Hoteller nær Himchori Vandfaldet

"I have written a personal mail to the General Manager explaining the issues"

"Our stay at Mermaid Eco Resort was nowhere near a plain sailing. I booked a Studio room called LAKE OSHO. We were visiting during the late monsoon & it was drizzling all day. There was no electricity (because of a phase to ground fault of local electrical line) for a prolonged time from the get go. Even after the power was restored, it didn’t remain seamless. The generator backup was laughable & I might be wrong but didn’t see it in action. The ventilation fan of the washroom was inoperable....

"Yes, all good "

"I had a very good experience at the hotel. The staff were delightful and quick to help. My room was well equipped for a business visit with good working space and wifi, as well as being comfortable, quiet and had a great view towards the beach and sea. I used the gym, ate breakfast and had coffee from the coffee bar - all very acceptable. It has my recommendation"

"Reception staff ok . Room clean was ok . But not that upgraded Needs renovation. Staff behaviour was ok. "

"It was a wonderful experience overall. The staff were very kind, the food was excellent (though expensive, which we expected for Cox’s Bazar), and we appreciated the free car service. We also didn’t face any hidden charges. However, we had one concerning incident during housekeeping. On the second day, my wife left her foundation makeup on the table before we went to the beach. When we returned, the room had been cleaned and some items had clearly been moved around. The foundation box was...

"Good place to stay but property needs updated too old"

"All the electric appliances didn’t work properly, had trouble having showers "

"The worst level of service. Light nobs were broken, bedroom TV was not working at all, hand shower of the restroom were broken. "

"I didn’t like the room, the wall broken , duvet was dirty, I asked to change this so many times no one care , bathroom was not clean "

"Room was spotless and the staff were awesome Nice spa"

"Nice Staff …"

"Staff very unprofessional and room amenities was not sufficient for the guests"

"Partial beach view is okay. Cleanness is not good. Their toilet was not ready before check inn. Bad odor was there. They don't have any own kitchen and their breakfast quality is not good. "