Udendørs pool, liggestole
Tjek tilgængelighed

Anmeldelser af Mantra Hervey Bay

4 out of 5
Mantra Hervey Bay
Buccaneer Drive, Urangan, QLD

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 407 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 369 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 148 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 62 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 14 af i alt 1000 anmeldelser" "

8,8/10

Rengøring

8,8/10

Service og personale

8,2/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

6/10 Okay

Rene

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Vedligeholdelsesmanden må have været på ferie
Vi havde booket to nætter på Mantra Hervey Bay i forbindelse med en tur til Fraser Island. Hotellet ligger i bådhavnen, dvs lidt uden for byen og det sker ikke meget. Der er lidt restauranter/barer og det er det, men meget belejligt til turen til Fraser. Lejligheden vi havde var god stor med to seperate rum - det var fint, men vedligeholdsesmanden må have været på ferie i længere tid. Der var rigtig mange småting som ikke var vedligeholdt, brusehovedet og håndklædeholder på væggen sad ikke fast, en låge i køkkenet sad løs osv. Alt sammen ting der kunne fixes med en skruetrækker på ganske få minutter, men de var ikke fixet. Alt i alt en lidt dårlig oplevelse.
Overnattede 2 nætter i januar 2018

10/10 Fremragende

Jode

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very relaxing, beautiful views
Overnattede 1 nat i maj 2024

8/10 Udmærket

Ros

Rejste med partner
We liked the view and facilities We found the key card a bit of a problem as it did not always work in the outer door
Overnattede 5 nætter i april 2024

8/10 Udmærket

CHAMARA

Overnattede 3 nætter i marts 2024
Svar fra Mantra Team den 28. apr. 2024
Dear Chamara,Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mantra Team

10/10 Fremragende

Craig

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
One bedroom spa unit on the ground floor with access to the pool from the room was great.
Overnattede 1 nat i marts 2024
Svar fra Mantra Team den 28. apr. 2024
Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

10/10 Fremragende

Lisa

Overnattede 2 nætter i marts 2024
Svar fra Mantra Team den 28. apr. 2024
Dear LisaThank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mantra Team

10/10 Fremragende

pamela

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great harbor view! Many dining options. Staff was great. Can't wait to come back!
Overnattede 1 nat i marts 2024
Svar fra Mantra Team den 28. apr. 2024
Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

8/10 Udmærket

Steve, Lammermoor

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Check in was easy and very friendly, the room however was stuck up in a corner with very poor views considering we had a balcony. Room facilities were very good and well equipped.
Overnattede 4 nætter i februar 2024
Svar fra Jasmine den 3. mar. 2024
Thank you for taking the time to leave a review. We appreciate the feedback :)

6/10 Okay

Greg

Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Not four star, dirty and tired, great location, moved rooms second day, because of ac noise that couldn’t be fixed, second room not as nice as first, little concern or apology my situation?
Overnattede 3 nætter i februar 2024

10/10 Fremragende

Scott

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property and really helpful staff.
Overnattede 2 nætter i februar 2024
Svar fra Jasmine den 3. mar. 2024
Thank you for the wonderful review! We hope you enjoyed your stay with us and hope to welcome you back again soon.

10/10 Fremragende

Stephan

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Great location
Overnattede 3 nætter i januar 2024
Svar fra Jasmine den 3. mar. 2024
Thank you for taking the time to leave such an amazing review!

10/10 Fremragende

Allan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was really good value and facilities were very good.
Overnattede 2 nætter i januar 2024
Svar fra Jasmine den 3. mar. 2024
We truly appreciate your wonderful review of our resort. We hope your next stay is as good as your previous stay!

8/10 Udmærket

Kerrie

Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were excellent, i was there with my 11 year old grandson, i became unwell, they managed to find a room on ground floor for us so he could swim and i was close by. I am so grateful. It was so hot, don't think i will travel to Hervey Bay in full summer again. Unfortunately i had to go at this time this trip. I will definitely be staying again. Thankyou again for you help and concern.
Overnattede 4 nætter i januar 2024
Svar fra Jasmine den 3. mar. 2024
Kerrie, I am so pleased to know that we could help make your stay more enjoyable. We look forward to seeing you again soon!

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overpriced and dated
Overpriced for dated room and amenities. Bathroom and laundry in one was very crammed and the shower/bath was barely big enough to stand in. Only one air conditioner on the opposite side of the living area to the bedrooms made it quite uncomfortable to sleep. For the price of the room, there is much better and cheaper options nearby. Electronic room key was faulty and wouldn’t open room and had to get new ones.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Kev

Rejste med familie
Synes godt om: Rengøring, faciliteter
Overnattede 1 nat i januar 2024
Svar fra Jasmine den 3. mar. 2024
Thanks for the great review Kev!

10/10 Fremragende

Kim

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely views and nice pool.
Overnattede 3 nætter i januar 2024
Svar fra Jasmine den 3. mar. 2024
We are pleased to know you enjoyed your stay with us Kim! Your feedback is appreciated.

10/10 Fremragende

Brad

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location with beautiful views over the pool and marina. Staff are friendly and plenty of options for food etc within a 2min walk. Highly recommended!
Overnattede 2 nætter i januar 2024
Svar fra Jasmine den 3. mar. 2024
Thank you for the epic review Brad! Your feedback is most welcomed! We hope to welcome you back again soon!.

6/10 Okay

Pauline

Overnattede 3 nætter i december 2023
Svar fra Jasmine den 3. mar. 2024
Thank you for taking the time to leave a review!

