Hoteller i Hayward

"The property was clean inside & out like our last stay. The price that we paid on this stay was excessive, but it could have been worse had Expedia not got involved (meaning we would NOT have stayed)."

"We stayed in room 317 which smelled like cigarettes from the smoking taking place below at the front door. The room was way overpriced at $240 for the night . The pull out couch was a very thin mattress on hard springs. There was no blanket. The pillow in the bag for this bed was stained with what looked to be blood. We took it down to the front desk after checking and we were told they could wash it, but had no replacement to give us The air vents are thick with dust, the bathroom had hair...

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"It's not comfortable. The room smelled bad. It's hard to sleep when you can hear everything, the people nextdoor, the people upstairs, the people in the hallway, the staff slamming doors in the morning and yelling to one another. I would recommend staying anywhere else."

"The hotel was obviously old and was being updated but the interior smelled of pot smoke through the entire lobby. Our booking got messed up between them and Expedia, which was annoying but worked out. The room doors were wide open when we finally made there. There was a dirty film on the floor of my room and black dirt on my bed spread. Those were unexcusable offenses in my opinion. The staff was nice. Maybe because they were the ones smoking... Who knows."

"Room smelled as If weat dog had slept in the bed. In general this hotel is not at same level of other Holiday inns we have visited in the USA"

"Booked a single queen room and the room had a double bed. Also had 2 dogs with me for 2 nights and they charge $20 per dog per night and that was not what I was told when I called and asked. The bathroom in the room didn’t have hand soap for washing your hands."

"Had a very pleasant stay while in Austin. The rooms were very clean and the staff was great. It was my second time staying there and will definitely book a stay there again."

"Everything was good."

"Clean"

"Room waa clean. Bed comfortable. Wait staff very friendly and responsive."

"Made reservations and paid through Expedia. Arrived and motels is closed for remodeling. Expedia's only response was company policy prohibits refunds!!!!"

"Staff was great"