Hoteller i Headlam

"Very good Very friendly people "

"I have a 3-5 on service. All the staff that I interacted with were very helpful and professional. However, the housekeeping was not good. I was only there for 2 days. On the first day, my room was not cleaned, despite housekeeping being right outside the room when I left for the day. On the second day, the room was cleaned but the amenities (tea, coffee, etc.) were not replenished. Clearly no quality checks by the housekeeping management."

"Close to Norton and A19. Clean and comfortable room. Will stay there again."

"Lovely staff/interesting menu/good bedroom/great breakfast/other guests felt the same"

"A lovely hotel situated in a wonderful location. Staff very attentive, everything was 1st class and as for Peter Smith he played a blinder! We will be back. "

"Key card didn’t work in the outside door but someone heard knocking and opened the door"

"The place is iconic and is a realistic representation of a Dales Coaching Inn. Situation is bleak sat in the middle of miles of rough Yorkshire Moors."

"Excellent for what is intended - a comfy stopover, friendly staff, and no frills"

"The room was clean and functional. Plenty of parking. The receptionist who checked me in was miserable and didn’t make me feel welcome. Pretty sure I was the only one staying there. The hotel is very tired in most respects. It’s quite isolated also so you need a car to get anywhere. My room was located very close to the A19 so a lot of road traffic noise."

"Run down attrocious place. Bedroom 0 disgusting. Lots of big stains on carpet. Paint all peeled off bathroom ceiling. 1 window wont open. 1 window has nothing to hold it open. Cobwebs on ceiling and light fitting. Wallpaper peeling above radiator. We left Towels in shower to be changed were taken out and put on radiator which was off. Still wet following morning.. The following day towels again left in shower to be changed were still there when we returned ar 6.00pm. No one had been in the...

"We were in the annex but did not enjoy this area the room is very basic and the heating did not work we have had better appointed rooms in less expensive hotels .the front of the hotel is in good decorative order but if you have a walk round the castle there are areas which are in a poor state of repair,when we walked around the grounds we were disappointed to note a lot of dog poo had just been left lying about this is something the care taker should be aware off . Breakfast was ok but the...

"Never stay again over priced Low Quality And not free parking as last 10 years"

"Lovely hotel for a reasonable price"

"Staff were amazing on reception and a shout out to the male manager(?) next door at Beefeater! Excellent service! Room was sufficient for our needs the only thing that would be great would be a smart tv in the room!"

"Room was very spacious and well maintained , the staff were friendly and professional, couldn’t do enough for me Really enjoyed my evening meal ( prices were very reasonable) Great traditional country pub/inn Definitely recommend a visit"

"Just like home. Very nice "

"Great overnight , staff extremely helpful , John was very attentive."