Hoteller nær Heleal Stenene

"First and foremost a great stay mainly due to the staff fixing any issues at first encounter. Youstina and Mostafa especially made our stay. With their helpfulness, friendliness and even check ins through WhatsApp. They even offered to save some breakfast for us, when they noticed we hadn’t eaten it. There were some issues such as the hotels.com address leading us to the other hotel in the branch, we booked a double bed but got two single beds, lack of smaller towels after cleaning one of the...

"Accomadation was nice a wee bit of muck tup first night re two rooms but sorted the next day.staff excellent sorted problem as quick as they could as we arrive early hours in morning"

"Camera senza finestra basta girare il letto "

"スタッフの方がとても親切で感じもいい！"

"Ich habe eine wunderbare Zeit in diesem Hotel verbracht. Die Zimmer waren sehr sauber und komfortabel,"

"The staff was very helpful and flexible with our needs and requests. They treated our 3-year-old son very well. Besides, the place itself is very clean and comfortable."

"Facility and service was not good. But if you asked for help you get it. When we came we could not get our to rooms so we had to sleep in one room even though we paid for two. Breakfirst and cleaning was really non excisting on less again you asked for it."

"L'hotel ne correspond même pas à 1*. saleté, lits non confortabes, douche très sale, on a dü chercher un hotel pour notre séjour, on a payé 6 nuits et on est resté seulement une nuit et on cherché un autre hotel."

"Everything was good especially Majeed farah, he is very helpful and always smiling."

"Le plus important est que le service est particularisée."

"On a quiet street which is something in Cairo. Helpful staff and nice breakfast in the room. Seems new. In an area you can walk around in. Not sure about the sound prof walls though. "

"Super fint hotel i midten af Cairo med gode værelser. Men der er også et par udfordringer. Vi ankom sendt om natten og blev ved ankomst 01.00 anvist et andet hotel for den første nat (10 min væk).. Dagen efter indcheckning på Castello Hotel og her spurgt om kompensation fordi det første hotel var billigere, det fik vi aldrig svar på desværre. Castello er mega fint til prisen dog med basal morgenmad men hvad kan man forvente til prisen. "

"FREINDLY, GOOD LOCATION"

"The hotel is very old . It’s not well maintained. I asked the hotel to change the room but it was fully occupied, and refused to do so. The receptionist knocked on our door to tell us to leave on time because the room needs cleaning, however we notified them the day before that we are not going to extend ."

"The place is hard to find. Poor upkeep of the place. Not available for 24 hours check in. Will not stay there again. "