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Anmeldelser af Sheraton Waikiki Beach Resort

4 out of 5
Sheraton Waikiki Beach Resort
2255 Kalakaua Ave, Honolulu, HI

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 1306 af i alt 1889 anmeldelser" "
Bedømmelse på 8 − Udmærket. 353 af i alt 1889 anmeldelser" "
Bedømmelse på 6 − Okay. 123 af i alt 1889 anmeldelser" "
Bedømmelse på 4 − Dårligt. 51 af i alt 1889 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 56 af i alt 1889 anmeldelser" "

9,2/10

Rengøring

9,2/10

Service og personale

9,0/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Paul, St.Augustine

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved everything!
Overnattede 4 nætter i marts 2024

8/10 Udmærket

YUJI

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
トロリー乗り場が近く、オプションツアーの集合にも便利なホテルです。 夜もホテルの周りは人通りも多く、治安も良く21時すぎまで心配なく歩けました。 設備は新しくはありませんが、リノベーションされており、何よりウォシュレットがあるのがよかったです。 チェックイン、チェックアウトはかなり待たされるので時間には余裕をもってスケジュールを立てた方がいいと思いました。 インフィニティープールの眺めは、とてもよかったです。しかし、欧米人の方が多く、おしゃべりが好きなのか英語でかなり話しかけられゆっくりする気分になれませんでした。 私たちの滞在記中は日本語を話せるスタックには会いませんでした。 総合的にとてもよかったホテルなのでまた利用したいと思います。
Overnattede 5 nætter i april 2024

10/10 Fremragende

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was my second time staying at this property, both times have been excellent. The costs associated to me are a value! The location and infinity pool are well worth it! You have excellent breakfast spots in island vintage and low key waffle & berry. The pool staff work hard to clear out chairs for new guests and the edge keeps the great drinks flowing! If your looking for a more adult trip give this place a shot
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Yuliya

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i april 2024
Svar fra Sheraton Waikiki Guest Experience Team den 26. maj 2024
Aloha Yuliya, Mahalo for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Sheraton Waikiki; we hope to see you again soon. Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 Fremragende

Tong

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location, close to the beach and we enjoying our stay here.
Overnattede 6 nætter i maj 2024
Svar fra Sheraton Waikiki Guest Experience Team den 24. maj 2024
Aloha Tong, Mahalo for choosing Sheraton Waikiki during your visit to Hawaii. We appreciate you sharing how much you enjoyed your time with us and our great location. Just three miles from the famed Diamond Head Crater steps from Waikiki Beach, shopping, and more, it is always a joy to provide our guests with the best our area has to offer. We hope to host you again any time your travels bring you this way. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

10/10 Fremragende

kenta

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
インフィニティプールが最高だった!
Overnattede 5 nætter i maj 2024

8/10 Udmærket

Chih-ya

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice pool. Family friendly. Room like new
Overnattede 4 nætter i maj 2024
Svar fra Sheraton Waikiki Guest Experience Team den 23. maj 2024
Aloha Guest, Mahalo for choosing Sheraton Waikiki. We are pleased you enjoyed our refreshing pool and excellent accommodations. It was our pleasure hosting you, and we look forward to our next opportunity to provide you with another exceptional stay.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 Fremragende

Viktor, Brush Prairie

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Love it
Overnattede 2 nætter i maj 2024

6/10 Okay

Laurie, Surrey

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Best part of this resort by far is the pool. Adults only infinity pool was very nice, however $125-$250 to reserve a close pool chair and $18 drinks. Ocean front expensive room was very small, no counter space, nothing welcoming us to celebrate our 10 year wedding anniversary, though staff made aware long in advance. Most resorts would have a card or bottle waiting in the room. A little acknowledgment would go a long way. $49 a day in resort fees. $200 for late check out. Be prepared to spend a lot of money here. Loved the adults only infinity pool but wouldn’t stay here again as did not feel valued as a guest.
Overnattede 4 nætter i maj 2024
Svar fra Guest Experience Team den 23. maj 2024
Aloha Laurie, Mahalo for choosing us to celebrate your anniversary and for taking the time to review your recent stay at our hotel. We are pleased you enjoyed our refreshing pool. However, we regret any disappointment you had with some of the extra costs associated with your visit. We understand your frustrations if these costs came as a surprise to you, and we hope you will accept our apologies. We have taken note of your feedback and we will convey this to our team. We truly value you as a guest and hope to have the opportunity to better your stay, should your travel plans bring you back to Waikiki again in the future.Mahalo,Mari K.Guest Experience Team

