Hoteller i Hawkeye

"Just a quick overnight stay. Eveything was great! "

"Borders is quant. Cute and conveniently located. However the breakfast selection is mid. Seems to be in sanitary. It appears the staff is not sanitizing the food equipment. For example the same containers for waffle toppings were filled without being washed twice in my four day stay. I noticed floaters on the community drinking carafe. The windows were filthy with fingerprints. The lawn was over grown. In my experience in hospitality in the past. That's unexpeable."

"My son and I stayed 6 nights in an accessible room. The website mentions that you have to request housekeeping during longer stays, but even when we did, we found the service a bit unpredictable. There was no niche or shelf for toiletries in the shower, which was inconvenient. Of the five staff members I spoke to during the visit, only one graced us with a smile while we were there. The breakfast was ok, but only one day offered scrambled eggs and sausage; the biscuits and gravy on the other...

"door key did not work. 3 attempts by me and then attempt by staff. Still did not work. (no elevator so each trip to desk was down and back up steps.) Still did not work on 2nd day of stay. Only book at last resort."

"Property is older and needs to be updated. Beds are really hard."