Dear Jørgensen, thank you for your review and the time you took. We are pleased to hear that you arrived and were well received. Regarding the room cleaning: Via our digital guest folder ("SuitePad") in the rooms, you as a guest can select the Green option and thus decide yourself about the room cleaning. Nevertheless, our housekeeping team will automatically come to clean your room from day 3.Our kitchen team and the culinary arts are usually highly praised; I am sorry if you have had a different experience. We would be happy to convince you otherwise the next time you visit us. Until then, we send you sunny greetings from Lake Fuschl, your Arabella Jaghof Team.

Lieber Viktor, das freut uns natürlich sehr, dass Sie uns die Höchstpunktzahl in Ihrer Bewertung für unser Haus gegeben haben! Herzlichen Dank dafür und hoffentlich bis ganz bald mal wieder in unserem schönen Salzkammergut!Beste Grüße von Ihrem Arabella Jagdhof Team

Dear gurmanderdeep, We are pleased to hear that you were happy with your stay and found everything to be great. The age of our building adds to its character and history and we strive to preserve this heritage while providing modern comforts. Thank you for your feedback and we hope to welcome you back soon. Best regards, your Arabella Jagdhof Team

Dear Brenda, We are delighted to hear that you and your family had a wonderful holiday with us and appreciated our dog-friendly facilities and the service provided by our staff.The well-being of our guests, both two-legged and four-legged, is very close to our hearts. The fact that you enjoyed our wide range of activities for children and our proximity to the town and lake reinforces our efforts to provide our guests with an all-round satisfying experience.We hope to welcome you back soon and thank you for your positive feedback. Best regards from our resort! Your Arabella Jagdhof Team

Dear alessandro, Thank you very much for your top rating! Hope to see you again soon! Best regards, your Arabella Jagdhof Team

Liebe Judit, herzlichen Dank für Ihre Top-Bewertung! Wir senden Ihnen sonnige Grüße vom Fuschlsee, Ihr Arabella Jagdhof Team

Liebe Maria! Über die 10 Punkte freuen wir uns sehr! Besten Dank dafür und bis hoffentlich demnächst einmal wieder! Herzlichst, Ihr Arabella Jagdhof Team

Liebe Doris! Vielen lieben Dank für die super Bewertung! Bis hoffentlich ganz bald einmal wieder! Beste Grüße, Ihr Arabella Jagdhof Team

Dear Cathy, thank you so much for your super review and the time you took! It's nice if you could spend a pleasant time with us. We wish you all the best until your next visit! Sincerely, your Arabella Jagdhof Team

Lieber Juergen, Es tut uns wirklich leid zu hören, dass Sie mit unserem Kundenservice und der Kulanz unzufrieden waren.Die Zufriedenheit unserer Gäste ist für uns von größter Bedeutung und wir nehmen Ihr Feedback sehr ernst. Wir würden uns freuen, wenn Sie uns genauere Informationen geben könnten, sodass wir uns kontinuierlich verbessern können.Wir würden Sie bei einem erneuten Aufenthalt gerne von unserem Service überzeugen. Herzliche Grüße und nochmals Entschuldigung für die entstandenen Unannehmlichkeiten. Herzlichst, Ihr Arabella Jagdhof Team

Dear Tu, thank you very much for your feedback and the great rating! We are pleased that you enjoyed your stay with us. Hope to see you again soon. Best regards, your Arabella Jagdhof Team

Dear Hisham, Thank you very much for your feedback and time taken. We take your criticism seriously and will find out what improvements we can make here. We hope to welcome you again soon in our house! Best regards, your Arabella Jagdhof Team

Lieber Oliver, vielen Dank für Ihr Feedback zu Ihrem Aufenthalt bei uns. Es tut uns leid zu hören, dass Sie mit dem Zimmer nicht vollständig zufrieden waren.Ihre Kommentare sind uns wichtig, und wir werden Ihre Anmerkungen intern aufnehmen, um Verbesserungen vorzunehmen.Wir hoffen dennoch, dass Sie auch positive Aspekte Ihres Aufenthalts genossen haben und dass Sie uns in Zukunft eine weitere Chance geben, um Ihnen ein verbessertes Hotelerlebnis zu bieten.Wir danken Ihnen nochmals für Ihr wertvolles Feedback und freuen uns darauf, Sie bei uns willkommen zu heißen.Beste Grüße, Ihr Arabella Jagdhof Team

Lieber Joachim, wir bedanken uns ganz herzlich für diese Top-Bewertung! Es freut uns sehr, wenn Sie eine schöne Zeit in unserem Hause verbringen konnten! Bis hoffentlich ganz bald bei uns im schönen Salzkammergut; Ihr Arabella Jagdhof Team

Dear John,Thank you for your feedback and for taking the time to share your impressions with us. It is very important to us to hear the opinions of our guests in order to continuously improve our service. We sincerely regret that your stay with us did not meet your expectations and would like to apologise to you. Your mentioned points are of great importance to us and we will carefully analyse them in order to optimise our services. In detail, we would like to respond to your comments: MiniMarket: Instead of a classic mini-bar, our concept provides for a 24/7 mini-market where our guests can get drinks, snacks as well as items for daily use around the clock. This market is located in the heart of our hotel - the lobby - and is designed with great attention to detail. We are proud to offer our guests regional products from local partners. Cleanliness: We are sorry to hear that the cleanliness of your room did not meet the standard you should expect. We will remind our cleaning team to review cleaning standards and ensure that all rooms are thoroughly cleaned and tidied before new guests check in. Restaurant Experience: We take seriously the feedback that you were not satisfied with your restaurant experience and will ensure that our service team is trained to improve the quality of service. Communication: Firstly, we would like to sincerely apologise for the inconvenience caused by our failure to order the taxi you requested. We are sorry to have affected your departure in this way. We recognise our potential for improvement in internal communications here. We would like to assure you that we take your feedback seriously and are taking action to improve the issues you have raised. We are committed to providing our guests with a first class experience and your comments will help us to improve our services. Please contact us directly if you would like to visit our hotel again in the future so that we can do all we can to make your stay more enjoyable. Thank you for giving us the opportunity to improve. We hope you will give us a second chance to show that we have learned from your feedback and can provide a first class service. With warm regards,Your Arabella Jagdhof Team

