Standardværelse - 1 kingsize-seng - ikke-ryger | Skrivebord, mørklægningsgardiner, strygejern/strygebræt

Anmeldelser af Econo Lodge Hesperia - Victorville I-15

2 out of 5
Econo Lodge Hesperia - Victorville I-15
11976 Mariposa Rd, Hesperia, CA

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 363 af i alt 928 anmeldelser" "
Bedømmelse på 8 − Udmærket. 330 af i alt 928 anmeldelser" "
Bedømmelse på 6 − Okay. 130 af i alt 928 anmeldelser" "
Bedømmelse på 4 − Dårligt. 60 af i alt 928 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 45 af i alt 928 anmeldelser" "

8,4/10

Rengøring

8,4/10

Service og personale

7,6/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Glenn, Linknud

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great value!!!
We stayed 1 night on the way to Vegas... It is a great stop hotel on the way, big shopping mall is like 2 km from there...no noise, safe location,clean and big room and very friendly staff...will recommend it and definetly will stay there again!!!

8/10 Udmærket

Tore, Denmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great motel for the prise
Needed a sleepover between LA an Vegas and this one was just next to the freeway but still without too much noice in the room.

8/10 Udmærket

Christian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Manager den 14. maj 2024
Hello Christian, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

8/10 Udmærket

Mario

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good
Overnattede 2 nætter i maj 2024
Svar fra Manager den 7. maj 2024
Hello Mario,Thank you for sharing your feedback with us. We appreciate hearing about your experience and will pass your comments along to our management team for further review. If you have any further details you'd like to share, please feel free to reach out to our management team directly. We hope to welcome you back in the future for an improved stay.

6/10 Okay

ovik

Synes ikke om: Overnatningsstedets tilstand og faciliteter
I couldn’t take shower, because there was an issue with plumbing, water was filling up in bathtub
Overnattede 1 nat i april 2024
Svar fra Manager den 30. apr. 2024
Hello ovik,We apologize for any inconvenience you experienced during your stay. Your feedback has been noted, and we encourage you to reach out to management directly to discuss your concerns further. Your satisfaction is important to us, and we appreciate you bringing this to our attention.

10/10 Fremragende

Jose

Overnattede 1 nat i april 2024
Svar fra Manager den 14. maj 2024
Hello Jose,We are glad to hear that you had a wonderful stay at our hotel! Your satisfaction is our top priority, and we look forward to welcoming you back again soon.

2/10 Forfærdeligt

Shellease

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I will never stay here again! I couldn’t get any cold water to come out of the shower so I had to take a scalding hot shower I couldn’t even stand directly in the water because it was too hot and I could not adjust the temperature. There was a hole in the drywall above the shower exposing wires and insulation. The toilet was dirty. The pillows were lumpy, the bed was uncomfortable, the lighting above the mirror was terrible so I could hardly see to get ready for the day. The breakfast choices was terrible, no coffee in the rooms. It just had a dirty feel, I got in at 1am after driving 10 hrs, thankfully I only booked one night at this place. I couldn’t wait to get out of that place.
Overnattede 1 nat i april 2024
Svar fra Manager den 25. apr. 2024
Hello Shellease, I'm sorry to hear about your experience. We take all feedback seriously and will address these issues with our team for improvement. We strive to provide a comfortable stay for all our guests. Your comments will help us to enhance our services for future patrons.

2/10 Forfærdeligt

Lizbeth Guadalupe

Overnattede 1 nat i april 2024
Svar fra Manager den 17. apr. 2024
Hello Lizbeth Guadalupe, We are sorry to hear that your experience did not meet our usual standards. Please don't hesitate to contact us directly to discuss any issues you may have encountered during your stay. We value your feedback and would like the opportunity to address your concerns.

8/10 Udmærket

Olga

Rejste med partner, Forretningsrejsende
Synes godt om: Overnatningsstedets tilstand og faciliteter
Parking very dirty
Overnattede 1 nat i april 2024
Svar fra Manager den 15. apr. 2024
Hello Olga, We value your feedback and apologize for any inconvenience caused by the cleanliness of the parking area. Your comments will be shared with the relevant team for further review and attention to ensure a more pleasant experience for all our guests. Thank you for bringing this to our attention.

6/10 Okay

Karen

Rejste med partner
Synes godt om: Service og personale
I was bummed to learn we had to pay a 100 dollar additional fee. Even though it should be reimbursed, we were not told of this fee when we booked through expedia. The road noise is intense so bring ear plugs and a white noise machine.
Overnattede 1 nat i april 2024
Svar fra Manager den 9. apr. 2024
Hello Karen, We apologize for any inconvenience caused by the additional fee. It's always best to reach out to the hotel directly for any booking details. Your feedback on the road noise is duly noted for future improvements. Your comments are valuable in helping us enhance our guests' experiences.

