Hoteller nær Heritage Society

"OMG! Let’s just say whenever I’m in Houston I only want to stay there. The hotel and rooms were beautiful! When I say clean, I mean they were clean! The staff was chef’s kiss and so were the views. My next stay I would love to book a suite! Don’t think about booking here, just do it!!!"

"Clean, friendly staff. "

"Room was great, staff good. Quiet and clean."

"There's nothing wrong with the hotel itself. The area it's in is just kind of dead. Not the hotel's fault. Taking an uber from here is easy. "

"Not bad but not great, breakfast service was strange but ok priced. The neighbourhood is not great, and parking very expensive. The condition of the property is a little dated, not a top hotel i my book. would not stay here again"

"Loved this place!"

"It's very dated. Long past It's prime. I was lucky enough to get a room on the 18th floor facing La Branch st. and had a very nice view. If your room faces the other direction you face the back walls of a very tall new building (see google maps street view). Only 3 elevators so there can be a short wait for one. Good to keep in mind if you're waiting for an uber. The breakfast was mediocre at best. "

"Room was clean"

"I had a great stay! The room was clean and greeted me with my name on the tv in my room. Everyone was helpful even following up to answer questions via text. I would Definately stay again. "

"MUCHAS GRACIAS AL EQUIPO DE HYATT DOWNTOWN, MIS VACACIONES NAVIDEÑAS FUERON EXCELENTES, FUERON MUY AMABLES Y EL HOTEL EXCEPCIONAL, SIN DUDA VOLVERÍA A HOSPEDARME EN ESE RESORT, O UNO DE LA CADENA HYATT. GRACIAS INFINITAS."

"Fabulous stay! I mentioned we were celebrating a birthday and we were greeted with a special card and dessert in our room when we first walked in. Great service and delicious restaurant in house as well."

"The staff was excellent and the room was fabulous! "

"⭐⭐⭐⭐⭐️Outstanding Housekeeping – Julia Is Exceptional Julia from housekeeping at Hotel ICON is truly top-tier—easily among the best I’ve encountered. Her work was meticulous, consistent, and clearly done with pride. The room was spotless, well-organized, and thoughtfully cared for every single day. What really sets Julia apart is her professionalism and attention to detail. She went above and beyond what’s expected in housekeeping, and it showed. It’s clear she takes her role seriously and...

"Beautiful:)"