10/10 Fremragende

Chris

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The unit was perfect!
Overnattede 3 nætter i december 2023
Svar fra Jasmine den 3. mar. 2024
Thank you for your lovely review of our resort. We hope to welcome you back soon!

2/10 Forfærdeligt

Michael

Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
(There's a more detailed review on Google reviews) This was the worst experience we've ever had. I've stayed in cheap motels that are cleaner, have nicer rooms and with polite staff and even better views. I hope anyone who took the time to read this review will be deterred and saved from suffering a stay like we had.

8/10 Udmærket

Ian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023
Svar fra Jasmine den 3. mar. 2024
Thank you for your kind review Ian.

6/10 Okay

Jason

Overnattede 3 nætter i december 2023

10/10 Fremragende

Rainbow, Hornsby

Overnattede 2 nætter i december 2023

10/10 Fremragende

debbie

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
Overnattede 3 nætter i december 2023

4/10 Dårligt

Richard

Overnattede 1 nat i november 2023

6/10 Okay

Roy

Rejste med partner
No concierge service, hard bed, no food service. Great view from balcony.
Overnattede 1 nat i december 2023

10/10 Fremragende

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great apartment with lovely views. Very central to all facilities.
Svar fra Jasmine den 3. mar. 2024
Thank you Michael for your wonderful feedback of your stay with us here in Hervey Bay. We hope to welcome you back soon!

10/10 Fremragende

Hayden

Overnattede 1 nat i december 2023

8/10 Udmærket

rick

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location was excellent
Overnattede 1 nat i november 2023

8/10 Udmærket

Andrew

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property is a little older but overall very good. Big room with good amenities and great view over the marina, central location close to dining/shopping options
Overnattede 9 nætter i november 2023

6/10 Okay

Paul

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Decor little outdated. Room had an 'old' smell. Cockroaches in bathroom. I stayed three nights but no one replaced towels etc.
Overnattede 3 nætter i november 2023

4/10 Dårligt

Giovanna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Room furniture out of date no TV in master & the tv in the lounge room extremely small one of the sofas was through to the springs step In shower pretty outdated generally. Staff very friendly & place was clean with a good location. I don’t think it’s up to usual Mantra standards
Overnattede 3 nætter i november 2023

2/10 Forfærdeligt

Phil

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Due to an accident and my wife being hospitalised we were unable to stay for our 20 wedding anniversary. After multiple attempts at communicating with Wotif we had no resolution and forfeited our payment. Won’t use Wotif again and will tell friends of our experience and the lack of communication.
Overnattede 2 nætter i november 2023

8/10 Udmærket

David

Overnattede 2 nætter i november 2023

6/10 Okay

Catherine

Overnattede 1 nat i november 2023

10/10 Fremragende

Jamie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023

10/10 Fremragende

Martin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Comfy bed. Great view over the marina. Close to food and drinks. Super friendly and efficient staff at front counter
Overnattede 1 nat i november 2023

10/10 Fremragende

Andrea

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very comfortable and pleasant stay overlooking the boat harbour
Overnattede 1 nat i oktober 2023

8/10 Udmærket

Tristan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i oktober 2023

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i oktober 2023
Svar fra Mantra Team den 14. okt. 2023
Thank you for taking the time to review our property. We are so happy to see you have enjoyed your stay.We hope to see you again! Kind regards,

4/10 Dårligt

Tanya

Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Weekender
We had a great stay again at mantra Hervey Bay it never ceases to amaze us looking forward to coming back
Overnattede 2 nætter i oktober 2023
Svar fra Mantra Team den 14. okt. 2023
Thank you for your review and kind comments! We love having return visitors and can't wait to see you again at our beautiful resort.

10/10 Fremragende

debbie

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Lovely facilities, relaxed atmosphere, easy driving distance to many attractions.
Overnattede 2 nætter i september 2023
Svar fra The Mantra Team den 8. okt. 2023
Dear Debbie,Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

8/10 Udmærket

Robyn

Synes godt om: Rengøring
Overnattede 3 nætter i september 2023
Svar fra The Mantra Team den 8. okt. 2023
Dear Robyn,Thank you for your Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

4/10 Dårligt

Andrea

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
To advertise that there was a gym, facilities for this was very poor
Overnattede 7 nætter i september 2023
Svar fra The Mantra Team den 8. okt. 2023
Dear Andrea,Thank you for taking the time to tell us about your experience at the Mantra Hervey Bay. I am sorry that your experience regarding the gym did not meet your expectations; please allow me to express my sincerest apologies.At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

8/10 Udmærket

Allen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bedroom a little small - no where to put open suitcases in the bedroom and didn't want to unpack for 2 night stay.
Overnattede 2 nætter i september 2023
Svar fra The Mantra Team den 8. okt. 2023
Dear Allen,Thank you for taking the time to tell us about your experience at the Mantra Hervey Bay. I am sorry that you felt the room was too small and you were not able to unpack; please allow me to express my sincerest apologies.At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

8/10 Udmærket

Tracy

Overnattede 2 nætter i september 2023
Svar fra The Mantra Team den 8. okt. 2023
Dear TracyThank you for your Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

6/10 Okay

Richard

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i september 2023
Svar fra The Mantra Team den 8. okt. 2023
Dear Richard,Thank you for your review of our hotel! We hope you enjoyed your stay and hope to see you again very soon.

4/10 Dårligt

Sharon, Whitecourt

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i september 2023
Svar fra The Mantra Team den 8. okt. 2023
Dear Sharon,Thank you for your review of our hotel! I am sorry if your experience did not meet your expectations;Sincerely

10/10 Fremragende

Lachlan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i september 2023