10/10 Fremragende

Kent

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Room was very clean and newer. Good bed.
Overnattede 2 nætter i april 2024
Svar fra Manager den 7. apr. 2024
Hello Kent,We're delighted to hear you found the room clean and enjoyed our comfortable bed. Your feedback is valuable to us as we strive to provide a great stay for all our guests. If you have any further comments or suggestions, please feel free to reach out to us.

8/10 Udmærket

Leticia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Muy tranquilo
Svar fra Manager den 24. mar. 2024
Hello Leticia,We're glad to hear you found our hotel very tranquil. Your peace of mind is our top priority, and we hope to welcome you back for another relaxing stay soon.

8/10 Udmærket

Pablo

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Bien para descansar ,tiendas y restaurantes cercas
Overnattede 1 nat i marts 2024
Svar fra Manager den 22. mar. 2024
Hello Pablo, Nos complace saber que disfrutó de su estancia y valoró la conveniencia de nuestra ubicación con tiendas y restaurantes cercanos. Esperamos tener el placer de recibirlo de nuevo en el futuro para ofrecerle otra experiencia agradable.

10/10 Fremragende

Eric

Overnattede 2 nætter i marts 2024
Svar fra Manager den 9. apr. 2024
Hello Eric,We're thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

6/10 Okay

Robert

Synes godt om: Service og personale
Overnattede 1 nat i marts 2024
Svar fra Manager den 18. mar. 2024
Hello Robert, We appreciate you choosing to stay with us and hope you had an enjoyable stay overall. Feel free to contact us directly if you have any specific feedback to share from your recent visit.

10/10 Fremragende

Herminia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This place was so much better than many expensive hotels I’ve been to. Very clean and spacious, had microwave and nice comfortable beds. The only one thing I noticed was a squeaky noise on the floor/carpet when walking on it. It was upstairs so I don’t what’s the downstairs like. I will stay here again.
Overnattede 1 nat i marts 2024
Svar fra Manager den 16. mar. 2024
Hello Herminia,Thank you for your review! We are delighted to hear that you enjoyed your stay with us and appreciated our cleanliness, spacious rooms, and amenities. We appreciate your feedback regarding the noise on the floor and will ensure it is looked into. We look forward to welcoming you back on your next visit.

10/10 Fremragende

Craig

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice a clean I was happy about going back
Overnattede 2 nætter i marts 2024
Svar fra Manager den 16. mar. 2024
Hello Craig,We appreciate your positive feedback and are delighted to hear you enjoyed your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future for another enjoyable experience.

10/10 Fremragende

Kent

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
My only issue was the very noticeable smell of cleaning fluid.
Overnattede 1 nat i marts 2024
Svar fra Manager den 15. mar. 2024
Hello Kent,We appreciate your feedback regarding the cleaning fluid smell and will address it accordingly to improve our guest experience. Thank you for bringing this to our attention.

10/10 Fremragende

Craig

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good clean place
Overnattede 3 nætter i marts 2024
Svar fra Manager den 15. mar. 2024
Hello Craig,We are delighted to hear that you found our hotel to be clean during your stay. Our team takes great pride in maintaining high cleanliness standards to ensure a comfortable experience for all our guests. We hope to welcome you back in the future for another pleasant stay.

2/10 Forfærdeligt

Gary

Overnattede 1 nat i februar 2024
Svar fra Manager den 22. mar. 2024
Hello Gary, We're sorry to hear that you didn't fully enjoy your stay. Please don't hesitate to contact us directly with any specific feedback you may have so we can address any concerns and improve for the future.

10/10 Fremragende

Tara

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great customer service
Overnattede 1 nat i februar 2024
Svar fra Manager den 28. feb. 2024
Hello Tara,We are pleased to hear that you appreciated our customer service during your stay. Our team works hard to ensure a positive experience for all guests. Your feedback is valuable to us as we strive to maintain high standards of service. Thank you for choosing our hotel, and we hope to welcome you back in the future.

10/10 Fremragende

Susana

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good
Overnattede 1 nat i februar 2024
Svar fra Manager den 13. feb. 2024
Hello Susana,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was good, and we hope to have the pleasure of hosting you again soon.

10/10 Fremragende

Mishelle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Manager den 10. feb. 2024
Hello Mishelle,Thank you for choosing to stay with us! We are thrilled to hear that you had a wonderful experience at our hotel. We appreciate your positive rating and hope to welcome you back in the future for another exceptional stay.

10/10 Fremragende

Diego R

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Manager den 28. jan. 2024
Hello Diego R,Thank you very much for choosing our hotel for your stay! We are thrilled to hear that you had an excellent experience with us. Should you have any further comments or suggestions, please do not hesitate to contact us directly. We hope to welcome you back soon for another wonderful stay.

