2/10 Forfærdeligt
Dan
Rejste med familie
28. sep. 2025
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We only stayed 1 night in this property then we requested Expedia to help us to find another property to stay. We could not sleep in this property because the cheap and old air condition was noisy and we could not turn it off. We pushed the power off button, then it turned itself on every half hour or so. The sofa bed made loud squeaky noises when my son twisted and turned because he could not sleep. The floor was dusty in some area and the air had some smell. My wife had allergy and it caused her to sneeze and had running nose. The host of this property had terrible customer service. It is impossible to talk to anyone when I called. I was forwarded to voice box to leave a message each time I called, and no one called me back. Then they texted me several times saying they were able to contact me even though I did not receive any call from them. I could only talked to Expedia customer service trying to get this resolve. Expedia customer service is helping us to get a refund for this property. Hopefully we will receive a refund in about a week or so. They also helped us to find another property near by to stay. We are very happy with the new property they found for us.
Dan
Overnattede 7 nætter i september 2025
