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Anmeldelser af Leonardo Hotel and Conference Venue Hinckley Island

4 out of 5
Leonardo Hotel and Conference Venue Hinckley Island
Watling Street, Hinckley, England

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 485 af i alt 1003 anmeldelser" "
Bedømmelse på 8 − Udmærket. 298 af i alt 1003 anmeldelser" "
Bedømmelse på 6 − Okay. 98 af i alt 1003 anmeldelser" "
Bedømmelse på 4 − Dårligt. 69 af i alt 1003 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 53 af i alt 1003 anmeldelser" "

8,6/10

Rengøring

8,4/10

Service og personale

8,6/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Sarah-Mia

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Overnattede 3 nætter i maj 2022

10/10 Fremragende

Lene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Et sted man har lyst til at komme tilbage til
Dejligt hotel til en god pris. Virkelig god morgenmad. Venligt personale. Restauranterne var lidt dyre i forhold til området. Lækker pool.
Overnattede 3 nætter i august 2019
Svar fra . den 1. sep. 2019
Thank you for your great review. We are so glad you enjoyed your stay. Kind Regards Emily F Reception Supervisor

8/10 Udmærket

Sumaira

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had a lovely stay. However felt the pool wasnt too clean as our eyes were stinging everytume we had a swim and there were bits of tissue in the pool. Also for luggage takes a long wait ti get help from a porter. Other than that had a fantastic stay.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Sarah

Rejste med familie og småbørn
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Lovely hotel, breakfast was very good with lots of choice. Parking was easy. Online checkin/out was ideal. The beds were very comfortable. The room was warm (matched the weather) but a welcome fan kept the air moving. Tried to call to say we were going to be later than planned- couldn’t get a response (not good). Corridor area was very congested as there were bible/book stalls, I don’t mind the stalls but just put them where it doesn’t restrict flow of guests
Overnattede 1 nat i maj 2024

4/10 Dårligt

Courtney

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

6/10 Okay

Gary

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Hotel was ok. Reception short on staff. Restaurant meal was not value for money. Strange smell in room. Possibly as a result of someone smoking.
Overnattede 1 nat i april 2024

10/10 Fremragende

Caroline, Nottingham

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Jeremy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Large hotel with great facilities.
Overnattede 1 nat i april 2024

10/10 Fremragende

Zeenat

Rejste med familie
I stayed at the Leonardo hotel on the 5th April and after getting a friendly service by the staff and Emma at reception I came back to stay for a full weekend with my family. We booked 2 twin superior rooms and managed to get both rooms side by side. Once again I was met by Emma at reception and she recognised both myself and my daughter who had stayed there just days before. Emma is a real asset to the hotel for the way she will look after you from the moment you check in. All the staff were friendly. It was my daughter’s birthday the day after we were leaving and once I had told Sofia at checkout, she arranged for a goodie bag with sweets and a small Leonardo hotel teddy to go away with. Thank you for your hospitality.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Kevin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

David

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Zeenat

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
As soon as we walked through to check in, Emma the manager at the check in desk was ever so friendly and helpful. The staff at this hotel have always been accommodating. Love their leisure centre facilities and the sauna, jacuzzi and pool was open until 10pm on the day we had checked in. Definitely going back soon!
Overnattede 1 nat i april 2024

8/10 Udmærket

Neil

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel was easy to find, had ample parking, and check in was straightforward, having used the online facility. The room was clean and comfortable. I stayed only one night as that was all I required and would use this hotel again for stays in that area.
Overnattede 1 nat i marts 2024

6/10 Okay

Penny

Synes godt om: Service og personale, faciliteter
Having stayed at this hotel dozens of times over the last 20 years, it was disappointing to be given a "needs a good clean" one
Overnattede 2 nætter i marts 2024

2/10 Forfærdeligt

rajan

Rejste med familie, Rejste med familie og småbørn
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The thing we wanted to do which was use the leisure facilities we could not and no compassion all we was told should have booked before hand but did not get that email till 3pm on the day of check in.
Overnattede 1 nat i marts 2024

2/10 Forfærdeligt

Ricardo

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Bedroom was clean, breakfast was not amazing but ok for a 4 star hotel… Easy to park. The pool was clean, the staff working on the 9th march was amazing. Why one star? Well if you forget an item in the hotel, doesn’t matter how expensive it is, no one will move a fingir to help to try to find it… I has to drive back for hours, to find the item kept in their laundry cupboard… in two hours between my call and arriving at the premises, no one was able to look for the item… lack of care, awful customer care, etc… won’t be back for sure…
Overnattede 1 nat i marts 2024

10/10 Fremragende

Alison

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to a busy fast paced road.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Tanya

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff friendly and me and my friend both have medical issues but felt hsppy and safe with staff and venue
Overnattede 1 nat i oktober 2023

8/10 Udmærket

Becky

Overnattede 1 nat i februar 2024

6/10 Okay

Michael

Rejste med partner, Rejste i en gruppe
We arranged at the time of booking two rooms with an adjoining door and another room opposite for our group. When we arrived our rooms were not ready and when we were told they were ready they weren’t the rooms we had previously been assigned as per our request.
Overnattede 1 nat i februar 2024

10/10 Fremragende

John

Overnattede 1 nat i februar 2024

10/10 Fremragende

Diane

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Top notch
I haven’t stayed here for years but was impressed by the standard of the hotel and the rooms. Unfortunately I don’t get time to use the gym or spa. Breakfast was great with loads of choice
Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Puja

