Spahoteller i Herstal

"The place is beautiful, but no air conditioning, just a fan in the room. Hotels of this category and price in Europe now have air conditioning. No pool either. People must be attentive to the payment. The receptionist did not ask for the payment when we checked in. At check out she said that she couldn't find the payment collected by Expedia, but she had the card number that Expedia sent. She went ahead and charge for the room again without given me the chance to show the Expedia receipt. When...

"Fantastisch verblijf gehad voor de verjaardag van mijn man samen met een diner in restaurant Create was meer dan geweldig. Wij komen graag nog een keer terug."

"Superb new flat but poor without no milk or microwave - not everyone in the world drinks black coffee! Superb hotel and treatments but poor service upfront in the email on line booking - fortunately on arrival by having to escalate everything we got our special meal and spa -but don't know why the "total guest service" agents failed before then by neither responding nor booking what we asked for"