Hoteller i Herradura

"Five months later, and we are still waiting for the hotel to refund the double payment. Booked and paid via hotels.com - but upon arrival the hotel could not see this in their system and forced us to pay directly to them also. Did not have other options than doing this - but assumed they would refund once their error was clear. Many e-mails later and we are still waiting"

"Check-in it’s way too late, and check-out way too early how can a check-in at 4pm and a check-out at 10am be normal or even welcoming to guests? They crossed the line with those times, it didn’t make me feel welcome or respected and as if my money isn’t worth it, feels like they want you there the least amount of time possible. A positive thing about the club it’s the cleaning service, I was there for 2 nights only and the day after my check-in they cleaned the room and got us new clean towels,...

"Such a beautiful stay"

"El lugar es muy lindo y está muy bien equipado. Sin embargo la limpieza de las áreas exteriores del apartamento como los balcones puede mejorar. Un punto importante de mencionar es que los colchones necesitan un cambio y las camas son realmente muy viejas. Los colchones es lo que me hace poder esta puntuación. El mobiliario en general necesita renovación. Es muy antiguo. Los colchones no dan más están realmente en mal estado. A excepción de una de las habitaciones. "

"Los sueños resorts are always one of the best places to stay. Stay in Costa Rica manages the place we stayed in and we couldn’t have had a better experience during our stay.thank you again "