Hoteller i Hepburn Springs

"Clean and beautiful "

"Mikato, Erin, Chloe were wonderful. Mikato truly deserves an award for stand out kindness, and customer professionalism. Well done to hotel management for such brilliant hires. "

"Spa was a bit too cool, bedroom air conditioner was far too noisy to use. Pool in general was very shabby, Spa Pool ladder was dangerous & needs fixing immediately."

"The property is absolutely beautiful, the service outstanding and a true exquisite boutique hotel experience. We especially loved sitting around the fireplace in the lounge at night and the incredible breakfast in the most gorgeous dinning room. Perfection ! "

"Helpful staff and a clean, spacious room. However, the shower water pressure was a bit low, possibly due to a clog."

"Nice room, fantastic views, easy entry with no keys"

"Very friendly staff nice rooms peaceful surroundings. Highly recommend"

"No one at reception to check us in, rung the number on door and phone kept cutting out and then got cut off. Didnt get a friendly feeling. Room was huge but not really luxury as advertised, very outdated, sink in bathroom needs replacing. Both me and my husband woke up with sore throats and sneezing due to dust in rafters and on ledges in room. Shower okay if you are a short person."

"Property was lovely overlooking the valley"

"Great stay"

"I didn't realise we were staying in a brand new little townhouse! It was great. Only negatives: 1. Wifi was really weak. 2. The dishwasher didn't work. We called the 24hr hotline (there'sno receptio), a bit after lunch on a Monday, they couldn't send someone to inspect until the next day. So, the 24hr service is for taking messages, not for repairing faults."

"It was awesome! Everything was clean and the views were mesmerising! Location was really good!"

"We had a great stay and enjoyed the spacious room and very comfortable bed. Old world charm with all the mod cons. We will be back."

"Hs"

"Comfortable beds, plenty of hot water, warm house. Too much large furniture and too many knick knacks made the property feel very crowded. "

"I would have preferred an option to sleep on a western style bed due to my age [80 yrs] and not on a traditional floor setting otherwise my stay was a delight. "

"What was on the Internet not the same as experienced, Take "breakfast included" Is fruit juice, cereal, fruit and coffee/tea considered a breakfast? I doubt it. This outlet on market for past two years and it was noticable. Weeds outside and inside very run down. The whole area totally "unloved" I think owners should sell and cut their losses and let someone take over and run correctly as a B&B. Service non existant and it took two phone calls to find out what was happening with our booking. Saw...

"Clean rooms with comfy beds. Lots of noise though from outside on both sides. It’s basic but meets your needs. Great staff super friendly "

"The hotel was beautiful and as presented, it is in a picturesque areas. Amazing place to stay for a quick getaway."