10/10 Fremragende

Nancy

Rejste med familie og småbørn
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
It was nice place to stay.
Overnattede 1 nat i december 2023
Svar fra Manager den 27. jan. 2024
Hello Nancy,Thank you for choosing our hotel for your stay. We're delighted to hear that you found our place enjoyable. We hope to welcome you back in the future for another pleasant experience.

2/10 Forfærdeligt

Tonya

Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The pictures for the property and rooms are misleading and the rooms are dirty
Svar fra Manager den 26. jan. 2024
Hello Tonya,Thank you for sharing your feedback with us regarding the property and room presentation. We apologize if the pictures may have caused any confusion. We are constantly working towards improving our services and will take your comments into consideration to ensure a better experience for future guests.

6/10 Okay

David

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Clean and uncomfortable
The room was clean and the service was great. My only issue was the mattress was horrible.
Overnattede 2 nætter i januar 2024
Svar fra Manager den 20. jan. 2024
Hello David,Thank you for choosing to stay with us and for your positive feedback on our cleanliness and service. We appreciate your input regarding the mattress and apologize for any inconvenience caused. We value your feedback and will take it into consideration for future improvements.

2/10 Forfærdeligt

Lisa

Overnattede 1 nat i januar 2024
Svar fra Manager den 17. jan. 2024
Hello Lisa, We're sorry to hear that you had a less than satisfactory experience with us. We would appreciate it if you could reach out to us directly with any specific feedback or concerns you may have, so we can address them accordingly.

10/10 Fremragende

Siyad

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i januar 2024
Svar fra Manager den 16. jan. 2024
Hello Siyad,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience. We hope to have the opportunity to welcome you back in the future.

2/10 Forfærdeligt

Michael

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Sheets were undersized, there weren't enough blankets, the ones that were there thin and cheap. Tile and carpet floor s were dirty.
Overnattede 1 nat i januar 2024
Svar fra Manager den 13. jan. 2024
Hello Michael, Thank you for sharing your feedback regarding your recent stay with us. We apologize for any inconvenience you encountered with the bedding and cleanliness of the floors. We strive to maintain high standards of comfort and cleanliness, and we appreciate you bringing these concerns to our attention. Your comments will be shared with the appropriate teams for further improvement.

8/10 Udmærket

Lupe

Overnattede 2 nætter i december 2023
Svar fra Manager den 31. jan. 2024
Hello Lupe, We appreciate you taking the time to rate our hotel and for choosing to stay with us. We hope you had a pleasant experience during your visit. If you have any specific feedback or suggestions, we encourage you to reach out to us directly so we can better address your needs. We look forward to welcoming you back in the future for another enjoyable stay.

8/10 Udmærket

janell

Synes ikke om: Værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Manager den 12. jan. 2024
Hello janell,Thank you for choosing our hotel for your stay! We're glad you had a positive experience with us. If there is anything specific that you enjoyed during your stay, please feel free to share it with us. We would love to hear your thoughts and look forward to welcoming you back in the future.

10/10 Fremragende

Zuleima

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Manager den 9. jan. 2024
Hello Zuleima,Thank you so much for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. We hope to have the pleasure of welcoming you back in the future.

4/10 Dårligt

Tanay Mondragon

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Not exactly what we expected.
Overnattede 2 nætter i december 2023
Svar fra Manager den 10. jan. 2024
Hello Tanay Mondragon, Thank you for your feedback. We apologize that your experience did not meet your expectations. We appreciate your input and will take it into consideration for future improvements. If you have any further concerns, please reach out to our management team directly.

8/10 Udmærket

Tara

Synes godt om: Rengøring
Overnattede 1 nat i december 2023
Svar fra Manager den 9. jan. 2024
Hello Tara,Thank you for choosing to stay with us. We appreciate your business and hope you had a pleasant experience during your time here. If you have any specific feedback or concerns about your stay, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

8/10 Udmærket

Ron

Synes godt om: Rengøring, service og personale
Overnattede 5 nætter i december 2023
Svar fra Manager den 8. jan. 2024
Hello Ron,Thank you for staying with us and taking the time to leave a rating. We are glad that you had a positive experience during your stay. We appreciate your support and hope to welcome you back in the future for another enjoyable visit. Safe travels!

4/10 Dårligt

María-Lourdes

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Manager den 4. jan. 2024
Hello María-Lourdes, We apologize if your recent stay with us did not meet your expectations. Please do not hesitate to reach out to our hotel directly so we can address any specific concerns you may have had. We appreciate your feedback and hope to have the opportunity to improve your experience in the future.