10/10 Fremragende

Nurveta

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This was our first time in Honolulu. I did quite a bit research before booking. We wanted to be on the beach, we wanted a decent and clean room, we didn’t want to be around children and be close to things. Sheraton Waikiki exceeded all of our expectations. I would stay here again and again. The infinity pool is for adults only so you can get away from the children. The hotel is newly renovated and super clean. The ocean front rooms have unbelievable views. The customer service is absolutely amazing. Close to anything you need. They truly beat vacation ever.
Overnattede 8 nætter i maj 2024

10/10 Fremragende

Jeffrey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Location
Overnattede 1 nat i maj 2024
Svar fra Sheraton Waikiki Guest Experience Team den 22. maj 2024
Aloha Jefferey, Mahalo for choosing Sheraton Waikiki during your visit to Hawaii. We appreciate you sharing how much you enjoyed your time with us and our great location. Just three miles from the famed Diamond Head Crater steps from Waikiki Beach, shopping, and more, it is always a joy to provide our guests with the best our area has to offer. We look forward to hosting you again any time your travels bring you this way.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 Fremragende

GWANGSU

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
오션뷰가 완벽합니다
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Lelia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The rain every day but that was nothing that could have been prevented by that. It was beautiful.
Overnattede 4 nætter i maj 2024
Svar fra Sheraton Waikiki Guest Experience Team den 23. maj 2024
Aloha Lelia, Mahalo for sharing about your stay at Sheraton Waikiki. We appreciate the generous remarks and are glad you enjoyed our hotel. We hope to see you again soon.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 Fremragende

Christine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Th
Overnattede 8 nætter i maj 2024
Svar fra Sheraton Waikiki Guest Experience Team den 22. maj 2024
Aloha Christine,Mahalo for choosing Sheraton Waikiki. We were pleased that we exceeded your expectations during your visit to our city. We appreciate you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

8/10 Udmærket

Thanh

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
LOCATION
Overnattede 4 nætter i maj 2024

10/10 Fremragende

ELISA, Sandy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 4 nætter i april 2024
Svar fra Sheraton Waikiki Guest Experience Team den 20. maj 2024
Aloha Elisa, We are delighted you enjoyed your stay at Sheraton Waikiki. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to Waikiki.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 Fremragende

Odaine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Always a great stay!

8/10 Udmærket

Cynthia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Sheraton Waikiki Guest Experience Team den 20. maj 2024
Aloha Cynthia, We are happy you had such a lovely stay at Sheraton Waikiki! Mahalo for sharing your rating with us, and we look forward to hosting you again soon for an even more wonderful experience.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

8/10 Udmærket

Kimberly

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cleanest room I have ever stayed in! All staff encountered were extremely friendly and helpful. Some shops to explore downstairs. Kiddie & family pool is separate from adults infinity pool. You don’t even hear kids from there! We went to enjoy the ocean and sun and were not disappointed with our ocean front room! Definitely recommend this hotel!
Overnattede 2 nætter i maj 2024
Svar fra Sheraton Waikiki Guest Experience Team den 20. maj 2024
Aloha Kimberly, Mahalo for choosing Sheraton Waikiki and for your kind feedback. We are pleased to know that your stay was perfect in every way possible and that you loved our refreshing accommodations with ocean views. We are also glad that you had a memorable time at the pool. We are delighted to know that our associates took great care of you. We appreciate the acknowledgment of their dedication, and we look forward to sharing your compliments with them. Mahalo again for recommending us to our future guests, and we hope you will make us your home whenever you are in the area.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 Fremragende

Timothy W

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Sheraton Waikiki Beach Resort is a wonderful Hotel right in the heart of Waikiki with really nice rooms, a great swimming pool, and very friendly staff.
Overnattede 7 nætter i maj 2024

