Hoteller nær Henrico Doctors' Hospital

"The staff was friendly. The breakfast was excellent and had choices. Everything was clean and quiet."

"Hotel was so clean that I felt at home! We actually spent a lot more time than expected in the hotel because it was so comfortable, and we were tired out from King’s Dominion. Beds were a bit softer than I’m used to, but clean. Free breakfast was good, they had delicious lemon scones one day, and their waffle station was well stocked. The only thing I did not like was the outdoor pool - it’d been three days since they checked it (according to the sheet) and the pool was extremely dirty (hair...

"Very nice and elegant for the price."

"Do not book this hotel it is disgusting we have travelled extensively & we could not believe what we walked into and just as quickly left and found a better hotel. I would suggest Expedia take it off the booking site.the only thing that could fix this hotel would be a bulldozer."

"My room was nice, clean, and comfortable. I noticed the elevators needed cleaning in the corners and around the edges. Looks like a mop only hit the center. Went down for breakfast this morning and lady walked out and said, “we will be open in a few minutes. Sign says, 6:30 am but floor had just been mopped and was wet. It was 6:30. No one in there. No coffee stand so fixed a cup of decaf in the room. Didn’t really want decaf…..checked out and went out to breakfast……"

"Parking free"

"The staff was very courteous and the property was very clean."

"The hotel is average on cleanliness. The room is better clean. However, rustic parts are in the kitchen as well as unclean cups. The staff is unhelpful when asking for a minor change. There is a stray or owned German shepherd wandering around the property."

"Staff was very friendly and helpful."

"The checking in looked a bit run down. But when we got to the rooms it was very clean. Water pressure was great!"

"👍"

"They are pretty much the only place in the area was an outdoor swimming pool for less than $100 a night. That being said, we overlooked the rude staff, and the fact that the rooms were only half-heartedly cleaned, and the criminal casing of rooms that the personnel were obviously a part of.... But a total infestation of cockroaches was the last straw. Pool or not, we will never stay there again!"

"Nice clean space !"

"Poor breakfast, dirty towels, and poor customer service. Not friendly at all.. I don't recommend this inn"

"Stained and burnt sheets, comforter and box spring. Broken fingernails, wads of hair and other filth left under covers, in bathroom and throughout room"

"I was very disappointed with cleanliness and how poorly maintained. I went to the lobby for clean towels and they checked used towels to make sure I was returning everything, like I was a thief. Wouldn’t recommend it to anyone"

"Clean room"

"The a/c never worked, the staff member stayed that was working when it wasn’t, I asked to be transferred from the room since I saw few rooms empty and he declined my request and never communicated with us even after I went to the office few times"