8/10 Udmærket

Nelson

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Manager den 31. dec. 2023
Hello Nelson,Thank you for choosing our hotel for your stay! We appreciate your positive rating and we're glad to hear that you had a pleasant experience. If you have any specific feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another great stay.

10/10 Fremragende

Mayra

Overnattede 1 nat i december 2023
Svar fra Manager den 30. dec. 2023
Hello Mayra,We are thrilled to hear that you had a fantastic stay at our hotel. Your satisfaction is our top priority, and we are glad that we were able to meet your expectations. If you have any further feedback or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future.

8/10 Udmærket

Azhar

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Manager den 30. dec. 2023
Hello Azhar,Thank you for choosing our hotel for your stay. We're glad to see that you had a positive experience with us. If you have any feedback or additional comments, please do not hesitate to reach out to us directly so we can address any concerns you may have had. We hope to welcome you back in the future for an even better experience.

4/10 Dårligt

Rafael

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beds are horrible could ot sleep.
Overnattede 1 nat i december 2023
Svar fra Manager den 23. dec. 2023
Hello Rafael,Thank you for your review. We apologize for any inconvenience you experienced with the beds during your stay. We appreciate your feedback and will take it into consideration for future improvements.

8/10 Udmærket

Jonathan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Manager den 13. dec. 2023
Hello Jonathan, Thank you for choosing our hotel for your stay. We appreciate your business and hope you had a pleasant experience. If there's anything specific you would like to share about your stay, please feel free to reach out to us. We value your feedback and look forward to welcoming you back in the future.

8/10 Udmærket

Mishelle

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Manager den 7. dec. 2023
Hello Mishelle,Thank you for choosing to stay at our hotel. We appreciate your rating and are glad to hear that you had a positive experience. If you have any additional feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another great stay.

10/10 Fremragende

Mayra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Love the room
I've been to alot of hotels and this one I like the most love the costumer service and the room.
Overnattede 1 nat i december 2023
Svar fra Manager den 7. dec. 2023
Hello Mayra,We are delighted to hear that you enjoyed your stay at our hotel and found our customer service and rooms to your liking. We strive to provide exceptional service and comfortable accommodations to all our guests. Thank you for your kind feedback, and we hope to welcome you back for another wonderful experience in the future.

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Didn’t enjoy my shower
Room was nice and clean but when morning came and I jumped into the shower water kept going from hot to cold extremely cold and extremely hot it even burned my scalp. When I got out the shower the light went out for a couple of seconds. We also found a cockroach in the restroom.
Overnattede 2 nætter i december 2023
Svar fra Manager den 6. dec. 2023
Dear Guest, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

8/10 Udmærket

Keith

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The ease of check in
Overnattede 1 nat i november 2023
Svar fra Manager den 2. dec. 2023
Hello Keith,Thank you for sharing your feedback regarding the ease of check-in during your recent stay. We sincerely apologize for any inconvenience or delays you may have experienced. Our team constantly strives to improve our processes and will take your comments into consideration to ensure a smoother check-in experience for our future guests. Please feel free to reach out to our management team for any further assistance or feedback you may have.

10/10 Fremragende

Denell

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everyone all around was very courteous and helpful
Overnattede 1 nat i november 2023
Svar fra Manager den 29. nov. 2023
Hello Denell,Thank you for sharing your feedback about the courteous and helpful staff during your stay. We strive to provide exceptional service to all our guests and it's wonderful to hear that our team made a positive impression. We appreciate your kind words and hope to welcome you back soon for another great experience.

8/10 Udmærket

Edwin

Synes godt om: Faciliteter
Nice room
Overnattede 1 nat i november 2023
Svar fra Manager den 29. nov. 2023
Hello Edwin,Thank you for your kind feedback on our room. We're pleased to hear that you found it to your liking and we hope you had a comfortable stay with us. If you have any further comments or suggestions, please feel free to contact our management team. We appreciate your review and look forward to welcoming you back in the future.

10/10 Fremragende

Shay

Overnattede 2 nætter i november 2023
Svar fra Manager den 17. dec. 2023
Hello Shay,We are thrilled to hear that you had such a positive experience during your stay at our hotel! We take great pride in providing excellent service and ensuring our guests have a comfortable stay. If there is anything else we can assist you with, please don't hesitate to reach out to us. We look forward to welcoming you back in the near future!

10/10 Fremragende

Patricia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Brent was friendly and provided excellent customer service
Overnattede 1 nat i november 2023
Svar fra Manager den 29. nov. 2023
Hello Patricia,Thank you for taking the time to share your positive experience with Brent! We pride ourselves on delivering excellent customer service and it's great to hear that Brent was friendly and attentive during your stay. We appreciate your feedback and will pass on your kind words to Brent. We hope to welcome you back in the future for another enjoyable stay.