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Anmeldelser af The Hickstead Hotel

3.5 out of 5
The Hickstead Hotel
Jobs Lane, Bolney, Hickstead, Haywards Heath, England

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 79 af i alt 242 anmeldelser" "
Bedømmelse på 8 − Udmærket. 88 af i alt 242 anmeldelser" "
Bedømmelse på 6 − Okay. 48 af i alt 242 anmeldelser" "
Bedømmelse på 4 − Dårligt. 21 af i alt 242 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 6 af i alt 242 anmeldelser" "

8,2/10

Rengøring

8,4/10

Service og personale

7,6/10

Faciliteter

7,2/10

Overnatningsstedets tilstand og faciliteter

7,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

wemerson

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Reception Team den 7. maj 2024
Thank you for taking the time to review the hotel and for we are glad that you enjoyed your stay with us. We hope to see you again soon Reception team

8/10 Udmærket

Barbara

Overnattede 1 nat i april 2024
Svar fra Reception Team den 1. maj 2024
Hi Barbara Thank you for leaving your review, we hope to see you again.

10/10 Fremragende

Justin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Hickstead Reception Team den 8. apr. 2024
Hello Justin,Thank you for leaving such a positive review. We hope to welcome you back in the future.Many thanks, Hickstead Reception Team.

4/10 Dårligt

GARY

Overnattede 1 nat i januar 2024

6/10 Okay

John

Overnattede 1 nat i december 2023

10/10 Fremragende

Amelia

Overnattede 1 nat i november 2023

8/10 Udmærket

DELTA

Overnattede 2 nætter i november 2023

10/10 Fremragende

Chris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023
Svar fra Reception Team - The Hickstead Hotel den 14. okt. 2023
Thank you for your review of the hotel, we hope to see you soon.

10/10 Fremragende

Richard

Overnattede 1 nat i september 2023
Svar fra Reception Team - The Hickstead Hotel den 3. okt. 2023
Good afternoon Richard,I am glad you had an enjoyable stay with us and thank you for giving us a 10 out of 10 rating. we hope to welcome you back again!Many thanks,Reception team.

6/10 Okay

David

Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
A Trip Down Memory Lane
My wife and I stayed at this hotel a number of times in the 1990s and, though I'm sure there must have been changes since, it seemed just as it was before. From experience, I know it is a very creaky hotel, so I made sure I was on the first floor and I suggest you do too. It might well not be the case now, but you always knew there was somebody above you when I stayed previously. I haven't been in a hotel for many years where I chose breakfast from a menu and was served it. That added to the time travel feeling. There were only a handful of guests when I went in, so I wonder whether you might have to wait when busy? I certainly didn't, and my breakfast, though not exactly generous in portion, was delicious - good quality food properly cooked. Staff were all very helpful and I have no complaints. There is some refurbishment going on, and if you look past the cosmetics it is comfortable enough. I would say that the premium paid for the convenient location means that while I don't feel cheated, I would not book here if I was looking for value for my money.
Overnattede 1 nat i september 2023
Svar fra Reception Team - The Hickstead Hotel den 25. sep. 2023
Thank you for your review of the hotel, we are glad to see that you returned again and were happy with the breakfast and the staff. Thank you for all of your recommendations on improvements, we will look into working on these issues. Many Thanks.

10/10 Fremragende

Vicky

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fantastic everything about was fantastic
Overnattede 1 nat i september 2023
Svar fra Reception Team - The Hickstead Hotel den 17. sep. 2023
Good Morning,Thank you for this great score, we hope to welcome you back in the future.Many thanks,Reception team.

10/10 Fremragende

Caroline

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023
Svar fra reception supervisor den 7. sep. 2023
Good evening Caroline,Thank you for leaving such a kind score. We hope to welcome you back soon.Kind regards,Reception

10/10 Fremragende

Timothy

Overnattede 1 nat i august 2023
Svar fra Reception Team - The Hickstead Hotel den 25. sep. 2023
Thank you Timothy for your wonderful review of the hotel. We hope to see you again soon.

