Hoteller i Hesleden

"Staff were amazing on reception and a shout out to the male manager(?) next door at Beefeater! Excellent service! Room was sufficient for our needs the only thing that would be great would be a smart tv in the room!"

"Has air con, clean rooms but doors slam shut and loud at night, staff friendly and helpful offer food and free parking"

"The general condition of the hotel is poor, old, tired and a bit scruffy. The rooms just about fit the bill, but the bathrooms are very small. The general condition of the hotel is not good, the corridors are grotty and the floor is uneven. The staff are hit n miss, the cleaning ladies were friendly enough the night shift staff were completely incompetent, and don't expect room service, I had to order in a pizza!! It may have been because it was late, but they declined to provide even a...

"Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...

"Not what I expected for the cost. More like a bed and breakfast. Would not use again"

"The team at the Royal Oak were fantastic from check in to check out. Freshly cooked tasty breakfast every morning and would definitely reccommend the sunday roast which was delicious. The team were very friendly and helpful throughout. The location was absolutely perfect!"

"The place is cosy and the bed was comfy, however there were no sockets next to the bed and worse, there was no water pressure in the shower at all. The staff promised to remedy it, but ultimately didn't do anything about it. Maybe a bad room, maybe a bad inn."

"Kaye was communicative and lovely. Her home is a calming respite for busy travelers. The outdoor space is spacious and beautiful, with friendly horses nearby. The bed was a bit soft for us, but the room was very clean. My Way Guesthouse is a very good value."

"Booked for an overnight stay as working the music festival at Herrington Park. Excellent communication. Staff polite & professional and happy to accommodate our needs. We had a good sized twin room with all amenities and a large shower room. A good variety of options at breakfast with lovely views overlooking the fields..,, Would happily recommend."

"Fantastisk ophold. Virkelig value for Monet. Både værelse og restaurant leverede langt over forventning. "

"Meget hyggeligt og venligt personale, god mad. Alt i alt godt."

"Manglende rengøring og ringe morgenmad"

"Hyggelig og venlig atmosfære"

"Perfect location, helpful friendly staff, room very clean, beds very comfy, have stayed here everytime im in durham, perfect thank you Food in bar are great too"