Hoteller i Highland Springs

"This was the nastiest place ever. Checked in, and checked immediately out after going in the room. It stunk like crazy. A bunch of sketchy people were hanging out ruining up and down the hall. We had to last minute pay a crazy rate elsewhere because there we're not a lot of places with rooms left, due to some events that weekend. No refund because we checked in later than the 3:00pm check in time. $900.00 for a 2 night stay in Richmond."

"I picked this hotel because it was right off 95, and there were lots of choices to go and grab something to eat nearby. I also was traveling with a small dog and this place accommodated that. The staff were curtious and helpful. The room was very nice and clean. I would stay here again"

"Ok"

"The staff was great the room was clean and if all your looking for is a place to lay your head and basic room amenities is a good place to stay. If your looking for all the amenties a d bells and whistles in the room this is the hotel for you. I was pretty disappointed in the coffee bar selection as there is no continental breakfast i wpuld have hoped there at least was a decent coffee and creamer selection was lacking. A little disappointed in the renovations most were good but to do the...

"Room was clean and the bed was comfortable."

"The AC unit went out and the staff quickly moved up to another room and took care of us. "

"Every aspect of our stay was excellent!"

"Room was clean and breakfast was hot!"

"Didn’t check the gym"

"Clean room. Staff were very attentive. We had a good stay there!"

"Everything was great. Nice rooms for a great price. "

"The breakfast area was under construction (they did provide a bag of grab & to breakfast foods) and there was a strong paint smell traveling down the halls. Rooms were a bit dilapidated & dated. "

"Staff was very friendly "

"For the most part, the hotel was what I expected but there were some things that made my stay less than great. One issue was a woman was screaming at someone at the top of her lungs in a room a few doors down from me. When I went to report that, nobody was available at the desk. The next was I kept thinking that I was smelling cigarette smoke. I thought it was due to people smoking outside, or someone smoking in a nearby room, but I learned it was the bedding when I got home and smelled...

"Modern and spacious but no drawers for clothes"

"More like Motel 6, its like sleeping on a platform bed with no mattress very uncomfortable the bedding was dinghy, floors in room was dirty double bed room is very small only suitable for 2 guest no towels or washcloths, employee availability on staffing extremely poor "

"Parking is fine. Front staff person was rude. Waited 20 minutes to get checked in. Noone was at the desk and when they arrived didn't apologize for the wait"

"sorry about elevators being out"