8/10 Udmærket

Clare

Overnattede 1 nat i august 2023
Svar fra Reception Team - The Hickstead Hotel den 29. aug. 2023
Good afternoon,Thank you for taking the time to rate your stay. we look forward to welcoming you back in the future.Many thanks,The Hickstead hotel

6/10 Okay

Susan

Rejste med partner
Overnattede 1 nat i august 2023
Svar fra Hickstead Reception Team den 27. aug. 2023
Thank you for your review, I hope you enjoyed your stay. Many thanks, The Hickstead Hotel Reception Team.

10/10 Fremragende

karen

Overnattede 1 nat i august 2023
Svar fra Reception supervisor - The Hickstead Hotel den 16. sep. 2023
Good morning Karen,Thank you so much for giving us a 5 out of 5 I am glad you enjoyed your stay with us, we hope to welcome you back soon.Kind regards,Reception team.

6/10 Okay

Lorraine

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room had an unpleasant odour, dog in next door room whined and barked. Pillows lumpy and uncomfortable. Decor dated. Bedding dated. Cobwebs. Disappointing for a £90 stay. Won’t book again
Overnattede 1 nat i august 2023
Svar fra Reception Team - The Hickstead Hotel den 27. aug. 2023
Thank you for your review. We apologise that your stay with us was not up to the usual standards and we will endeavour to improve this and take your comments on board. Many thanks.

8/10 Udmærket

Candice

Overnattede 1 nat i august 2023
Svar fra Hickstead Reception Team den 21. aug. 2023
Hello Candice, Thank you for taking the time to leave this review of your recent stay here with us. We are glad you enjoyed your stay and hope to welcome you back in the near future. Kind regards, Reception Team

8/10 Udmærket

Wendy

Overnattede 1 nat i august 2023
Svar fra Reception Team - The Hickstead Hotel den 21. aug. 2023
Hello Wendy,Thank you for taking the time to leave this review of your recent stay here with us. We are glad you enjoyed your stay and hope to welcome you back in the near future. Kind regards, Reception Team

8/10 Udmærket

Adam

Synes godt om: Rengøring, service og personale, faciliteter
Stayed in the two storey newer annex. Rooms are large. Bed maybe too hard for some. All staff very professional. One gripe was that window handle came off in my hand. Windows do need looking at. No air con but even though warm outside fan provided did the job. Breakfast excellent. Price excellent. Very convenient to pop into Brighton.
Overnattede 3 nætter i august 2023
Svar fra tasha den 12. aug. 2023
Hi Adam, Thank you for taking the time to leave us your review, we are glad you enjoyed your stay we us, we will take your feedback and let the team know and look into these issues.we hope to welcome you back to the hotel soon.kind regards Hickstead Hotel Team.

10/10 Fremragende

Michaël

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great establishment. Very easy for car-users. Met all of our expectations and was as advertised.
Overnattede 1 nat i august 2023
Svar fra General Manager den 7. aug. 2023
Hello Michael, Thank you for taking the time to leave this review of your stay here with us. We hope to welcome you back to the hotel soon. Kind regards, Kellie

8/10 Udmærket

Felicity

Overnattede 1 nat i juli 2023
Svar fra Reception Team den 4. aug. 2023
Good afternoon,Thank you for taking the time to leave this review. We are glad you had an enjoyable stay and we hope to welcome you back in the future!Kind regards,Hickstead hotel Reception team

10/10 Fremragende

Mike

Overnattede 1 nat i juli 2023
Svar fra Reception Team - The Hickstead Hotel den 27. jul. 2023
Thank you for your positive feedback, we hope to welcome you back soon !Kind regards,

8/10 Udmærket

Richard

Overnattede 1 nat i juli 2023
Svar fra Reception Team - The Hickstead Hotel den 25. jul. 2023
Thank you for your positive feedback, we hope to welcome you back next time.

