Dear friend thank you for the review and wonderful picture :). It is good to see that your trip seems to have gone mostly well. In case we can improve our services in any way we would love to get your personal input on the matter. We hope that we will see you again and give you even better experience on that visit. You might want to try out our completely new Loft rooms which will not leave you unsatisfied! See you on your next visit to Helka :)

Hej! Mange tak for anmeldelsen. Vi er så glade for at høre, at du nød dit ophold her . Vi håber, at du vil besøge os igen. På din næste rejse anbefaler vi at prøve vores nye Loftsværelser, hvis du ønsker at gøre din rejse en lille smule mere luksuriøs .

Hej. Tak for din anmeldelse. Vi er meget kede af den manglende opmærksomhed, når det kom til rengøring. Disse typer af ulykker er sjældne, men selv en erfaren medarbejder begår fejl fra tid til anden. Vi vil forsøge at gøre det bedre i fremtiden, når det kommer til dette problem. Vi har informeret rengøringspersonalet om situationen. Det er meningen, at vores rengøringspersonale skal fylde te/kaffe osv. op og skifte kopperne. Tak fordi du tog det op, og endnu en gang vores undskyldning for den ubehagelige situation. Vi håber, at du får en god uge.

Hello. Thank you for staying in Helka. Everything seems to have gone well and we are glad to see that you enjoyed your stay in our pink hotel. Welcome back the next time you visit Helsinki and want to escape the heat or cold to our airconditioned hotel rooms. See you next time 😉

Dear Frank, thank you for the review. Thank you for staying in Helka. We hope that you had good time here and that we will be seeing you again some other time :) Sincerely, - Johannes / reception, Helka

Mange tak for dine venlige ord. Fantastisk at høre, at du havde det godt på Hotel Helka. Vi er altid glade for at høre, at vi har overskredet kundens forventninger. Som du sagde, vores hotel ligger lige rundt om hjørnet fra Kamppi indkøbscenter og byens centrum. Kamppi indkøbscenter "Food Street" på øverste etage har mange af de bedste restauranter i byen, så der er altid nye steder at tjekke ud, selvom du ofte besøger Helsinki. Vi er glade for at have dig her igen. Vi ses næste gang :) Varme hilsner, Johannes / Reception, Helka

Hei ystävä, Kiitos palautteestasi! Näyttää että vierailusi sujui hyvin. Tervetuloa taas pian uudestaan Helkaan!

Hei ystävä, Kiitos palautteestasi! Näyttää että vierailusi sujui hyvin. Tervetuloa taas pian uudestaan!

Hei ystävä, Kiitos palautteestasi! Näyttää että vierailusi sujui hyvin. Tervetuloa taas pian uudestaan Helkaan!

Hello thank you for taking the time to answer our survey. We are glad to see that your trip seems to have gone well. If there is anything you think we can improve on we would love to hear from you. Have a great week and welcome back on your next trip to Helka :)

Hello thank you for taking the time to answer our survey. We are glad to see that your trip seems to have gone well. If there is anything you think we can improve on we would love to hear from you. Have a great week and welcome back on your next trip to Helka :)

Thank you for the review! We hope to see you again soon :)

Dear friend thank you for the review. It is good to see that your trip seems to have gone mostly well. In case we can improve our services in any way we would love to get your personal input on the matter. We hope that we will see you again and give you even better experience on that visit :). You might want to try out our completely new Loft rooms which will not leave you unsatisfied! See you on your next visit to Helka :)

Hei ja kiitos palautteestasi. Ikävä nähdä, ettei matka mennyt tällä kertaa ihan niin hyvin kuin toivoisimme. Kuulisimme mielellämme vielä tarkemmin, miten voisimme parantaa asiakaskokemustanne jatkossa. Toivottavasti pääsemme vielä tarjoamaan teille uuden yöpymisen myöhemmin. Pahoittelut ongelmista ja erinomaista viikon jatkoa kaikesta huolimatta :).

Hello. Thank you for staying in Helka. Everything seems to have gone well and we are glad to see that you enjoyed your stay in our pink hotel. Welcome back the next time you visit Helsinki and want to escape the heat or cold to our airconditioned hotel rooms. See you next time

Hello and thanks for your feedback. I'm sorry to see that the trip didn't go quite as well as we'd hoped this time. We would be happy to hear more about how we could improve your customer experience in the future. I hope we will be able to offer you another overnight stay later. Sorry for the problems and have an excellent continuation of the week regardless :).

