The staff greeted us as soon as we arrived, and they were amazing the entire time. They greeted us each morning with coffee/tea and a delicious breakfast of fruit and omelets made to order, as well as native Sri Lankan dishes. For a nominal fee they also made us some delicious dinners of different types of curries. Everything was freshly made and tasted amazing. Every morning they cleaned the pool and manicured the grounds.
The property itself is even better than the pictures depict. It was always immaculate. It's spacious, well decorated, and very comfortable. The A/C worked great in all the bedrooms. The beds were very comfortable and large. The outdoor bathrooms are a treat.
After many failed attempts at working with local hotels to host our wedding event, I reached out to Martin (the owner) to see about using this property as our venue. He and Sampath (the onsite manager) were EXTREMELY accommodating. They made time for our wedding planner to make a trip out two weeks ahead of time in order to see the property and get a better idea for how to lay out the decorations, tables, etc. They offered to help with transportation of people to/from the airport (~1.5 hrs north in Colombo), and on the day of the event the staff was on hand (even though we never requested them to be) to lend a helping hand throughout the event. In fact, they even helped out on the day before when the decorations were being first set up.
We HIGHLY recommend this property and the staff!
