't give more stars and honestly I wish I could.
Overnattede 8 nætter i oktober 2023
Svar fra MP - Guest Relations Manager den 4. nov. 2023
Hello John, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Fremragende

Dustin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I was really surprised how nice that place was for the price. Little diamond in the rough. Room was spotless with modern finishes. Brightly lit secure parking lot. You're not going to beat that place for price in that area
Overnattede 3 nætter i oktober 2023
Svar fra MP - Guest Relations Manager den 14. okt. 2023
Hello Dustin, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

6/10 Okay

Raymond

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023
Svar fra MP - Guest Relations Manager den 14. okt. 2023
Hello Raymond, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Fremragende

Peyton

Overnattede 1 nat i september 2023
Svar fra MP - Guest Relations Manager den 17. okt. 2023
Hello Peyton, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Fremragende

Paola

Overnattede 1 nat i september 2023
Svar fra MP - Guest Relations Manager den 27. sep. 2023
Hello Paola, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Quick overnight stay, arrived close to midnight, checkin with Cindy was fantastic, superior customer service. Felt safe, not noisy given by highway, and clean room.
Overnattede 1 nat i september 2023
Svar fra MP - Guest Relations Manager den 23. sep. 2023
Hello Valued Customer, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

8/10 Udmærket

Dana

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra MP - Guest Relations Manager den 20. sep. 2023
Hello Dana, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 Udmærket

Sade

Overnattede 1 nat i august 2023
Svar fra MP - Guest Relations Manager den 13. sep. 2023
Hello Sade, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 Fremragende

Yaquelin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fue una estancia corta pero muy grata excelente, pienso repetirla gracias
Overnattede 1 nat i august 2023
Svar fra MP - Guest Relations Manager den 14. aug. 2023
Hello Yaquelin, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

6/10 Okay

Jerica

Overnattede 1 nat i juli 2023
Svar fra MP - Guest Relations Manager den 2. aug. 2023
Hello Jerica, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Fremragende

Leandro

Overnattede 3 nætter i juli 2023
Svar fra MP - Guest Relations Manager den 16. jul. 2023
Hello Leandro, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

8/10 Udmærket

Kori

Overnattede 1 nat i juli 2023
Svar fra MP - Guest Relations Manager den 2. aug. 2023
Hello Kori, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 Fremragende

hussenitha

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Unlimited amount of channels including but not limited to HBO ! I was amazed by how spacious the bathrooms were, the toilet had its own door to separate it from the rest of the bathroom( might just be the double bed room feature ). Everything looked new. They even had toothbrushes with floss(it's the little things for me lol) Only only negative is me and my cousin came from Florida for a girl's trippp and we both had heavy suitcases and they didn't have an elevator. Thank God there was a gentleman who carried each of our suitcases one by one up those stairs!! Even then we were nervous for him and worried about when we had to bring those puppies back down when its time to leave smh. Please please install an elevator
Overnattede 1 nat i juni 2023
Svar fra MP - Guest Relations Manager den 24. jun. 2023
Hello Hussenitha, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 Fremragende

TIMOTHY

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff very freindly,place very clean and well kept up
Overnattede 1 nat i juni 2023
Svar fra MP - Guest Relations Manager den 24. jun. 2023
Hello Timothy, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 Fremragende

Christian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I like everything
Overnattede 1 nat i maj 2023
Svar fra MP - Guest Relations Manager den 27. maj 2023
Hello Christian, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

8/10 Udmærket

Jane E

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Right off feeder w/heavy traffic. Personnel were quite friendly, professional and helpful. Wasn’t too sure of area, but nice remodeled room. No coffee in room. No breakfast or brunch to speak of - coffee in office lobby w/some fruit and small pkgd muffins etc.
Overnattede 1 nat i marts 2023
Svar fra MP- Guest Relations Manager den 28. mar. 2023
Hello Jane, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 Fremragende

Gale

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
convenient location, friendly staff, clean comfortable room.
Overnattede 1 nat i marts 2023
Svar fra MP- Guest Relations Manager den 25. mar. 2023
Hello Gale, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Room Was clean. The receptionist that checked up us in 3/15/23 was very nice and pleasant. We booked a double queen bed suite for 6 and it fit all of us nicely and had a pull out couch. My biggest complaint is that we only had 2 towels in our room. We asked for them at night and were told we could not get any until morning time on 3/16. On 3/16 we asked for towels and were once again told we couldn't have any because they had to be washed. We didn't get any towels until that afternoon. And even when we asked them not to take our 2 towels (that came with the room originally) we had left our room and housekeeping came in and took the 2 towels we had hung up to dry, after we had already refused housekeeping, and they left us no towels and we went and asked for some once again and finally received them. Other than our towel issues our stay was pleasant.
Overnattede 1 nat i februar 2023
Svar fra Sincerely, MP - Guest Relations Manager den 18. mar. 2023
Hello Valued Customer, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

6/10 Okay

Monae

Overnattede 1 nat i marts 2023
Svar fra MP- Guest Relations Manager den 1. apr. 2023
Hello Monae, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

10/10 Fremragende

Alfredo

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good place
Svar fra Sincerely, MP- Guest Relations Manager den 10. dec. 2022
Hello Alfredo, Thank you for taking the time to post a review on your experience with you stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

2/10 Forfærdeligt

Karthikraja

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i november 2022
Svar fra Sincerely, MP - Guest Relations Manager den 28. nov. 2022
Hello Karthikraja, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Fremragende

Verificeret rejsende

Overnattede 1 nat i oktober 2022
Svar fra Sincerely, MP - Guest Relations Manager den 13. nov. 2022
Hello Matthew, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 Fremragende

Alfredo

Overnattede 1 nat i oktober 2022

10/10 Fremragende

Solomon

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It looks like a typical Inn from outside but the rooms are better than most big hotels out there. The room and environment was clean and housekeeping cleaned our room before we got back everyday. They also had coffee, beverages and snacks available all day. Other than the occasional traffic noise some nights, We had a wonderful stay.
Overnattede 3 nætter i april 2022
Svar fra MP - Guest Relations Manager den 30. apr. 2022
Hello Solomon, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

10/10 Fremragende

Biggy

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2021

10/10 Fremragende

Latanza

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Worth every penny! The property was very clean,loved the shower they had, big and comfortable bee loved my stay
Overnattede 1 nat i december 2021

10/10 Fremragende

Michelle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Satisfied
Very clean room
Overnattede 1 nat i december 2021

10/10 Fremragende

Zylie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very pretty hotel
The room was spacious and very clean and comfortable, I was marveling at the shower because it was the nicest shower I’ve ever seen. When I left for a bit, I came back to see my room taken care of nicely by room service. I would definitely stay here again, it was such a pretty hotel.
Overnattede 2 nætter i november 2021

10/10 Fremragende

Steve

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2021

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
requested non-smoking room----got a smoking one /some suggestions- need more than one small wastebasket- need something to put luggage on when opening, the floor is not so good also in the shower one needs a mat to prevent falling or slipping it was very slippering-could prevent a lawsuit.
Overnattede 1 nat i november 2021

10/10 Fremragende

Daniel

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i oktober 2021

10/10 Fremragende

saulina

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent place
This place was extremely clean, nice and new. Very comfortable and quiet. No safety issues. I enjoyed my stay and would recommend this place as a safe and nice place to stay. Will definitely stay here again. The breakfast was just juice and pastries, but it was ok, as long as the place was safe.
Overnattede 2 nætter i oktober 2021

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2021

8/10 Udmærket

Marcos

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Greag
For the price it was excellent, very clean and updated!
Overnattede 1 nat i juli 2021