6/10 Okay

Farah Deborah

Rejste med familie
Synes ikke om: Faciliteter
Super busy loud
Overnattede 7 nætter i maj 2024
Svar fra Guest Experience Team den 20. maj 2024
Aloha Ms. Deborah, Mahalo for choosing us for your recent stay in Honolulu. We are sorry to hear of the noise concerns during your visit and their impact on your overall comfort. However, we are pleased to know that despite this, you enjoyed your stay overall. Your feedback allows us to improve our guest experience, and we genuinely appreciate you sharing it with us. We hope you will reconsider another visit and allow us the opportunity to better your stay.Mahalo,Mari K.Guest Experience Team

8/10 Udmærket

Kristin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We love the place. We thought they could give us a better room given we stay there all the time… Also, the adult pool was super hard to get a seat… not fun to spend your vacation trying to reserve a seat… but I get it… it is so nice!
Overnattede 5 nætter i april 2024

10/10 Fremragende

TOMOYA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024
Svar fra Sheraton Waikiki Guest Experience Team den 18. maj 2024
Aloha Tomoya, Mahalo for your terrific rating of Sheraton Waikiki. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 Fremragende

dawnee, South San francisco

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i marts 2024
Svar fra Sheraton Waikiki Guest Experience Team den 17. maj 2024
Aloha Dawnee, Mahalo for rating your stay at Sheraton Waikiki. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 Fremragende

tatsuya

Rejste med familie
Synes godt om: Service og personale, faciliteter
ホテル側の日本人スタッフとLINEでやり取りが出来るため時間内であれば直ぐに返信があり便利。 またベッドメイキングのスタッフにシーツを変えて欲しくて依頼したら直ぐに手配してくれて、スタッフもとても親切でした。
Overnattede 7 nætter i maj 2024

10/10 Fremragende

Ruben

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything right where you want it. Perfect place to enjoy Hawaii!!
Overnattede 6 nætter i maj 2024
Svar fra Sheraton Waikiki Guest Experience Team den 15. maj 2024
Aloha Ruben, Mahalo for choosing Sheraton Waikiki. It brings us great joy to learn that you thoroughly enjoyed your stay with us. We agree that our location is truly unbeatable and offers easy access to immerse yourself in the beauty of Waikiki. We appreciate you highlighting this for future guests, and we are confident that you will recommend us to your friends and family. It was a pleasure hosting your visit, and we eagerly await your return to create more unforgettable Hawaiian memories for you. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

10/10 Fremragende

JUNZHE

Synes godt om: Rengøring
Overnattede 4 nætter i maj 2024
Svar fra Sheraton Waikiki Guest Experience Team den 17. maj 2024
Aloha Junzhe, We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 Fremragende

Kaylee

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We loved our stay here! Beautiful rooms and walkable area. We loved the beach and infinity pool! Make sure to use the amenities included in the resort fee, such as the 24 hour Go Pro free rental!
Overnattede 3 nætter i april 2024

10/10 Fremragende

Jennifer

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the ocean front room.The location of the hotel is central to everything.One way to the beach the other to the shops.Room was bright,spacious and clean.
Overnattede 7 nætter i maj 2024

10/10 Fremragende

KOJI

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Place is very good !!
Overnattede 3 nætter i april 2024
Svar fra Sheraton Waikiki Guest Experience Team den 15. maj 2024
Aloha Koji, We were delighted to welcome you to Sheraton Waikiki and are so glad you had a wonderful stay. Our team pours their hearts into creating an unforgettable experience for each guest; therefore, your recognition and acknowledgement mean the world to us. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

