This is a lovely well built home in a pretty neighborhood. It was easy to find and had plenty of room for us 7 adults. The response from Alisha during our stay (property manager) was great and quick. We rent VRBO homes all the time in the NC and TN mountains and my family had these concerns to share: there was no main floor bathroom accessible without using one off of someone’s bedroom. We thought this was odd. We are sure there was a main floor bathroom but that it must have been one of the locked doors. We didn’t always feel comfortable going in someone’s bedroom or going upstairs. Second, not being able to access the back door by the garage was a problem since it is such a distance from the front door. This area was all locked too. Three, the internet/Wi-Fi was terrible and had ongoing buffering no matter which channel we were watching every 5 to 10 minutes even after resetting the router and it was very S.L.O.W. Fourth, the front porch steps: each step tilts downward on an angle and are tiled. On one step there is a metal strip making footing on that step uneven. These things were very difficult on my parents in their mid 80s. The steps were scary for them and for my brother in law too. Like I said, we rent VRBOs all the time in the mountains and never seen these things. If the homeowners could resolve these issues, it would be a much safer home and pleasureable experience.