Hoteller nær Horseshoe Lake

"Lake view was good"

"I booked this hotel for a getaway for my son and I specifically because it advertised as having an outdoor pool and the weather was beautiful. Upon arrival, I was incredibly disappointed to find out the pool was closed. To make matters worse, each person at the front desk had a different excuse (the pump was broken, they were waiting on an inspection, it was my fault for not asking if they had an outdoor pool and my favourite "its a seasonal pool and July isnt the season we open the pool"). I...

"First impression - dead plants and unkept flower beds in the front of the hotel and dirty windows. The hotel is rundown and had an odd musty smell which was layered with frebreeze. No exhaust fan in the bathroom, or sink plug. We had to request towels as there were none in the room upon arrival. Furniture and fixtures show signs of excessive wear and large visible stains in hallway carpet. Bathroom shower had visible cracks in the base. Green algae in the pool area on the tiles. Guest...

"This is not a well-maintained property. For example, the staircases were dirty, and the room smelled stale. If you need to sleep for a night, it should be fine, but for a longer stay, please choose something else. While we are not very picky with the food, the free breakfast had very little variety. We will not be choosing or recommending this hotel."

"A good place for stay overnight."

"Recently updated they did a fantastic job.I have stayed in the past and it's like Night and Day compared to the last time we stayed there 8 years ago. Well Done. Darsh was exceptional in helping with our stay."

"The breakfast area was so small, there was no place to sit"

"Staff needs to be more attentive to guest concerns. The hot and cold water in the pools were mixed up one morning. Some people were surprised stepping into a cold jacuzzi and a very warm pool."