10/10 Fremragende

Jenny

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed at the Sheraton Waikiki for my babymoon and we loved every moment of it. The hotel is near the Royal Hawaiian Center, walking distance to many shops, luxury shops, and the International Market place. Staff were great. We were given reusable pouches for water, friendly for the environment. I loved the bidet. We booked 1 king bed with partial ocean views and got upgraded to a corner room with partial ocean views that had 1 king bed and a full bed. Hotel is nice and clean.
Overnattede 3 nætter i maj 2024
Svar fra Sheraton Waikiki Guest Experience Team den 13. maj 2024
Aloha Jenny, Mahalo for choosing Sheraton Waikiki; your review fills us with immense satisfaction. We always strive to offer the best possible stay to our valued guests; therefore, it is gratifying to know that the upgraded room and its amenities, complemented by our location as well as the thoughtful service by our associates, contributed to your comfort and joy. We also appreciate your recognition of our passion for sustainable practices, as we remain committed to environmental responsibility. It was an honor to be a part of your babymoon; we hope our efforts provided you with a restorative and rejuvenating experience before your precious little one arrives. We eagerly look forward to welcoming you back soon and extend our warmest wishes and blessings for your beautiful journey towards parenthood.Mahalo, Mari K., Sheraton Waikiki Guest Experience Team

10/10 Fremragende

MEGUMI

Synes godt om: Rengøring
Overnattede 4 nætter i maj 2024
Svar fra Sheraton Waikiki Guest Experience Team den 14. maj 2024
Dear Megumi, We are delighted you enjoyed your stay at Sheraton Waikiki. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to Waikiki.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 Fremragende

Linh, Burnaby

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Love it
Overnattede 5 nætter i marts 2024
Svar fra Sheraton Waikiki Guest Experience Team den 12. maj 2024
Aloha Linh, Mahalo for making us a part of your travel plans. We at Sheraton Waikiki are truly grateful for your amazing review and perfect rating. Knowing we made your stay incredible fills our hearts with immense satisfaction. Our entire team is dedicated to crafting unforgettable Hawaiian experiences for each guest, and your kind feedback lets us know that we are achieving our goal. It was a pleasure hosting your visit, and we look forward to seeing you again soon. As you journey onward, we wish you safe travels and memories that continue to bring you joy long after your departure.Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

2/10 Forfærdeligt

Anzhelika

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
It was very, very noisy, Neighbors above us was Very loud, My vacation was ruined, I talked to Manager and she said she can move me to other room because they didn’t have same oceanfront Category rooms available.
Overnattede 10 nætter i april 2024
Svar fra Guest Experience Team den 16. maj 2024
Aloha Anzhelika, Mahalo for sharing about your stay at our hotel. We apologize for the inconvenience you experienced during your stay due to noise disturbances from neighboring guests. Please know that providing a peaceful and comfortable environment for our guests is our top priority, and we regret that we fell short of meeting your expectations in this regard. We have shared your feedback with the appropriate team to ensure Your comments remind us there is always room for improvement, and we will review your feedback with the appropriate individuals. We hope you will come back and see us the next time you are in our area.Mahalo,Mari K.Guest Experience Team

8/10 Udmærket

Hussain Saleem

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice view of Waikiki beach and ocean views didn’t like the hidden charges and it wasn’t mentioned when we booked it upgrade was costly otherwise it was a great experience
Overnattede 6 nætter i maj 2024

10/10 Fremragende

Jessica

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Amazing hotel, very clean, great helpful staff!
Overnattede 7 nætter i maj 2024
Svar fra Sheraton Waikiki Guest Experience Team den 12. maj 2024
Aloha Jessica, Mahalo for the fantastic review and perfect rating. We are so happy to learn that you had an amazing time at Sheraton Waikiki. It truly warms our hearts to know that our team provided excellent service and that you enjoyed the comfort of our well-maintained accommodations. We strive to create unforgettable experiences for each guest, and your feedback lets us know we are on the right track. We appreciate you mentioning our accomplishments and look forward to creating another amazing stay for you whenever your travels bring you back to Honolulu.Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

8/10 Udmærket

AARON

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful location for getting around Waikiki. Convenient to shopping and restaurants. If you stay at this hotel be expected to see a resort fee charged to your room for $50 each day for really nothing of any value. Also this wanna be 5 star hotel is overly concerned about giving out there worn out towels, selling reserved loungers and $20 dollar cocktails poolside. They also lock the gates to the pool side foot bath at 6pm so if you wanna walk on the beach at night and return to the Sheraton via the beach there will be no were to wash the sand off your feet I am unsure why they do this?
Overnattede 10 nætter i april 2024

