Hoteller i Highland Hills

"Wasn't the best looking Motel. The room was a little run down."

"Clean room staff friendly overall a good stay"

"Great breakfast choices. Very clean. "

"I stay here for weekend work in Cleveland and it is perfect for me. There was no freezer in the fridge, I needed that, all rooms are different though. All my rooms have been very clean and comfortable. I appreciate the staff not pounding on my door for cleaning as I work nightshift and I sleep during the day. Friendly Staff! I also love that there are so many different choices for places to eat. Also there is a Walmart/Dollar General and Dollar tree nearby. Among others. Great Area!"

"The room is perfect. It's so much more affordable than the other dozen hotels in the area. We were just evicted from my home after my identity was stolen. My landlord lied and stole EVERYTHING from my home, cars, and family and our stay here is the first time we have felt safe in months. The staff are soooo kind and friendly that our youngest wants to live HERE FOREVER!!! THANK YOU 10/5 STARS ⭐⭐⭐⭐⭐"

"Fun sort of boutique (ish) hotel with an airport view. Quiet except for the click of the ac unit that was a little loud. All in all it was great!"

"Very nice friendly staff, room was also very clean! Thank you, I enjoyed my stay!!!"

"Was there long enough to sleep for few hours and catch shuttle to airport. "

"Place was fine. A little dated and with all such properties, the carpets had that old smell. Room amenities were fine."

"Loved pretty much everything - great breakfast, friendly staff, nice room. However the cleaning schedule seems to be a little off - was told that beds would be made and towels changed everyday, but that did not really happen. But upon request, things were quickly handled, so all in all I had a very nice 9-night stay and would definitely come back! :)"

"Staff knocked on door at ten and ten thirty pm Said I called about needing help with tv. No I was trying to sleep. Next to door to upstairs. Slammed shut a million times before midnight. Chair in handicap shower not sturdy but shower pressure was nice. No WiFi info on checking in. No inquiry as to room in way out. Didn’t do breakfast just wanted out. Car parked under shelter in handicap area and was also the smoking area. Had to inhale massive amount of smoke while loading suitcase. Bed not...

"Very clean room and friendly staff. "

"I rented a room for the evening for my sons hockey tournament we checked in and our room and our teammates room had bed bugs we went to desk to inform staff and they went up to room and argued that it was just dirty not bed bugs well I know what bed bugs look like and to find out 6 day ago a review came in that they had bed bugs. The staff proceeded to argue about a refund and we ended up switching hotels I will never stay at a best western again I also told the hockey tournament directors to...

"everything was nice"

"This is a well-designed place. Very comfortable, and they have a good breakfast. Much better than the usual fare."

"Great staff; wonderful tavern atmosphere & excellent food.Rooms were very outdated. "

"Our room was quite small. The pool was cold and the hot tub is permanently closed. Disappointing since it was spring break & the entire reason for booking was for those amenities. "

"Breakfast was bad ants in food wife found a hair in her waffles feom batter no hot qater in shower and no parking for truck with trailer "

"Everything was very nice. Had a problem cooling room. System was not changed over to cooling yet"