Hoteller nær Hidden Falls Regional Park

"Smelled of cigarettes. I found a cigarette butt under my bed. The floor was yucky. There was no waste basket. Electric outlets did not work properly. The cooling unit did not work properly. The bathtub was clean and I did enjoy a bath."

"The floor of our room was sticky. Very pet friendly. Breakfast buffet was not stocked well, specifically they were out of coffee the first day and out of hot water the next. To be fair, once I brought the issue to the attention of the front desk, they alerted the breakfast crew and they remedied the problem. "

"IHG/Expedia - NO HUMANS - I was unable to cancel my via the AI system. When I asked the AI if it was a human, it would only reply something like "I am a certified agent". I tried for over an hour through various chat bots. Never found a human. Was unable to cancel and get a refund. Was unable to make a complaint, even. NEVER USING EXPEDIA OR IHG AGAIN, UNTIL THEY HIRE HUMAN CUSTOMER SERVICE. "

"Great, clean convenient. What I expect from a Best Western."

"The hotel was very clean and well kept, very nice. The walls however are thin so we could hear our neighbors next to us all night as well as the people above us. We didn’t get much sleep. "

"Everything was clean. The Staff is very nice and helpful. I do wish that they would bring back the in room coffee pots. Coffee was available in the lobby from 6am- 10am. All in all I was happy with my stay. I was surprised that all the rooms are indoors, not a typical Motel 6.👍"

"Clean room, nice staff, older building but nice interior."

"The Desk staff was most accommodating and welcoming. The site is well maintained and clean. Five pillows on the King bed was nice. Breakfast was typical but did have sausage and beacon on different days. Walking distance to a couple of fast food establishments and very close to grocery shopping. Quick, easy access to the freeway. I felt comfortable with the parking."

"The breakfast was nothing but toast and bagels no eggs no sausage pancakes nothing like that I don't know how many hotels people stay at that don't have cribs or pack and plays and they didn't advise beforehand that there was construction going on overall one and a half out of five stars"

"👍"

"Vi startede i et beskidt værelse med krøllede og nussede lagner, toilettet virkede ikke. Dagen efter blev vi flyttet til et lidt bedre værelse hvor toilettet virkede, og der var gjort rent inden vi kom. Det bliver bestemt ikke et hotel vi kommer til igen, eller anbefaler."

"Excellent included breakfast, and very friendly staff. Many very good restaurants near by! We will certainly stay there again on our way to and from Reno!! Easy to find location, clean room and plenty of close in free parking!!!’"

"Very Clean Place !"