10/10 Fremragende

Atsushi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Saguftabanu

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Enjoyed our stay.
Overnattede 3 nætter i maj 2024
Svar fra Sheraton Waikiki Guest Experience Team den 11. maj 2024
Aloha Saguftabanu, Mahalo for sharing about your stay at Sheraton Waikiki. We appreciate your kind remarks and are glad that you thoroughly enjoyed your time with us. Crafting exceptional experiences for our guests is our passion, and your feedback lets us know we were successful. It was an absolute pleasure hosting you, and we look forward to welcoming you back soon for yet another fantastic Hawaiian escape right here at our beautiful island resort. Mahalo, Mari K., Sheraton Waikiki Guest Experience Team

10/10 Fremragende

asako

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Sheraton Waikiki Guest Experience Team den 12. maj 2024
Aloha Asako, Mahlo for choosing Sheraton Waikiki. We are thrilled you had an excellent stay, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

2/10 Forfærdeligt

Yuriy

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
One of the worst experiences with this hotel. Our bed sheets had brown spots looked like poop, our bathroom door wouldn’t lock either. The beach was super crowded, the pool was cold water. We did not enjoy our stay.
Overnattede 1 nat i maj 2024
Svar fra Guest Experience Team den 10. maj 2024
Aloha Yuriy, We were deeply sorry to learn about the shortcomings of your recent stay at our hotel. Your feedback is incredibly valuable, and we sincerely apologize for falling short of your expectations. We prioritize your comfort and satisfaction and regret that your experience was not reflective of our usual high standards. We value all of your input and take your concerns very seriously. Please be assured that we will thoroughly investigate these issues to ensure that they are effectively addressed and do not recur going forward. We truly value your business and sincerely hope that you will consider giving us another chance to impress you with the exceptional hospitality we are known for providing.Mahalo, Mari K. Guest Experience Team

8/10 Udmærket

TSUYOSHI

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Randy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location with beach access and great infinity pool!
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Akemi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
何度か宿泊していますが大変満足です。
Overnattede 7 nætter i april 2024
Svar fra Sheraton Waikiki Guest Experience Team den 8. maj 2024
Aloha Akemi, Mahalo for returning to Sheraton Waikiki; we are grateful for your continued loyalty. Our goal is to impress every guest with the finest accommodations and unparalleled hospitality, and knowing that our dedicated service consistently creates exceptional experiences for you is truly rewarding. Your kind comments are a delight for our team and will fuel their motivation to keep exceeding expectations. It was an absolute pleasure to accommodate you again, and we look forward to welcoming you back for many more memorable stays. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

10/10 Fremragende

Samir

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Central location to the beach, shopping and restaurants.
Overnattede 5 nætter i april 2024

8/10 Udmærket

RIE

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i april 2024
Svar fra Sheraton Waikiki Guest Experience Team den 8. maj 2024
Aloha Valued Guest, Mahalo for choosing to stay with us and for leaving your rating. We are delighted to know that you had a great experience here at Sheraton Waikiki. It was a pleasure hosting you, and we look forward to welcoming you back soon. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

2/10 Forfærdeligt

Anna

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Room was filthy and staff was rude.
Overnattede 5 nætter i maj 2024
Svar fra Sheraton Waikiki Guest Experience Team den 7. maj 2024
Aloha Anna, Mahalo for taking the time to share your review. Please accept our apologies for the behavior of our associates. We appreciate you bringing this to our attention. We will share your comments with appropriate individuals so that such matters do not happen again. We also apologize for the cleanliness issues you encountered during your visit. We will share your comments with our housekeeping team as we strive to enhance our guest experience at all levels. We are grateful for your patience, and we hope you will give us another chance to make a better impression. Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 Fremragende

Ameei

Overnattede 5 nætter i april 2024

10/10 Fremragende

Domenico

Overnattede 6 nætter i april 2024

10/10 Fremragende

Randi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Sheraton Waikiki Guest Experience Team den 7. maj 2024
Aloha randi, Mahalo for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Sheraton Waikiki; we hope to see you again soon. Mahalo,Mari K.Sheraton Waikiki Guest Experience Team