Dear John,Thank you for your feedback and for taking the time to share your impressions with us. It is very important to us to hear the opinions of our guests in order to continuously improve our service. We sincerely regret that your stay with us did not meet your expectations and would like to apologise to you. Your mentioned points are of great importance to us and we will carefully analyse them in order to optimise our services. In detail, we would like to respond to your comments: MiniMarket: Instead of a classic mini-bar, our concept provides for a 24/7 mini-market where our guests can get drinks, snacks as well as items for daily use around the clock. This market is located in the heart of our hotel - the lobby - and is designed with great attention to detail. We are proud to offer our guests regional products from local partners. Cleanliness: We are sorry to hear that the cleanliness of your room did not meet the standard you should expect. We will remind our cleaning team to review cleaning standards and ensure that all rooms are thoroughly cleaned and tidied before new guests check in. Restaurant Experience: We take seriously the feedback that you were not satisfied with your restaurant experience and will ensure that our service team is trained to improve the quality of service. Communication: Firstly, we would like to sincerely apologise for the inconvenience caused by our failure to order the taxi you requested. We are sorry to have affected your departure in this way. We recognise our potential for improvement in internal communications here. We would like to assure you that we take your feedback seriously and are taking action to improve the issues you have raised. We are committed to providing our guests with a first class experience and your comments will help us to improve our services. Please contact us directly if you would like to visit our hotel again in the future so that we can do all we can to make your stay more enjoyable. Thank you for giving us the opportunity to improve. We hope you will give us a second chance to show that we have learned from your feedback and can provide a first class service. With warm regards,Your Arabella Jagdhof Team

Liebe(r) Nader, besten Dank für die Top-Bewertung! Darüber freuen wir uns sehr! Beste Grüße vom Fuschlsee, Ihr Arabella Jagdhof Team

Dear Martin, thank you very much for the great review! We are glad you enjoyed your stay with us and had a good time. We look forward to your next visit and send you our best regards until then, your Arabella Jagdhof Team

Dear Marina,thank you very much for your top rating! Glad if you had a pleasant stay with us. Hope to see you again soon,Your Arabella Jagdhof Team

Lieber Walter! Vielen Dank für die Höchst-Punktzahl! Darüber freuen wir uns sehr und hoffen, Sie bald einmal wieder in unserem Hause begrüßen zu dürfen.Beste Grüße, Ihr Arabella Jagdhof Team

Dear Michael, thank you very much for your good review and the time taken!We are glad to read that you had a good time in our house. Regarding the amenities in the rooms: We place a great emphasis on sustainability, which is why there is a basic selection in the rooms. Feel free to contact our colleagues at the front office next time for special requests.We hope to welcome you again soon in our house!Best regards, Your Arabella Jagdhof Team

Dear Jae Hoon,thank you for your great feedback! Hope to see you soon! Your Arabella Jagdhof Team

Dear Young Seok,thank you very much for the great review. We are glad if you had a pleasant time in our house. Sunny greetings from Lake Fuschl, your Arabella Jagdhof Team

Liebe(r) neng chin, vielen Dank für Ihre Bewertung und die genommene Zeit. Wir hoffen, dass Sie eine angenehme Zeit bei uns und im schönen Salzkammergut hatten.Beste Grüße, Ihr Arabella Jagdhof Team

Liebe Chasity, wir freuen uns sehr über diese super Bewertung! Besten Dank und herzliche Grüße, Ihr Arabella Jagdhof Team!

Liebe Seunghwa, wir bedanken uns ganz herzlich für diese Top-Bewertung! Beste Grüße, Ihr Arabella Jagdhof Team

Lieber Michael, besten Dank für Ihre Bewertung und die genommene Zeit. Alles Liebe und bis bald einmal wieder, Ihr Arabella Jagdhof Team

Lieber Helmut, zunächst hoffen wir, dass es Ihnen wieder besser geht und Sie eine gute Heimreise hatten. Danke für Ihr Feedback und besuchen Sie uns doch bald mal wieder im schönen Salzkammergut...Herzliche Grüße, Ihr Arabella Jagdhof Team

Dear Anthony, thank you very much for your top rating! We are pleased to read that you had a great time here with us in the wonderful Salzkammergut. We would be happy to welcome you again soon in our house.Best regards, your Arabella Jagdhof Team

Liebe(r) Sang Yong, vielen Dank für Ihre gute Bewertung für unser Haus. Wir hoffen, dass Sie hier einen schönen Aufenthalt hatten. Beste Grüße, Ihr Arabella Jagdhof Team

Liebe Veronika, wir bedanken uns für Ihre gute Bewertung und die genommene Zeit. Sonnige Grüße vom Fuschlsee, Ihr Arabella Jagdhof Team

Liebe(r) M, wir bedanken uns ganz herzlich für Ihre sehr gute Bewertung! Beste Grüße, Ihr Arabella Jagdhof Team

Lieber Daniel, recht herzlichen Dank für diese super Bewertung!Alles Liebe, Ihr Arabella Jagdhof Team