Thank you for staying in Helka! Love to hear that you got to try out our luxurious Loft rooms and enjoyed the organic breakfast buffet of Helka :). Welcome back!

Dear friend, thank you very much for your kind words :). Great to heart that you had good time in Helka and that especially our customer service was to your liking. I'll be sure to pass your kind words to our staff members. We hope to see you soon. Have a great day.

Hello. Thank you for staying in Helka. Everything seems to have gone well and we are glad to see that you enjoyed your stay in our pink hotel. Welcome back the next time you visit Helsinki and want to escape the heat or cold to our airconditioned hotel rooms. See you next time

Hei. Kiitos arvostelustasi. Hienoa, että matka meni kuten piti ja saitte rentouduttua hotellissa odotusten mukaisesti. Toivottavasti nähdään taas pian Helkassa! Erinomaista viikon jatkoa

Hei ja kiitos palautteestanne. Isommalla autolla voi tosiaan tulla tiukkaa takapihallamme, mutta vaihtoehtoja on useita esimerkiksi katuparkkeeraus on ilmaista 21 - 09 välillä sekä hotellin vieressä on Autotalossa parkkihalli, jonne asiakkaamme voivat jättää auton 32e / 24h hintaan, jos palvelun ottaa meidän kauttamme :) tervetuloa taas yöpymään.

Hei ja kiitos palautteesta. Mukava kuulla, että matka meni hyvin ja hotelli onnistui täyttämään odotukset :). Meillä aina parannetaan järjestelmiä, joten tervetuloa taas uudestaan kokemaan uudistunutta Helkaa . Erinomaista viikon jatkoa ja toivottavasti taas nähdään Helkassa!

Hello thank you for taking the time to answer our survey. We are glad to see that your trip seems to have gone well. If there is anything you think we can improve on we would love to hear from you. Have a great week and welcome back on your next trip to Helka :)

Hei. Kiitos arvostelustasi. Hienoa, että matka meni kuten piti ja saitte rentouduttua hotellissa odotusten mukaisesti. Toivottavasti nähdään taas pian Helkassa! Erinomaista viikon jatkoa

Thank you for your review. We are glad to hear that you enjoyed the bar and breakfast. We would love to hear if we can improve our services somehow. Hope to see you in the future :)

Thank you for leaving a review! We hope you will have a great week. Welcome back again :)

Hello thank you for taking the time to answer our survey. We are glad to see that your trip seems to have gone well. If there is anything you think we can improve on we would love to hear from you. Have a great week and welcome back on your next trip to Helka :)

Thank you for leaving a review! We hope you will have a great week. Welcome back again :)

Thank you for leaving a review! We hope you will have a great week. Welcome back again :)

Hei. Kiitos arvostelustasi. Hienoa, että matka meni kuten piti ja saitte rentouduttua hotellissa odotusten mukaisesti. Toivottavasti nähdään taas pian Helkassa! Erinomaista viikon jatkoa

Hello thank you for taking the time to answer our survey. We are glad to see that your trip seems to have gone well. If there is anything you think we can improve on we would love to hear from you. Have a great week and welcome back on your next trip to Helka :)

Hi, thank you for your kind words! We are very happy to hear that the trip went well, and that our breakfast was to your liking. Our breakfast is open from 6:30 to 10:30 on weekdays and from 7 to 11 AM on weekends. Welcome hope that you will return to enjoy our locally produced organic breakfast whenever you are in Helsinki again .

Hei ja kiitokset kun taas yövyitte Helkassa. Mikään ei miellytä yhtä paljoa kuin saada positiivista palautetta vakituisilta yöpyjiltä! Ensi vierailulla suosittelen ehdottomasti kokeilemaan upouusia Loft-huonetyypin huoneitamme. Kaikissa sviiteissämme, myös Loft Junior Suitessa, on myös oma sauna, jossa voi sitten löylytellä juuri itselleen sopivilla lämpöasteilla. Kiitokset vielä palautteesta ja yöpymisestä. Ei muuta kuin tervetuloa taas myöhemmin uudestaan!