Hoteller i Helenville

"Just super nice staff and everything we needed was available and working."

"This is an old property, and the rooms reflect the age. Not bad, dirty, or in disrepair, but well used and not updated. The breakfast had decent variety, but the "hot" items were not very good at all, maybe because they were kept in steamer trays with no heat source. But the waffle maker worked great, and the coffee machine serves hot fresh brew 24/7. Front desk staff was mostly absent during key hours (like morning check out). Seems like they live on the property, and spend more time there...

"TV didn’t work in room and odor in room was terrible."

"Breakfast was fresh and staff was friendly and they allowed for our pet - all good."

"Room and property were clean; parking was very close. Breakfast was same every day (hot egg patties and sausage links). No elevator."

"The staff was rude and no help. The pool and hot tube was nasty. Couldnt even have breakfast because the waffle mix was really thin and runny and didnt turn out and staff didnt even try to fix it so had to spend more money to go out for breakfast. The rooms werent cleaned very good because we found stuff that wasnt even ours in the room. Didnt have any shampoo or conditioner in the room to start with. "

"Everything about the Katherine Holle house was outstanding! Very nice room, delicious breakfast and wonderful hosts!"

"One of the better hotel gyms I’ve seen. Best breakfast with the most choices I’ve ever seen. Friendly, professional staff. My only problem was that they gave housekeeping the day off on Memorial Day without telling e there would be none that day. I was told at checkin for my 4-night stay that housekeeping is done on day 3 and Monday (Memorial Day) was my day for cleaning. The night before I was told there would be no housekeeping staff present on Monday. This was Sunday evening, after they’d all...

"It was ok"

"The furniture looked newer but the carpet was dirty and the doors were old and in rough shape. No body wash in the shower. Coffee was good."

"Booked a double queen room, when we got there they only had a single king available. When we got to the room and pulled out the pullout couch there was no mattress. I went to the front desk and was told there aren’t mattresses on the pullouts and was given a pillow and a blanket for my daughter to sleep on. Needless to say we all slept in the king. Why would I pay for a double queen room for 3 of us to share a bed. Highly unsatisfied."

"Room had a very strong cleaning odor."

"No coffee maker, no extra toilet paper, fan in bathroom was extremely loud, front desk staff spoke broken English, and they would not except my membership for points."

"Quiet, comfortable and staff was wonderful."

"Good staff, clean, pleasant and reasonably priced. The free breakfast was marginal, offering a smattering to food such as biscuits and gravy, waffles and sausages. No eggs.."

"Really nice, clean room. The breakfast had lots of options. We didn't try the gym this time but I would the next time. I would reccomend the hotel."

"Virkelig dårlig lugt på værelset - go seng - sølle morgenmad. "

"In generel very bad breakfast in these hotels. Very industrial and of bad quality."