Rejste med familie, Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Didn't manage to check in until 2 hours later. Was late for swimming. Was promised a call from the manager, that didn't happen. Spoke with the manager - offered a refund or a free meal. Was very accommodating however the refund was appropriate as it didn't just affect me, it affected my friends stay also
Overnattede 1 nat i februar 2024

6/10 Okay

barry

Overnattede 1 nat i februar 2024

10/10 Fremragende

Shaine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed here a couple times now, staff are always lovely and rooms are always clean
Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

sardaar

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
No explanation of facilities. Just here is your room key and your that way. Goodbye. Terrible.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Philip

Overnattede 1 nat i februar 2024

8/10 Udmærket

Verificeret rejsende

Synes godt om: Værelsets komfort
Synes ikke om: Rengøring
Not five star by any means
Beware if you have mobility issues - large hotel that is very spread out , walking from reception to the bedroom took ages although there are lifts to help. Intitially given a room that was boling and couldn't open window, also bathroom absolutely stank . I trekked back to reception complained and was immediately given a nicer room. Entrance was being cleaned as we arrived and bedrooms still being made up at 4pm, but the carpets on the stairs and in the lift were very dirty, and there was a lot of litter outside . Main restaurant shut on Sunday but there is another smaller one that was ok , although the place was very full and staff were rushed off their feet . Swimming pool ok but lots of children made swimming difficult . Sauna also full, and steam room not operating. All the staff were very friendly though and clearly wanted to please.
Overnattede 1 nat i februar 2024

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A very large and comfortable hotel with good facilities, lots of parking, and very well located. Unfortunately there were issues with the leisure centre during our stay but this was communicated and handled well by staff.
Overnattede 2 nætter i februar 2024

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Room was really spacious and clean although the bar and restaurant was completely full, which led to having to order room service which took around 2 hours
Overnattede 1 nat i februar 2024

8/10 Udmærket

Ben

Synes godt om: Rengøring, service og personale
Check in and use of facilitys and leasure easy and spot on stayed numerous times never fails to inpress.only negative i can give is bathroom door was locked and not accessible witch i found strange it was down to the great lock picking skills of 1 of the cleaners to acess the bathroom a hour later after twice calling and asking for assistance from reception apart from that great stay.
Overnattede 1 nat i februar 2024

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
One night stopover
One night business stopover - comfortable room with fresh feel to it. Had everything I needed. It is a large hotel/conference centre so if mobility is an issue I would check with hotel as to easy access rooms etc.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Maria

Forretningsrejsende
Overnattede 1 nat i januar 2024

10/10 Fremragende

Chris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely weekend
Great, trouble free stay Staff friendly and helpful while the room was spotless and comfy Its a big Hotel so allow time to get anywhere but its well run and organised
Overnattede 1 nat i januar 2024

6/10 Okay

Alison

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Probably not stay again
This hotel needs to switch on heathers in the pre booked rooms so when the customer arrives it has a warm cosy vibe we had to sit in our coats for two hours it was so cold as was other guests. We got moved as one area stunk of weed terrible
Overnattede 1 nat i januar 2024

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes ikke om: Service og personale
The stay was ok, but the layout of the hotel is very confusing room numbers are all over the place. Lastly the breakfast is nothing special but the cost is extortionate should be free with the price you pay for an average sized room
Overnattede 1 nat i januar 2024

8/10 Udmærket

Nurun

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our stay here was lovely. Very clean and tidy, staff were friendly too. We paid for breakfast and felt the options were very limited especially for vegetarians. Other than that I would recommend :)
Overnattede 1 nat i januar 2024

8/10 Udmærket

Emma

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

10/10 Fremragende

Amarjit Singh

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our 2nd stay here. Would stay again. Huge hotel. Good sized rooms with comfortable beds. The gym/swim area is amazing. All staff, except the young girls at reception when we checked in, were friendly, helpful and professional. Breakfast was just okay.
Overnattede 2 nætter i januar 2024

8/10 Udmærket

Christopher

Overnattede 1 nat i januar 2024

8/10 Udmærket

Samuel

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Very helpful staff. Chaz the Team leader at the bar is great. I didn’t catch her name, but whoever was on the front desk when I checked out today was also lovely, very helpful & friendly!
Overnattede 3 nætter i januar 2024

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay!
We had a great stay at the holiday, the swimming, jacuzzi, steam and sauna room were clean and great to use. Only downfall was the man (of african origin) at the cafe was speaking in a very disrespectful manner and made an islamophobic comment whilst serving a hot drink, which was unnecessary, making me feel uncomfortable and offended. Overall it was a great stay!
Overnattede 1 nat i januar 2024

8/10 Udmærket

Matthew

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

10/10 Fremragende

Khurram

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

8/10 Udmærket

victoria

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

2/10 Forfærdeligt

Steve

Overnattede 1 nat i december 2023

10/10 Fremragende

Quentin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Comfortable
Very comfortable with good ambience. Good amenities. Only one shortfall, dust on ceiling lampshades
Overnattede 1 nat i december 2023

10/10 Fremragende

Richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Busy Christmas
It was clean the bed was very comfortable view was disappointing. The food from the bar was not very nice warm soup,nice burger but awful chips booked to go back in 5 weeks so hopefully will be a better stay there were large group Christmas parties there and one of the bars had to close but hoping it will be better in January.
Overnattede 1 nat i december 2023

8/10 Udmærket

Ubelejit

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023