8/10 Udmærket

Wendy

Overnattede 1 nat i juli 2023
Svar fra Reception Team - The Hickstead Hotel den 12. jul. 2023
Hello Wendy,Thank you so much for taking the time to leave this rating of us. We are so glad you had a nice stay and hope to welcome you back soon !Kind regardsReception team

10/10 Fremragende

Finbarr

Overnattede 3 nætter i juli 2023
Svar fra Reception Team - The Hickstead Hotel den 12. jul. 2023
Hello Finbarr,Thank you so much for leaving such a kind rating, we are so glad you had an enjoyable stay with us, and hope to welcome you back soon.Kind regards,Reception Team

8/10 Udmærket

Pat

Overnattede 3 nætter i juni 2023
Svar fra Reception Team - The Hickstead Hotel den 12. jul. 2023
Hello Pat,Thank you for leaving the time to leave this rating for us it is much appreciated.We hope to welcome you back soon!Kind regards,Reception team

4/10 Dårligt

Corinna

Overnattede 1 nat i juni 2023
Svar fra Reception Team - The Hickstead Hotel den 12. jul. 2023
Hello Corinna,Thank you for taking the time to leave this score. I am sorry to hear that things didn't go so well for your stay with us. kind regards,Reception team

4/10 Dårligt

Charlie

Overnattede 1 nat i juni 2023
Svar fra Reception Team - The Hickstead Hotel den 12. jul. 2023
Hello Charlie,Thank you for taking the time to leave this score.I am sorry things didn't go so well for your stay.Kind Regards,Reception team

10/10 Fremragende

Peter

Overnattede 1 nat i juni 2023
Svar fra Reception Team - The Hickstead Hotel den 12. jul. 2023
Hello Peter,Thank you for such a nice rating.We look forward to welcoming you back soon!Kind regards,Reception team

10/10 Fremragende

Jonathan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023
Svar fra Reception Team - The Hickstead Hotel den 21. jun. 2023
Hello Jonathan, Thank you for taking the time to leave this review. Also, thank you for leaving us such a great score.We hope to welcome you back to the hotel soon. Kind regards, Reception Team

10/10 Fremragende

Caroline

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff were very friendly and helpful. The room was very comfortable and the location is good.
Overnattede 1 nat i juni 2023
Svar fra Hickstead Reception Team den 12. jul. 2023
Hello, Thank you for such lovely feedback.We look forward to welcoming you back in the future.kind regards,

10/10 Fremragende

Anita

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
the multi shampoo, wash liquid could be improved upon
Overnattede 1 nat i juni 2023
Svar fra Reception Team - The Hickstead Hotel den 14. jun. 2023
Thank you for taking the time to leave your review. Also for your great score. We look forward to welcoming you back in the future. Kind regards, Reception Team.

4/10 Dårligt

Alwyn

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juni 2023
Svar fra Reception Team - The Hickstead Hotel den 14. jun. 2023
Thank you for taking the time to fill in your feedback post-stay review. Kind regards,The Hickstead Hotel - Reception team

8/10 Udmærket

Wendy

Overnattede 2 nætter i maj 2023
Svar fra Reception Team - The Hickstead Hotel den 31. maj 2023
Hello Wendy, Thank you for taking the time to leave this review of your stay. We look forward to welcoming you back again soon. Kind regards, Reception Team

8/10 Udmærket

Andrew

Overnattede 3 nætter i maj 2023
Svar fra Reception Team - The Hickstead Hotel den 26. maj 2023
Hello Andrew, Thank you for taking the time to leave this review of your stay here with us. We hope to welcome you back in the future. Kind regards, Reception Tea,

8/10 Udmærket

Simon

Overnattede 1 nat i maj 2023
Svar fra Reception Team - The Hickstead Hotel den 14. jun. 2023
Thank you for taking the time to leave your review. We look forward to welcoming you back in the future. Kind regards, Reception Team.

8/10 Udmærket

Clive

Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice property, with friendly staff. Very dog-friendly too. Pity there was no option for those like me who had to check-out before the 8am start for breakfast at weekends.
Overnattede 1 nat i maj 2023
Svar fra Reception Team - The Hickstead Hotel den 26. maj 2023
Hello Clive, Thank you for taking the time to fill in your review of your recent stay here with us. I am so sorry to hear you couldn't have breakfast with us during your stay. We are more than happy to prepare a continental breakfast or a tale away bag if you are leaving before breakfast starts. Please let us know for future bookings and we can get this ready for you. Look forward to welcoming you back in the future. Kind regards, Hickstead Reception Team

8/10 Udmærket

Anthony

Overnattede 1 nat i maj 2023
Svar fra Reception Team - The Hickstead Hotel den 14. jun. 2023
Thank you for taking the time to leave your review. We look forward to welcoming you back in the future. Kind regards, Reception Team.

10/10 Fremragende

Wendy

Overnattede 3 nætter i maj 2023
Svar fra Reception Team - The Hickstead Hotel den 19. maj 2023
Hello Wendy, Thank you for taking the time to fill in your post-stay review following your stay here with us at The Hickstead. It is great to hear you had an enjoyable stay. We look forward to welcoming you back soon.Kind regards, Reception Team

10/10 Fremragende

Robin

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nothing at all it was a lovely hotel we will be coming back again.
Overnattede 2 nætter i maj 2023
Svar fra Reception Team - The Hickstead Hotel den 19. maj 2023
Hello Robin, Thank you for taking the time to fill in your post-stay review following your stay here with us at The Hickstead. It is great to hear you had an enjoyable stay. We look forward to welcoming you back soon.Kind regards, Reception Team

10/10 Fremragende

Rachael

Overnattede 1 nat i maj 2023
Svar fra Reception Team - The Hickstead Hotel den 19. maj 2023
Hello Rachael, Thank you for taking the time to fill in your post-stay review following your stay here with us at The Hickstead. It is great to hear you had an enjoyable stay. We look forward to welcoming you back soon.Kind regards, Reception Team

6/10 Okay

Peter

Forretningsrejsende
Overnattede 1 nat i maj 2023
Svar fra The Hickstead Hotel den 6. maj 2023
Hello Peter ,Thank you for taking the time to leave this feedback following your stay here with us. We Look forward to welcoming you back in the future. Kind regards, Hickstead Reception Team

4/10 Dårligt

Rochelle

Forretningsrejsende
Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Rengøring
Bathroom cleanliness left a lot to be desired.
Overnattede 1 nat i april 2023
Svar fra The Hickstead Hotel den 2. maj 2023
Hello Rochelle, Thank you for taking the time to leave this feedback following your stay here with us. I am so sorry to hear we didn't live up to standards during your stay, I will be talking with housekeeping to get to the bottom of these problems and get this rectified for any future stays.Hickstead Reception Team

6/10 Okay

Carol

Overnattede 2 nætter i april 2023
Svar fra The Hickstead Hotel den 2. maj 2023
Hello Carol,Thank you for taking the time to leave this feedback following your stay here with us. We Look forward to welcoming you back in the future. Kind regards, Hickstead Reception Team

10/10 Fremragende

Samantha

Overnattede 1 nat i april 2023
Svar fra The Hickstead Hotel den 2. maj 2023
Hello Samantha, Thank you for taking the time to leave this feedback following your stay here with us. Also, thank you so much for your great review.We Look forward to welcoming you back in the future. Kind regards, Hickstead Reception Team

8/10 Udmærket

Paul

Overnattede 1 nat i april 2023
Svar fra The Hickstead Hotel den 10. apr. 2023
Hello Paul, Thank you for taking the time to fill in your post stay review following your stay here with us. We Look forward to welcoming you back to the hotel in the future. Kind regards, The Hickstead Team.

10/10 Fremragende

Steven

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2023
Svar fra The Hickstead Hotel den 2. maj 2023
Hello Steven,Thank you for taking the time to leave this feedback following your stay here with us. Also for your great review.We Look forward to welcoming you back in the future. Kind regards, Hickstead Reception Team

8/10 Udmærket

Mark

Overnattede 1 nat i april 2023
Svar fra The Hickstead Hotel den 2. maj 2023
Hello Mark, Thank you for taking the time to leave this feedback following your stay here with us. We Look forward to welcoming you back in the future. Kind regards, Hickstead Reception Team

10/10 Fremragende

Catherine

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had difficulty finding the hotel but everything else was excellent
Overnattede 1 nat i marts 2023
Svar fra The Hickstead Hotel den 3. apr. 2023
Hello Catherine, Thank you for taking the time to fill in this review following your stay here with us. I am so glad you enjoyed your stay and we look forward to welcoming you back to the hotel soon. Kind regards, Kellie MasonGeneral manager